Reviews - Le Jardin d'Hiver

Anja H. • 1 review

March 7, 2025

6.5/10

I expected a higher standard given the formal setting. The food tasted fine but lacked depth and was not worth the price. There were stains on the placemats, and while the chairs had a charming antique look, they were extremely uncomfortable to sit in.

likeReport

Le Jardin d'Hiver • Owner

Dear Madam, Following your satisfaction survey, we would like to thank you for sharing your comments with us. It has been a great pleasure welcoming you to Chantilly. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed to our restaurant team your comments in order to improve our service. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager

Shravan S. • 27 reviews

October 29, 2024

9.5/10

Superb food and service. Ambience fell somewhat short of expectation.

likeReport

Le Jardin d'Hiver • Owner

Dear Mr Sood, We would like to thank you for sharing your comments with us. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed to our restaurant team your comments in order to improve our service. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager

Michael G. • 8 reviews

June 12, 2024

9/10

Superb food, impeccable service, faultless. Thank you

likeReport

Le Jardin d'Hiver • Owner

Dear Mr Green, Thank you for sharing your comments with us. It has been a great pleasure welcoming you to the Jardin d'Hiver. We appreciate your positive comment and we have already shared it with our Teams. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager

Paul W. • 1 review

May 30, 2024

8.5/10

Nice restaurant with great service. All the team were friendly and adapted the service to suit the needs of each table.

likeReport

Dominique l. • 24 reviews

February 12, 2024

9.5/10

excellent restaurant

likeReport

Le Jardin d'Hiver • Owner

Madame, Monsieur, C'est avec grand plaisir que je prends connaissance de votre retour d'expérience au sein de notre restaurant. Sachez que nous sommes honorés d'avoir pu contribuer à rendre votre expérience mémorable. Toute l'équipe du Jardin d'Hiver était heureuse de vous accueillir et espère avoir le plaisir de vous recevoir à nouveau très bientôt. Très cordialement, Marie-Hélène Moreira - Directrice Générale

Nicolo P. • 6 reviews

November 1, 2023

10/10

Staff Very friendly we were the last to leave the restaurant non pressure to leave on very nice experience .

likeReport

nayla r. • 3 reviews

April 24, 2023

7.5/10

A restaurant in a hotel with a refined atmosphere and excellent service. Food presentation impeccable as well. However, one the dishes, the duck, was not edible. Impossible to chew. We gave it back and they got another that was undercooked and had the sane problem. We stopped complaining because the intention was good. Desserts, cheese and wine were perfect. The settings deserve better tailored dishes. It is not a street brasserie.

likeReport

Belinda m. • 1 review

March 14, 2022

3/10

The food was very disappointing. The desserts were sent back to the kitchen after one spoon they were so dry and the flavours were terrible. One of the worst restaurant experiences I’ve had ever

likeReport

Sumer J. • 23 reviews

August 15, 2019

10/10

The location is right next to the domaine of Chateau Chantilly, so one could not ask for better. The employees of the hotel and restaurant are extremely accommodating and kind. The food was excellent and the ambiance was relaxed and positive. Already planning my return here.

likeReport