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Reviews
8.9of 10
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W.G. H. • 1 review
September 28, 2025
8/10AAA
Le Jardin d'Hiver • Owner
Chère Madame, Cher Monsieur, Nous vous remercions de nous avoir partagé vos impressions. Cependant, nous sommes navrés d’apprendre que votre expérience n’a pas été optimale. Les retours de nos clients étant pour nous de la plus haute importance, nous sommes à votre écoute si vous souhaitez nous indiquer plus en détail ce qui a causé votre déception. Nous espérons que vous nous renouvellerez votre confiance et nous restons à votre disposition. Très cordialement, Responsable Qualité
Kevin V. • 3 reviews
September 16, 2025
7/10Food was just ok, especially for the priced. Pate was meh and Cheese course was poor
Le Jardin d'Hiver • Owner
Dear Sir, We would like to thank you for sharing your comments with us. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed to our restaurant team your comments in order to improve our service. We look forward to welcoming you again to the Jardin d'Hiver and remain at your disposal to assist you with any future needs. Sincerely, Quality Manager
Annick A. • 13 reviews
August 10, 2025
10/10It was outstanding ! Thank you for such amazing dishes and the high quality service .
Le Jardin d'Hiver • Owner
Dear Madam, Thank you very much for sharing your kind comments with us. We truly appreciate your positive feedback and have already shared it with our teams. We look forward to welcoming you again to the Jardin d'Hiver and remain at your disposal to assist you with any future needs. Sincerely, Quality Manager
Polymark G. • 16 reviews
July 24, 2025
9/10Everything is good
Le Jardin d'Hiver • Owner
Dear Madam, Thank you very much for sharing your impressions with us. We sincerely hope to have the pleasure of welcoming you to the Jardin d’Hiver again. Sincerely, Quality Manager
Busra C. • 1 review
June 21, 2025
7.5/10
The food was decent, but unfortunately the ambiance didn’t meet expectations
Le Jardin d'Hiver • Owner
Dear Madam, We would like to thank you for sharing your comments with us. It has been a great pleasure welcoming you to Chantilly. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed your comment to our restaurant management. We would be delighted to welcome you back and remain at your disposal for any information. Sincerely, Quality Manager
Ali D. • 43 reviews
May 28, 2025
6/10Food was not freshly made. It was heated. Quality much lower than the restaurant and prices charged. Not worth it.
Le Jardin d'Hiver • Owner
Dear Sir, We would like to thank you for sharing your comments with us. We are saddened to read that your experience in our restaurant, Le Jardin d'Hiver, did not meet your expectations. Please rest assured that we have shared your feedback with our restaurant team, as the satisfaction of our guests is of the utmost importance to us. We would like to clarify that all our dishes are homemade and prepared daily using fresh ingredients, with great care taken to ensure quality and seasonality. We would be delighted to welcome you back and remain at your disposal for any further information. Sincerely, Quality Manager
John B. • 2 reviews
May 23, 2025
9.5/10The food is amazing!
Le Jardin d'Hiver • Owner
Dear Sir, We sincerely thank you for taking the time to review your experience in our restaurant. We appreciate your positive rating and your review concerning our services. We have already shared your feedbacks with team. We hope to welcome you to the Jardin d'Hiver again and remain available to meet your every need. Sincerely, Quality Manager
Carolyn C. • 1 review
May 14, 2025
10/10The setting, excellent service and beautifully presented meals, and treats for the palate☺️
Le Jardin d'Hiver • Owner
Dear Madam, We sincerely thank you for taking the time to review your experience in our restaurant. We appreciate your very positive rating and your review concerning our services. We have already shared your feedbacks with team. We hope to welcome you to the Jardin d'Hiver again and remain available to meet your every need. Sincerely, Quality Manager
Sandra G. • 1 review
May 11, 2025
10/10Thank you so much. Great food and service
Le Jardin d'Hiver • Owner
Dear Madam, We sincerely thank you for taking the time to review your experience in our restaurant. We appreciate your very positive rating and your review concerning our services. We have already shared your feedbacks with team. We hope to welcome you to the Jardin d'Hiver again and remain available to meet your every need. Sincerely, Quality Manager
Anja H. • 1 review
March 7, 2025
6.5/10I expected a higher standard given the formal setting. The food tasted fine but lacked depth and was not worth the price. There were stains on the placemats, and while the chairs had a charming antique look, they were extremely uncomfortable to sit in.
Le Jardin d'Hiver • Owner
Dear Madam, Following your satisfaction survey, we would like to thank you for sharing your comments with us. It has been a great pleasure welcoming you to Chantilly. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed to our restaurant team your comments in order to improve our service. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager
Shravan S. • 39 reviews
October 29, 2024
9.5/10Superb food and service. Ambience fell somewhat short of expectation.
Le Jardin d'Hiver • Owner
Dear Mr Sood, We would like to thank you for sharing your comments with us. We are saddened to read that your experience in our restaurant, Jardin d'Hiver, did not reach your expectation. The feedback of our customers being of the utmost importance for us, be reassured that we have passed to our restaurant team your comments in order to improve our service. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager
Michael G. • 10 reviews
June 12, 2024
9/10Superb food, impeccable service, faultless. Thank you
Le Jardin d'Hiver • Owner
Dear Mr Green, Thank you for sharing your comments with us. It has been a great pleasure welcoming you to the Jardin d'Hiver. We appreciate your positive comment and we have already shared it with our Teams. We hope to welcome you to the Auberge du Jeu de Paume again and remain available to meet your every need. Sincerely, Quality Manager
Paul W. • 1 review
May 30, 2024
8.5/10Nice restaurant with great service. All the team were friendly and adapted the service to suit the needs of each table.
Dominique l. • 28 reviews
February 12, 2024
9.5/10excellent restaurant
Le Jardin d'Hiver • Owner
Madame, Monsieur, C'est avec grand plaisir que je prends connaissance de votre retour d'expérience au sein de notre restaurant. Sachez que nous sommes honorés d'avoir pu contribuer à rendre votre expérience mémorable. Toute l'équipe du Jardin d'Hiver était heureuse de vous accueillir et espère avoir le plaisir de vous recevoir à nouveau très bientôt. Très cordialement, Marie-Hélène Moreira - Directrice Générale
Nicolo P. • 6 reviews
November 1, 2023
10/10Staff Very friendly we were the last to leave the restaurant non pressure to leave on very nice experience .
nayla r. • 3 reviews
April 24, 2023
7.5/10A restaurant in a hotel with a refined atmosphere and excellent service. Food presentation impeccable as well. However, one the dishes, the duck, was not edible. Impossible to chew. We gave it back and they got another that was undercooked and had the sane problem. We stopped complaining because the intention was good. Desserts, cheese and wine were perfect. The settings deserve better tailored dishes. It is not a street brasserie.
Belinda m. • 1 review
March 14, 2022
3/10The food was very disappointing. The desserts were sent back to the kitchen after one spoon they were so dry and the flavours were terrible. One of the worst restaurant experiences I’ve had ever
Sumer J. • 26 reviews
August 15, 2019
10/10The location is right next to the domaine of Chateau Chantilly, so one could not ask for better. The employees of the hotel and restaurant are extremely accommodating and kind. The food was excellent and the ambiance was relaxed and positive. Already planning my return here.
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