Le Miroir chez Giacomo

Filipe L. • 24 reviews

October 27, 2021

5/10

decent food nice attendant disappointing service, I explain: yesterday my wife and I decided to take advantage of the offer "the fork festival 50%reduction" (-50%from everything à la carte except preset menus and drinks). So, sitting down the attendant offered us tap water, after some minutes she came and told us: "since you will get 50% off in the food we have to charge you 5chf for the water". I was thinking to order a glass of wine but at this rate of inflation i decided not! ???? We order 2 pizzas, one with a salami supplement and then a dessert. When we got the bill i saw the 5chf tap water with the description "cuisinne" ???? and noticed that the supplement was not included in the reduction (incorrect but ok) but my surprise was that the dessert was not included in the reduction either. So I decided to ask the attendant why, she replied that as they are different sheets, the reduction was not applied! ???? But in this site when you click on "see all carte" it says: starters, main course....dessert (all in one carte)! So deceiving!!! Conclusion: I know that the current situation is very difficult for restaurants but it is also difficult for customers. if you think -50% is too much, go for -30% or -20% like many other restaurants. But, please, don't do these kind of tricks.

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Le Miroir chez Giacomo • Owner

Bonjour, Premièrement on vous à demander si vous vouliez boire autre chose avant de vous dire que la carafe était 5.- Deuxièmement vous m’avez fais jeter une pizza entière sans aucune raison au lieu de la prendre chez vous Troisièmement le 50% et sur la carte hors les desserts ne sont pas sur la carte Merci et bonne continuation