Reviews - Matsuri Bac
Reviews
8.2/10
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All reviews
9.0
Being able to experience revolving sushi was such a nice concept. The Sushi and other dishes were very tasty!
Matsuri BacHello, thank you Sisa! We are delighted you enjoyed experiencing our revolving sushi and that the sushi and other dishes were tasty. We aim to make every visit comfortable, convivial and fun at our sushi restaurant in Paris 7. We look forward to welcoming you again soon 🙂 Support Matsuri 🍣
10
Very friendly staff, supported and guided through the experience.
Matsuri BacHello, thank you Joanna! We are delighted that our team supported and guided you through the experience. At our Japanese restaurant in Paris 7 we strive to make every visit comfortable and friendly 😊. We look forward to welcoming you again soon. Support Matsuri 🍣
8.0
it is okay but quite expensive
Matsuri BacHello Anh, Thank you for your feedback — we’re glad you enjoyed the experience but understand the concern about price. We aim to balance quality and fun at our sushi restaurant in Paris 7, and to stay accessible we offer a weekday lunch set (Mon–Fri) at €15.90 with 3 plates of your choice, a bowl of rice and miso soup for a more affordable option. We hope you’ll give us another visit soon and let our team make your next meal even more enjoyable. 😊 Support Matsuri 🍣
6.0
No service at all. Nobody even asked us if we want to drink
Matsuri BacHello Ruth, Thank you for your feedback and we are truly sorry for the lack of service you experienced, especially not being asked for drinks 😔. This is far from the attentive and friendly welcome we want to offer in our restaurant. We will immediately remind our team of the importance of greeting each guest and proposing drinks as soon as they are seated. If you agree, we would really appreciate another chance to show you the quality of our service and atmosphere. We hope to have the pleasure of welcoming you again for a much better experience next time. Support Matsuri 🍣
3.0
We had a confirmed booking, but the staff didn’t greet us professionally. They also didn’t provide us with information about the menu or pricing. When we asked for the bill, we were surprised to see the price per plate, which we had assumed was an open dinner per person. Additionally, there were no discounts offered, unlike what we had been informed about during our booking, where a 30% discount was mentioned.
Matsuri BacHello Guy, Thank you for sharing your experience with us, and we are truly sorry for the misunderstandings you encountered during your visit. We regret that our team did not welcome you professionally and did not clearly explain the concept, menu details, and pricing, which is essential in our restaurant. We also understand your disappointment regarding the difference between what was mentioned during your booking and what you found on the bill, and we will review this point with our team to avoid such confusion in the future. 🙏 We would really appreciate the opportunity to discuss this with you in more detail and better understand what happened. You can contact us at support@matsuri.fr so that we may follow up with you personally. Support Matsuri 🍣
5.0
This is below average Japanese food, is way more expensive than most of the restaurants but with a poor quality on food, I guess they charge you because of the "trendy concept". Not worth it! I won't come back & I do not recomend it.
Matsuri BacHello Daniela, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. Our aim is to provide both high-quality food and a unique dining atmosphere. We appreciate your feedback and will use it to improve our services. We hope you'll reconsider and give us another chance in the future. 😊 Support Matsuri 🍣
6.0
Very nice space and concept. The service is amazing and everyone very welcoming. Unfortunately we did not experience it to the fullest as the food was exposed and people were coughing and breathing in a distance of a few centimeters from it. We tried a few dishes that were prepared and placed right away on the isle but still would have loved to try more. Having tried this type of restaurant in Japan, I really appreciated all the dishes being protected in cases while moving around tables and hope to see this in Paris too.
Matsuri BacHello Panagiotis, Thank you for your feedback and for visiting us! We're glad to hear you enjoyed the service and ambiance. We appreciate your observations about food safety and will certainly take them into account to enhance your experience. Please know that we're committed to creating an authentic and safe dining experience for our customers. 🍣 We hope to welcome you back soon! Support Matsuri 🍣
9.5
The food was so good and everyone was nice.
Matsuri BacHello Astrid, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and felt welcomed by our team 😊. Your appreciation means a lot to us and motivates our team every day. We hope to see you again soon at our sushi restaurant in Paris 7. Until then, take care and thank you once again! 🍣 Support Matsuri 🍣
6.0
Service was really bad. I understand they might be understaffed or anything but they really don’t care about your experience. It’s not that cheap also. There was a waitress/maybe the supervisor that was really rude not even looking at you when you talk to her. We ordered by scanning the QR code special items, after 45 minutes of begging all the waiters to look why it didn’t arrive, we just decided to leave, still hungry. Food was ok, some really good and some mid.
Matsuri BacHello Nicole, Thank you for taking the time to share your feedback. We truly apologize for the experience you had with our service; this is not the standard we strive for. We're taking your comments seriously and will address these issues with our team to ensure improvements. We hope you'll consider giving us another chance to provide you with a better experience in the future. Your feedback helps us grow and enhance the dining experience for everyone. 😊 Support Matsuri 🍣
10
Excellent
Matsuri BacBonjour Kaori, Merci infiniment pour votre avis et cette superbe note ! Nous sommes ravis de savoir que votre expérience dans notre restaurant japonais à Paris 7 vous a pleinement satisfait 😊 Votre retour nous touche beaucoup et nous motive à continuer à vous offrir des moments délicieux et conviviaux autour de notre comptoir tournant 🍣 Au plaisir de vous accueillir de nouveau très bientôt, Support Matsuri 🍣
10
Very good
Matsuri BacHello Diana, Thank you so much for your kind words and for rating us 5 stars! We're thrilled to know that you had a very good experience at our sushi restaurant in Paris 7. 🍣 Our team strives to deliver fresh and creative dishes every time. We hope to welcome you back soon for more delightful moments. Support Matsuri 🍣
10
Very tasty and delicious 😋
Matsuri BacHello Florian, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the delicious flavors at our restaurant asiatique. 🍣 Our team works hard to create a delightful dining experience for our customers. We look forward to welcoming you back for more tasty adventures! Support Matsuri 🍣
8.0
Very pretty decoration, love the fact that you get to choose plates infront of you. Service was kinda slow but it wasn’t the waiters fault, the restaurant was just saturated, therefore some complaints regarding time reservations not being respected!
10
Super nice staff & delicious food & cool ambiance. Merce bcp! ;)
10
Great food !
6.0
Service was impeccable but food was a real disappointment
6.0
just mid, but okay :)
6.0
The people were very nice! The food was ok, I would say "japanese fast food", the service was not always there, we had to get up to get drinks because no one showed up for a while, and the restaurant was not full.
5.0
Selection was dry didn’t have anything went at 9 and they stopped adding stuff Not good
10
Excellent tacos. Good service
10
it was just great
5.5
It seem that Matsuri Bac spent more time on the interior/concept space rather than the food they serve. I found that the rice was hard and dry on most of the “sushi” (if that’s what they call them)...just like the nori and sesame most wrapped with felt too thick and hard. Most of the “sushi” have mayonnaise on them so you won’t taste any of the fish…let alone the freshness. Great space, great staffs…..but I’ll go somewhere for the food.
9.0
Great servers, good food. This is a fantastic place to take kids. The ambience is fun.
7.0
Some sushi good but the hot food not that great
7.5
Super moment.
6.0
Very crowded shoulder to shoulder seating. Woman further up on the conveyor belt was sick and constantly coughing towards and on the food that was passing by towards us and the rest of the restaurant. Service was very slow, maybe they were understaffed, had a reservation but had to wait 10-15 minutes anyways. Food was good but portions were overpriced. My partner got the flu two days after, possibly from the woman coughing all over the food.
9.0
Service impeccable
10
Our favorite Matsuri in Paris!
9.0
Nice restaurant!!
10
Super si 50% off.
10
This restaurant was a great find. It me of the best sushi I’ve had lately. Everything was super fresh and the staff was welcoming.
9.0
food variety is small, not enough variety
4.0
Not the quality food or dining experience we expected for a sushi dinner. Probably best if you don’t care what type of Japanese food you’re eating or if you are in a hurry.
9.5
Good 🌟
10
We had a wonderful last night in Paris! No problem getting in with all our bags 😅 and then the experience just got better and better! We had never been in a sushi bar, so the concept was new to us, but we quickly got the hang of it and started devouring dish after dish - especially because we had 50% off so we were determined to make the most of it. As a vegan I found a couple suitable options, and had some mango for dessert as well. Finally, we had a little chat with the employees about our travel plans, left a tip (remember to tip your servers😉), and got some little presents from the manager! Such a memorable night! Would absolutely recommend going here during your stay in Paris :)
9.5
Amazing new sushi tacos must try The staff was super nice with us especially we were with a 3 month old baby They offered to help with heating up the milk bottle I appreciated the service:)
10
Dont order hot food, just cold is fine
8.5
Good value for 50% off. Not too many choices.
5.0
There was no fresh prep on the belt with some of the plates looking like there were there for ages.
8.0
Nice Matsuri and fresh sushis. Hot food on order only so it comes hot. I regret the fact that menu with hot food through a QR code.
Matsuri BacThank you Dominique for your comment ! We would like to reassure you, our next menu in January will have physical supports in seated catering The Matsuri Bac Team🍣
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