How is the noise level rated at Medusa?

The noise level at Medusa is rated 5.4/10 by TheFork users.

How is the service rated at Medusa?

The service at Medusa is rated 9/10 by TheFork users.

How is the quality of the cuisine rated at Medusa?

The quality of the food at Medusa is rated 9.1/10 by TheFork users.

How is the waiting time rated at Medusa?

The waiting time at Medusa is rated 7.8/10 by TheFork users.

How is the atmoshpere rated at Medusa?

The atmosphere at Medusa is rated 8.8/10 by TheFork users.

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Reviews - Medusa

Name: Medusa
Address: Rue de Montbrillant 87, Genève, 1202, Switzerland
Price range: CHF 52 (Prices have been provided by the restaurant)
Rating: 9

Reviews

9
of 10

Excellent

235 reviews

Ambience

8.8

Food

9.1

Service

9.0

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Franklin M. • 1 review
April 23, 2025
10/10
We often ear there in big group twice a month. We love the place and the service is also great. We’re already familiar with the staff: Mateo, Balker and Margaret. They’re definitely in our favourite list ❤️
Obi I. • 1 review
April 16, 2025
7/10
I had expected that some meals would be general continental and not only Greek, given that it is located in an international city, Geneva. But the service was excellent as well as the ambiance of the restaurant.
Medusa • Owner
Hello Obi, Thank you so much for your feedback! 😊 As the name suggests, Medusa is indeed inspired by the rich flavors of Greece, but also Armenia and the broader Middle Eastern cuisine we love so much. Offering something a bit different from the usual restaurant scene in Geneva is often very much appreciated, and we’re happy it caught your attention. We're delighted you enjoyed the service and the ambiance, and we truly hope to welcome you again soon! The Medusa Team
Sebastien l. • 34 reviews
April 11, 2025
10/10
excellent
Medusa • Owner
Bonjour Sébastien, Merci pour votre retour. Nous sommes heureux d’apprendre que vous avez apprécié votre passage chez Medusa. Au plaisir de vous revoir prochainement. L’équipe Medusa
Sarah Z. • 11 reviews
April 9, 2025
10/10
Excellent quality food, excellent service. Thank you Barkev.
Medusa • Owner
Hello Sarah, Thank you so much for your kind words! We're delighted to hear that you enjoyed both the food and the service. Barkev will be especially happy to know he made a great impression. We look forward to seeing you again soon! The Medusa Team
Dominique S. • 2 reviews
April 11, 2025
10/10
Excellent!
Medusa • Owner
Bonjour Dominique, Merci pour votre message. Nous sommes ravis que vous ayez passé un bon moment chez Medusa et que l’expérience ait été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau prochainement. L’équipe Medusa
Paul A. • 11 reviews
April 10, 2025
10/10
Excellent!!
Celeste Z. • 37 reviews
April 9, 2025
8.5/10
Lovely discovery! Scrumptious food ; warm & cheerful service. Did however have difficulty conversing due to overwhelming noise!
Medusa • Owner
Hello Celeste, Thank you so much for your lovely message! We’re thrilled you enjoyed the food and the warm, cheerful service — that truly means a lot to us. We’re sorry to hear the noise made it difficult to fully enjoy your evening. The atmosphere can indeed get lively when the restaurant is full, and we’re continuously looking for ways to improve the acoustics without losing the energy that makes Medusa special. We hope to welcome you again soon for another great moment — hopefully a little quieter next time! Warm regards, The Medusa Team
Samantha M. • 5 reviews
April 9, 2025
8/10
The food was delicious and quite interesting .. We had an awkward table which my son had to keep moving his chair to allow for towels to be taken out oh the cupboard. Waiters including our own walked past us several times, and we noticed that a popular table who came in after us got served long before we did. I had to stop another waiter to ask for water as our waiter was gone 20 min and actually never brought the water I asked for. Not sure if not asking if we wanted dessert or coffee or a second glass of wine is normal at Medusa but we would’ve actually considered having .. I still tipped about 9% because that’s just who I am and because there were two other waiters (not our own) who were nice and noticed we weren’t really receiving the best service. I loved the decor and the atmosphere seemed cool but the service was less than desirable. I’m actually going back next week with a friend and hope it’ll be different. I also hope it’s not because we were paying -50% with the fork app
Medusa • Owner
Hello Samantha, Thank you for taking the time to share such detailed and honest feedback. We're truly sorry to hear that your experience with the service didn’t meet your expectations, especially regarding the table placement, waiting times, and lack of follow-up from your assigned server. This is not the level of care we aim to provide, and we’ll be reviewing the situation with the team to ensure this doesn’t happen again. We appreciate your kind words about the food and the atmosphere — and we’re glad to hear that a few of our team members still managed to make a positive impression. We also want to assure you that all guests are treated with the same level of attention and care, regardless of any promotion applied. Your satisfaction is always our priority. We look forward to welcoming you again next week and hope to offer you a much smoother and more enjoyable experience. Warm regards, The Medusa Team
Peter E. O. • 9 reviews
April 9, 2025
10/10
ambience was great, the food was excellent and service was fast and superb. I highly recommend the restaurant. I was there for lunch and certainly plan to for a dinner there soon!!! I'm sure the dinner ambience will be breathtaking.
Medusa • Owner
Hello Peter, Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the ambiance, the food, and the fast, attentive service. It means a lot to us that you’d recommend Medusa, and we’ll be very happy to welcome you back for dinner soon! Warm regards, The Medusa Team
Rhoda D. • 4 reviews
March 21, 2025
6.5/10
Food was good BUT shockingly OVERPRICED. 55FRS for a piece of fish (turbo OK but still!) without any starter or dessert and for a "plat du jour" is insane. It was my second time (1st was a treat) but I do not think I would go back.
Medusa • Owner
Hello Rhoda, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the food, but we’re truly sorry to read that the pricing left you disappointed. We understand your concern and appreciate your honesty. Just to clarify — the turbot you mentioned is a premium fish, and the price also reflects the seasonal quality, preparation, and accompaniments included in the dish. That said, your impression matters, and we’re sorry that the value didn’t feel justified in this case. We hope you might reconsider and give us another chance in the future — perhaps to try a different part of the menu that may better align with your expectations. Warm regards, The Medusa Team
Azadeh F. • 28 reviews
March 15, 2025
9/10
The food was delicious! However, I was disappointed when my main was just a skewer of calamari without any sides for the CHF 40 dish. The meats seem to be full dishes but not the seafood? Otherwise, the atmosphere and service was excellent, and all the tapas were very memorable.
Medusa • Owner
Hello Azadeh, Thank you so much for your feedback — we're really glad you enjoyed the atmosphere, the service, and especially the tapas! We’re sorry to hear you were disappointed by the portion of the calamari skewer. Just to clarify, the dish is actually priced at CHF 35, not CHF 40, and it features a very fresh, premium-quality product that we prepare simply to let the flavor speak for itself. Unlike some of our meat dishes that include sides, certain seafood options are served on their own to maintain a more refined and focused presentation — but your comment is noted, and we’ll reflect on how to better communicate that. We truly hope to welcome you back again soon! Warm regards, The Medusa Team
Georgia D. • 1 review
March 14, 2025
10/10
I could not fault this restaurant. I received the best service in Geneva yet, with every member of staff making the meal a lovely experience. The food was extremely good, with lots of unique flavours and concepts—I would definitely recommend it.
Medusa • Owner
Hello Georgia, Thank you so much for your wonderful message! We’re truly touched by your kind words — it means a lot to us to hear that our team made your experience so special. We’re also thrilled that you enjoyed the food and its unique flavors. Your recommendation is the best reward we could hope for. We look forward to welcoming you back very soon! Warm regards, The Medusa Team
Apostolos T. • 2 reviews
March 12, 2025
10/10
The chef is excellent and the food delicious
Medusa • Owner
Hello Apostolos, Thank you so much for your kind words! We’re delighted to hear you enjoyed the food — our chef will be especially happy to know his work was appreciated. We look forward to welcoming you again soon! The Medusa Team
Lika P. • 1 review
March 6, 2025
10/10
Very nice restaurant! With good food, nice ambiance and great service!
Medusa • Owner
Hello Lika, Thank you so much for your lovely message! We’re so glad you enjoyed the food, the ambiance, and the service — it truly means a lot to us. We look forward to welcoming you back very soon! The Medusa Team
Raluca V. • 1 review
March 6, 2025
10/10
The food and vibe of the place are excellent!
Medusa • Owner
Hello Raluca, Thank you so much for your kind words! We’re thrilled to hear you enjoyed both the food and the vibe — it’s exactly the kind of experience we love to create. Hope to see you again very soon! The Medusa Team
Antonio O. • 8 reviews
March 1, 2025
10/10
Great sea bass and beef
Medusa • Owner
Hello Antonio, Thank you for your message! We’re delighted you enjoyed both the sea bass and the beef — two of our favorite dishes as well. Looking forward to welcoming you back soon! The Medusa Team
Lady Vatsala V. • 24 reviews
February 26, 2025
4/10
vegetables were burnt
Medusa • Owner
Dear Lady Vatsala Virdee, Thank you for taking the time to share your experience. We are truly sorry that your meal did not meet your expectations, particularly regarding the quality of the dishes. As soon as we noticed that your vegetables were burnt, we immediately replaced your plate to rectify the issue, as your satisfaction is our top priority. We also take note of your ratings for the ambiance and service, and we remain at your disposal if you would like to share any suggestions on how we could enhance your experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience that lives up to your expectations. Best regards, Medusa Team
Isabel N. • 2 reviews
February 20, 2025
9/10
Really nice selection of food and good vegetarian options. The only negative was that there was some live music the night we went which made it a bit too loud for my liking.
Medusa • Owner
Dear Isabel, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our selection of food, especially our vegetarian options! Indeed, the night of your visit coincided with Tsiknopempti, a Greek festive tradition, during which we hosted a live music performance to create a lively atmosphere. We understand that the volume may not have been to everyone’s preference, and we truly appreciate your feedback. If you’d like to stay informed about our themed nights and events, we invite you to follow us on Instagram, where we share updates on our upcoming evenings. We look forward to welcoming you again soon! Best regards, Medusa team
Zulykha Z. • 1 review
February 14, 2025
9/10
great food, reasonable price
Medusa • Owner
Dear Zulykha, Thank you for your kind words! We're delighted to hear that you enjoyed our food and found our prices reasonable. We also take note of your feedback regarding the service and will continue working to improve every aspect of the experience we offer. Your insights are valuable to us, and we truly appreciate you taking the time to share them. We hope to welcome you back to Medusa soon for another great experience! Best regards, Medusa Team
Linda R. • 4 reviews
February 7, 2025
10/10
Super food and excellent service
Medusa • Owner
Dear Linda, Thank you so much for your kind words! We're thrilled that you enjoyed both the food and the service. We look forward to welcoming you back soon for another great experience! 😊 Best regards, — The Medusa Team
Pilar M. • 18 reviews
February 1, 2025
10/10
Very nice experience
Medusa • Owner
Dear Pilar, Thank you for your kind words! We're delighted that you had a great experience at Medusa. We look forward to welcoming you again soon! 😊 Best regards, — The Medusa Team
Lawal F. • 7 reviews
January 23, 2025
10/10
I have been to this restaurant before seeing it on fork and enjoyed it. I booked 17.15pm which I thought we were going to have dinner with my family, upon arriving; we were told that 17.00pm to 19.00pm is only for Apéritif. We couldn't order proper foods; except nibbles with limited options. The guy explained the information is on their website but the fork didn't give this details to their customers. My children were extremely disappointed but the manager gave them their drinks as a compensation. I will definitely try again.
Medusa • Owner
Dear Lawal, Thank you for your feedback and for your loyalty to Medusa. We sincerely apologize for the misunderstanding regarding our service hours. We understand how disappointing this must have been for your family, and we truly appreciate your patience. Following your experience, we have updated the information on The Fork to ensure better clarity for our guests. We hope to welcome you back soon for a full dining experience and to make it up to you! Best regards, — The Medusa Team