How is the quality of the cuisine rated at Mex Factory?

The quality of the food at Mex Factory is rated 8.8/10 by TheFork users.

How is the waiting time rated at Mex Factory?

The waiting time at Mex Factory is rated 8.3/10 by TheFork users.

How is the service rated at Mex Factory?

The service at Mex Factory is rated 8.5/10 by TheFork users.

How is the atmoshpere rated at Mex Factory?

The atmosphere at Mex Factory is rated 8.9/10 by TheFork users.

How is the noise level rated at Mex Factory?

The noise level at Mex Factory is rated 5.4/10 by TheFork users.

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Reviews - Mex Factory

Name: Mex Factory
Address: Rua Rodrigues de Faria - 103 - Edifício H 0.09A, Lisboa, 1300-501, Portugal
Price range: €17 (Prices have been provided by the restaurant)
Rating: 8.7

Rua Rodrigues de Faria - 103 - Edifício H 0.09A, 1300-501, Lisboa

MexicanAverage price €17

8.7

(999 reviews)

See other 113 photos

Reviews

8.7
of 10

Fabulous

999 reviews

Ambience

8.9

Food

8.8

Service

8.5

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

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Max G. • 22 reviews
December 12, 2024
9/10
Good tacos
Jean Z. • 85 reviews
December 3, 2024
6/10
Fellow Mexican food lover friends pointed us in this direction, we made our reservation and arrived hungry with great anticipation. Surprisingly, the absence of fresh ingredients (stale chips, anemic tomatoes, dry chicken and rice) and unwillingness to accommodate a basic food sensitivity, crowned with largely flat service provided an unexpected disappointing experience. When we requested that the rice be left out of one of the burritos, our server very politely but flatly twice refused to even ask the kitchen staff. We were made to understand that whatever goes into the burritos is already pre-mixed? On the positive side, the guacamole was fresh and delicious. Plus the space is immaculate, and the decor and artwork here are fun, colorful and interesting. To round things out we used a 30% discount offer that popped up. Otherwise, if in search of fresh, authentic Mexican food, steer clear, and be thankful that there are plenty of other dining choices in the way cool LX Factory area.
Paulo P. • 19 reviews
November 7, 2024
7/10
all went well
Ellen M. • 1 review
October 30, 2024
8/10
Delicious Mexican cuisine in a really vibrant and interesting location in the city!
April K. • 2 reviews
October 16, 2024
10/10
Food was excellent and service was top notch! Great value for the price and loved the atmosphere. Would recommend this spot for lunch or dinner.
Beatriz P. • 2 reviews
October 10, 2024
9.5/10
The food is really good!!!!
Catarina F. • 15 reviews
September 13, 2024
7.5/10
The ambience was the best to have a dinner either friends but maybe music was too loud to have a conversation. Food was cool and the staff was nice
Ana G. • 5 reviews
July 29, 2024
4/10
Worst "Mexican" food I ever tried. Nothing is fresh, not even the pico de gallo. Do not waste your money and don't judge mexican food based on this restaurant.
Nadine C. • 54 reviews
May 18, 2024
7/10
I had mixed experience. The service was truly outstanding; the staff was attentive, friendly, and went above and beyond to ensure we had everything we needed. Unfortunately, the food didn't meet my expectations. While the presentation was appealing, the flavors and quality fell short. Overall, I was impressed by the exceptional service but disappointed by the culinary experience.
Shalom R. • 1 review
April 21, 2024
10/10
We loved it!
Shawn L. • 2 reviews
April 20, 2024
10/10
Really great service, just as amazing food. Worth making this a stop in your visit to Lisbon
Lisa H. • 5 reviews
January 3, 2024
10/10
This was surprisingly good. Trip advisor rates a 4 star but honestly there was nothing to complain about. Great service, great food, the best sweet potato fries I’ve had and great drinks. Really good experience and value.
Francisco L. • 1 review
December 20, 2023
7.5/10
Nice place but the music could be more quieter, is difficult talk without shouting
Artur c. • 200 reviews
August 31, 2023
9.5/10
Like this place very much. The atmosphere, the food, the service. Negative only point.. we were put water and nachos on the table without asking and given the word that it was an offer of the house. Later, they charged 5.50 2 euros for water that we didn't even drank. As a result, there was no tip. Other than that, it was a positive experience.
Agata M. • 26 reviews
August 26, 2023
9/10
What a speed delivering appetizers, main dishes or drinks. Very friendly crew, super well organized. Love the inspo the restaurant has. Cool design- modern old school Mexican spot. Loved it! Super instagramish ???????? food was also very tasty. Recommend!
Maria d. • 11 reviews
July 8, 2023
10/10
It was an amazing dinner! The service was super attentive and caring, the ambience was super fun and excellent music! To repeat no doubt! Thank you
Luis O. • 1 review
April 24, 2023
10/10
Excellent, congrats to all staff
Leonor G. • 20 reviews
December 22, 2022
9.5/10
Delicious food and Staff super nice and funny! Totally recommend ????
Eimear C. • 1 review
June 3, 2022
7/10
Food wad nice
Cristina F. • 17 reviews
April 19, 2021
8/10
Nice food. Nothing special
Domingos P. • 17 reviews
November 4, 2020
10/10
Awesome food.
Mex Factory • Owner
Hey Domingos, thanks for the review! Gald to know that everything was great. Best, Mex Factory Team
Marie J. • 8 reviews
October 9, 2020
6.5/10
Great setting in LX factory. Staff was pleasant and service was swift, but some of the food was at best ok. Quesadillas were served tepid (definitely not just off the grill). Guacamole and the welcome tomato salsa were bland and watery (for the salsa). We had tacos as our main and the steak in the steak taco was sliced much too thick, and made for unpleasant chewing, and we finally had to use knife and fork to eat it. The two best tacos were the fish fajita, and the cauliflower taco, both of which were very tasty and proper finger food.
James E. • 2 reviews
September 2, 2020
6/10
The food has gone downhill somewhat since I went there 2 years ago unfortunately
Oriana R. • 6 reviews
March 1, 2020
7/10
The food was good but the service could be better.
Joana C. • 1 review
January 31, 2020
8.5/10
The experience was good, 2 improvement notes: 1. the waitress did not speak Portuguese nor English and thus it was at times difficult to communicate. 2. after 9.30 they kept suggesting that we leave... even before dessert and coffee.
Denise N. • 9 reviews
August 24, 2019
8.5/10
The food it's really, really amazing but I wouldn't recommend it for a birthday party. The staff brought me cake and candles, that I left there before dinner, still packed and I had to take off the paper in front of my friends and put it on the cake, quite embarasing.
Pedro P. • 35 reviews
July 19, 2019
10/10
The food was quite good. We tried the nachos com carne, guacamole and 3 types of fajitas. Everything was quite tasty and as close as you can get from a real Mexican kitchen. All the waiters were quite friendly and helpful. Definitely a place to consider if you’re in the mood for some Mexican food.
Mateus L. • 29 reviews
May 21, 2019
9/10
Great food at a great price!
- -. • 4 reviews
May 1, 2019
8/10
Very good restaurant