Reviews - Moments – Geneva Marriott Hotel
Reviews
9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Andrew H. • 12 reviews
October 19, 2024
6/10I had better hopes for the Marriott property but then again it is a Marriott property. The food was rather forgettable and the English translation not particularly accurate. Service was rather slow even when the restaurant was virtually empty. Frankly, I came here to fulfill my Fork yum requirement and I wished that I had chosen another place to do that.
Lorna S. • 6 reviews
October 3, 2024
8.5/10Nice place….
Stephane P. • 4 reviews
September 18, 2024
8.5/10The staff is very nice and polite. We had a great time and service was great. We benefited of a discount through our reservation with the Fork which was included already on the bill. The manager was very attentive and Dylan especially is a Gem. He really loves his work and makes you feel special. Thank You
Bantita P. V. • 3 reviews
August 21, 2024
8/10BBQ pork is different from what we expected. But service and ambience is good though.
FAI L. • 22 reviews
August 23, 2024
9/10The staff were friendly + the food was good and local
Huong-Ly D. • 11 reviews
August 16, 2024
6.5/10The sitting is great, there were enough room for comfortability, decor is modern, not too noisy, kids can move around. The food was average, presentation is nice but the taste is not exceptional, hamburger too salty, fish tartare too bland - lack seasoning etc. However, the most dissapointment was in the service - too slow, forgetful, mistake in the final bill etc. Unfortunately our experience was not great overall, there is little reason for us to come back.
Margarita v. • 34 reviews
July 24, 2024
9/10Although there was not the bbq option chose on The Fork we had Great service and food. None of the offers were applied though.
Vipin S. • 54 reviews
June 30, 2024
6/10food lacked flavour. the kids menu (chicken) was over cooked and very dry.
Tatiana S. • 8 reviews
May 31, 2024
8.5/10First time visiting this new place. Interesting concept of space organization: the restaurant actually occupies the entire hotel lobby. Service is fast and pleasant. I thought the menu was not very extensive. The Swiss beef steak was good, as was the sandre dish.
Mostafa H. • 1 review
December 31, 2023
10/10Very good restaurant, service was impeccable, mood and ambiance was amazing, and they even offered me and my partner free drinks. Overall me and my partner were really happy with the experience.
Justine B. • 56 reviews
July 9, 2023
2.5/10A disappointing dining experience with family, particularly in a new hotel with worldwide reputation. Service is slow and unreliable, dishes are over-priced for a 4*, filet de perche from Valais at CHF 50+ for 6 meagre filets, loads of beans and fluffs of salad. Fries extra. Eating hall is like a cafeteria, too noisy due to lack of sound proofing and space separation. Not recommended. Go by the lake, better fish and for sure better moments
Moments – Geneva Marriott Hotel • Owner
Dear Justine, Thank you for your comment. We're sorry to read your feedback about the prices you found too expensive. Our Chefs work hard to offer quality products and dishes. We hope to welcome you back to try some of our other dishes. Have a nice day. Kind regards, Moments Team
Gérard Alain T. • 24 reviews
June 10, 2023
10/10Wonderful menu with lots of very original dishes using local produce. Best to relax with a sharing dish over a cocktail before indulging in an excellent mains. Staff was very welcoming and attentive throughout the evening.
Moments – Geneva Marriott Hotel • Owner
Dear Gérard, Thank you very much for taking the time to leave us the incredible mark of 10/10 after your experience at Moments. It's a real pleasure to read your message ! We are looking forward welcoming you again. Kind regards, Moments Restaurant
Timothy S. • 23 reviews
May 9, 2023
9/10The “glocal” approach can be tasted in the dishes they serve. My work offices are nearby and often bring clients and coworkers here for lunch. The personnel are still working out some kinks I’d say, I’ve had errors and forgotten items before, but the overall experience is still quite positive.
Moments – Geneva Marriott Hotel • Owner
Dear Timothy, Thank you very much for taking the time to leave us a review after your few times at Moments. We are sorry to hear you had errors and forgotten items during your lunch experiences. We hope to see you soon. Kind regards, Moments Team
Stefano M. • 1 review
April 1, 2023
6/10Great location, very good food but portions very small. Service is far to be good, we have been waiting long time and they come only when we waived them several times, they forgot to bring the starters, nobody asked us for more drinks or dessert, I had to go to the counter to pay. That’s a pity because the food is good
Moments – Geneva Marriott Hotel • Owner
Dear Stefano, Thanks for your message. We are sorry to hear that you found the plate portions too small and that the service did not fully meet your expectations. We hope to have the pleasure of seeing you again to give us another chance. Best regards, Moments Team
Olivier B. • 69 reviews
March 23, 2023
10/10By far the best experience ever had in a hotel in Geneva. Beyond expectations both food and vibe.
Moments – Geneva Marriott Hotel • Owner
Dear Olivier, Thank you for your excellent comment. We are incredibly grateful for the feedback and w e look forward to seeing you again soon. Kind regards, Moments Team
Jay L. • 1 review
March 26, 2023
9.5/10Surprisingly good food that was well above expectations. Open Sunday evening which is great. Staff was very friendly and helpful, which was pleasant.
Zuzana H. • 36 reviews
March 13, 2023
10/10The service was great, they were very friendly. The food was absolutely delicious! We will be back!
Ernesto L. • 4 reviews
March 9, 2023
9.5/10A very nice option if you stay at the GVA airport area. Very recommendable if you already have Yums and other The Fork loyalty discounts available. Alan was very attentive and made my experience much better, with nice recommendations for the dinner and a gentle conversation. Thank you!
Moments – Geneva Marriott Hotel • Owner
Dear Ernesto, Thank you very much for your comment. We will make sure to pass on your nice feedback to Alan. We hope to see you soon at the Moments. Kind regards, Moments Team.
Timothy S. • 23 reviews
February 28, 2023
6.5/10The burger itself was fine. But, and there are several. We were charged 4chf for still water that I watched get filled up in the bar sink in front of us. How is it even ethical to charge for public water? Secondly, the menus were really dirty. Each page had a different oil or food stain on them, my companion’s was stained too. So they need to reprint the menu. Last disappointment was we paid 11chf for the humus. It was great tasting, however it came with small breadsticks and the moment the breadsticks were gone, they came and took it all away with over half the humus remaining in the jar. It should not be my obligation to have to secure the food I paid for. It’s either lack of training or quality control. They are cutting corners at the expense to the customer .
Amanda K. • 2 reviews
February 18, 2023
6/10The restaurant is a huge open space in the Marriott hotel. Very unpersonal. We had to ask to be seated near a window to try to get some natural light, but the closest tables to the windows were still quite far. Very few vegan dishes available. We had the butternut squash without the yoghurt sauce, which was undercooked and under seasoned, and the taboulé which was very good. Our waiter was charming.
Moments – Geneva Marriott Hotel • Owner
Dear Amanda, Thank you for taking the time to share your comments with us. We are sorry to see that you were not entirely satisfied with our services and that you didn't enjoy our open space. Apologies again that your expectations were not met and I hope that in the future you would reconsider coming in to our establishment to give us another try. Kind regards, Moments Team
Jessica F. • 12 reviews
February 19, 2023
8.5/10We came here with La Fourchette discount because the restaurant has a good rating and interesting looking dishes. Positives: very nice design of the restaurant and impeccable waiters in manner and attentiveness. Negatives: the food was good but not worth the full price (30CHF for mac&cheese), we asked for tap water but were charged for bottled (lucky we caught that and they corrected it). Finally, we came with our 2 year old daughter but they didn’t have a changing table in the whole establishment. I don’t care if you’re a “business hotel”, you can’t (shouldn’t) run a service business without accommodations for families (!).
Moments – Geneva Marriott Hotel • Owner
Dear Jessica, Thank you for taking the time to share your feedback on your recent experience at Moments. It was a pleasure to have you and your family at the restaurant. We are delighted to read you liked the design and the team. However, we are sorry to hear about your dissatisfaction regarding the prices and the lack of changing table. We have shared your comments with our team in order to continue to improve the quality of our services. We hope to see you soon. Kind regards, Moments Team
Sabas M. • 168 reviews
February 19, 2023
10/10Beautiful, nice, and casual restaurant in the Geneva Marriott hotel. Large variety in the menu, including snacks and more elaborated dishes. Excellent service.
Moments – Geneva Marriott Hotel • Owner
Dear Sabas, Thank you very much for your very nice comment. It's a pleasure to read your message. We hope to see you very soon at Moments. Kind regards, Moments Team
Adrien S. • 5 reviews
February 16, 2023
10/10A good surprise and discovery! Good food with local ingredients. Service was very professional and attentive to details. I ll definitely come back!
Carlos B. • 26 reviews
January 12, 2023
7.5/10I was disappointed with the food, the concept is amassing, he food presented well, but the taste was plain. Looking forward to test again.
Esther K. • 20 reviews
January 22, 2023
9.5/10Nice big restaurant in the hotel. When I reserved a table I did not realized that it was a restaurant in a hotel. Easy to get to , free parking for those who dine in there . The food was good and nicely presented. We had a cheese burger, fried perche and fries for the kids and lamb balls. Nice atmosphere and very spacious.
Moments – Geneva Marriott Hotel • Owner
Dear Esther, Thank you very much for your nice words. It's a pleasure to read that you and your family enjoyed your time at Moments. We hope to see you soon. Kind regards, Moments Team
Tina H. • 5 reviews
December 31, 2022
10/10Fresh handmade meals with local ingredients you can taste the difference
Moments – Geneva Marriott Hotel • Owner
Dear Tina, Thank you for taking the time to share your feedback on your recent experience at Moments. We are so glad to see that you enjoyed our fresh and handmade meals. We hope to see you soon at Moments. Kind regards, Moments Team
Farjana Tania A. • 6 reviews
December 26, 2022
10/10We had a nice time..:) the service was excellent!
Nabil S. • 5 reviews
November 19, 2022
6/10Slow service.. waiter didn’t speak English in an international hotel!
Moments – Geneva Marriott Hotel • Owner
Dear Nabil, We are sorry to hear about your dissatisfaction. We have shared your comments with our team in order to continue to improve the quality of our services. We will be happy to welcome you again. Kind regards, Moments Team
Cédric I. • 4 reviews
November 14, 2022
9.5/10Wine is too expensive at the end. However food is excellent and service is a little bit too much present. I definitively recommend this new place to eat and lounge on the Route de Meyrin.
Moments – Geneva Marriott Hotel • Owner
Dear Cedric Thank you very much for your message. We are delighted to read that you had a pleasant diner with us despite the fact that the service was too present. We will share your feedback with our teams to continue to improve our services. We hope to see you soon. Kind regards, Moments Team
Marta D. • 12 reviews
November 10, 2022
9.5/10We decided to go to Moments because some friends had recently recommended it to us and we went just to try it out. We were very pleasantly surprised by the quality of the food and cocktails and the friendliness and professionalism of the service. Nice atmosphere, particularly considering that it is a hotel restaurant (which can sometimes be a bit cold / impersonal). We followed Alan's recommendations in the selection of dishes, and really enjoyed them all. Nice presentation, tasty and made with local seasonal products. We will be back!
Moments – Geneva Marriott Hotel • Owner
Dear Marta, Thank you for taking the time to share your comments with us. We are delighted to read that you had a pleasant diner with us. We have shared with our team your nice feedback. We hope to see you soon. Kind regards, Moments Team
Sameer P. • 1 review
November 4, 2022
10/10True to its name, we relished the moments , felt right all the way, Colourful Vibe, tastefully choiced menu, the plette felt a range of moments , overall a cherish-able experience
Moments – Geneva Marriott Hotel • Owner
Dear Sameer, Thank you very much for your comment. We are more than happy to read you've enjoyed your dinner at Moments. We hope to see you soon. Kind regards, Moments Team
Shane r. • 23 reviews
October 30, 2022
10/10love everything about this place..been here few times already!
Moments – Geneva Marriott Hotel • Owner
Dear Shane Ruben We are incredibly grateful that you took the time out to leave us a 10/10 review and that you have already come several times. It will be a pleasure to welcome you again. Kind regards, Moments Team.
Basil T. • 2 reviews
October 27, 2022
7.5/10Nice food and staff were making efforts to be nice and helpful, which is appreciated. Overall nice experience, except for layout of the restaurant which is basically right next to the hotel reception and lacks intimacy and cosyness.
Moments – Geneva Marriott Hotel • Owner
Dear Basil, Thank you for taking the time to share your feedback on your recent meal at Moments. We are delighted to read that you liked the food and the staff. The restaurant is located in the "Great Room". It is an open space with the restaurant, bar, reception, lounges and open kitchen. However, if you want to enjoy more peace and quiet you can access the Moments food anywhere from our lounge. We hope to see you soon. Kind regards, Moments Team
Ashly L. • 9 reviews
October 24, 2022
10/10Really enjoyable … very friendly and attentive service. Quality of food was excellent. Was really surprised it was the new Marriot hotel . Will be back
Nicky S. • 2 reviews
September 4, 2022
9.5/10Beautiful restaurant, delicious food and great service by Alan - he was really fantastic: kind, welcoming, proud to talk about the restaurant and the menu offering with personal recommendations. We picked the classics off the menu so to make sure we grasped the concept and to incite us to come back and try the sharing dishes, he offered us one of the dishes. And it worked - we will be back! Alan is a great asset to your team - and will ensure your first time customers will come back. A few remarks/suggestions. We found the music just a tad too loud (speaker right above our table). People walking through the restaurant is a bit of a shame - makes you realize you are sitting in the lobby. Possible to create a separation between the two areas? Not a wall, but open book cases or something similar - to create more coziness in the restaurant space.
Moments – Geneva Marriott Hotel • Owner
Dear Nicky, Thank you for your comment. We are delighted to read that your experience in Moments was pleasant. Alan will be more than happy to read your nice comments. Thank you also for sending us your remarks. It is through guest feedback that we are able to improve upon the dining experience. You mention your disappointment about being seated on the lobby area. Moments Restaurant is located in the heart of the "Greatroom". The Greatroom is a completely open space that includes the lobby, restaurant, bar and several lounges. The aim is to have a completely open space that facilitates interaction. However, you can also enjoy the restaurant's food in the lounges, where you will find a more quiet and peaceful area. We are sorry that you were not completely satisfied with the Greatroom concept. We would be delighted to welcome you back to our restaurant Moments. Kind regards, Moments Team
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