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Reviews - Moments – Geneva Marriott Hotel

9/10
608
Chem. du Ruisseau 1, 1217 Meyrin
Swiss
Average price CHF 45

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Moments – Geneva Marriott Hotel

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Reviews

9/10
Excellent608 reviews
9/10

Food

9/10

Service

9/10

Ambience

9-10

7-8

5-6

3-4

1-2

Real experiences from real dinersRatings and reviews can only be left by guests who have booked with TheFork.
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What diners said about this restaurant:

Good value for money
Short waiting time
Quiet
  • Mostafa H.1 review

    December 31, 2023

    10/10

    Very good restaurant, service was impeccable, mood and ambiance was amazing, and they even offered me and my partner free drinks. Overall me and my partner were really happy with the experience.

  • Justine B.

    Justine B.51 reviews

    July 9, 2023

    2.5/10

    A disappointing dining experience with family, particularly in a new hotel with worldwide reputation. Service is slow and unreliable, dishes are over-priced for a 4*, filet de perche from Valais at CHF 50+ for 6 meagre filets, loads of beans and fluffs of salad. Fries extra. Eating hall is like a cafeteria, too noisy due to lack of sound proofing and space separation. Not recommended. Go by the lake, better fish and for sure better moments

    Moments – Geneva Marriott Hotel Owner

    Dear Justine, Thank you for your comment. We're sorry to read your feedback about the prices you found too expensive. Our Chefs work hard to offer quality products and dishes. We hope to welcome you back to try some of our other dishes. Have a nice day. Kind regards, Moments Team

  • Gérard Alain T.24 reviews

    June 10, 2023

    10/10

    Wonderful menu with lots of very original dishes using local produce. Best to relax with a sharing dish over a cocktail before indulging in an excellent mains. Staff was very welcoming and attentive throughout the evening.

    Moments – Geneva Marriott Hotel Owner

    Dear Gérard, Thank you very much for taking the time to leave us the incredible mark of 10/10 after your experience at Moments. It's a real pleasure to read your message ! We are looking forward welcoming you again. Kind regards, Moments Restaurant

  • Timothy S.23 reviews

    May 9, 2023

    9/10

    The “glocal” approach can be tasted in the dishes they serve. My work offices are nearby and often bring clients and coworkers here for lunch. The personnel are still working out some kinks I’d say, I’ve had errors and forgotten items before, but the overall experience is still quite positive.

    Moments – Geneva Marriott Hotel Owner

    Dear Timothy, Thank you very much for taking the time to leave us a review after your few times at Moments. We are sorry to hear you had errors and forgotten items during your lunch experiences. We hope to see you soon. Kind regards, Moments Team

  • Stefano M.1 review

    April 1, 2023

    6/10

    Great location, very good food but portions very small. Service is far to be good, we have been waiting long time and they come only when we waived them several times, they forgot to bring the starters, nobody asked us for more drinks or dessert, I had to go to the counter to pay. That’s a pity because the food is good

    Moments – Geneva Marriott Hotel Owner

    Dear Stefano, Thanks for your message. We are sorry to hear that you found the plate portions too small and that the service did not fully meet your expectations. We hope to have the pleasure of seeing you again to give us another chance. Best regards, Moments Team

  • Olivier B.

    Olivier B.67 reviews

    March 23, 2023

    10/10

    By far the best experience ever had in a hotel in Geneva. Beyond expectations both food and vibe.

    Moments – Geneva Marriott Hotel Owner

    Dear Olivier, Thank you for your excellent comment. We are incredibly grateful for the feedback and w e look forward to seeing you again soon. Kind regards, Moments Team

  • Jay L.1 review

    March 26, 2023

    9.5/10

    Surprisingly good food that was well above expectations. Open Sunday evening which is great. Staff was very friendly and helpful, which was pleasant.

  • Zuzana H.31 reviews

    March 13, 2023

    10/10

    The service was great, they were very friendly. The food was absolutely delicious! We will be back!

  • Ernesto L.4 reviews

    March 9, 2023

    9.5/10

    A very nice option if you stay at the GVA airport area. Very recommendable if you already have Yums and other The Fork loyalty discounts available. Alan was very attentive and made my experience much better, with nice recommendations for the dinner and a gentle conversation. Thank you!

    Moments – Geneva Marriott Hotel Owner

    Dear Ernesto, Thank you very much for your comment. We will make sure to pass on your nice feedback to Alan. We hope to see you soon at the Moments. Kind regards, Moments Team.

  • Timothy S.23 reviews

    February 28, 2023

    6.5/10

    The burger itself was fine. But, and there are several. We were charged 4chf for still water that I watched get filled up in the bar sink in front of us. How is it even ethical to charge for public water? Secondly, the menus were really dirty. Each page had a different oil or food stain on them, my companion’s was stained too. So they need to reprint the menu. Last disappointment was we paid 11chf for the humus. It was great tasting, however it came with small breadsticks and the moment the breadsticks were gone, they came and took it all away with over half the humus remaining in the jar. It should not be my obligation to have to secure the food I paid for. It’s either lack of training or quality control. They are cutting corners at the expense to the customer .

  • Amanda K.2 reviews

    February 18, 2023

    6/10

    The restaurant is a huge open space in the Marriott hotel. Very unpersonal. We had to ask to be seated near a window to try to get some natural light, but the closest tables to the windows were still quite far. Very few vegan dishes available. We had the butternut squash without the yoghurt sauce, which was undercooked and under seasoned, and the taboulé which was very good. Our waiter was charming.

    Moments – Geneva Marriott Hotel Owner

    Dear Amanda, Thank you for taking the time to share your comments with us. We are sorry to see that you were not entirely satisfied with our services and that you didn't enjoy our open space. Apologies again that your expectations were not met and I hope that in the future you would reconsider coming in to our establishment to give us another try. Kind regards, Moments Team

  • Jessica F.10 reviews

    February 19, 2023

    8.5/10

    We came here with La Fourchette discount because the restaurant has a good rating and interesting looking dishes. Positives: very nice design of the restaurant and impeccable waiters in manner and attentiveness. Negatives: the food was good but not worth the full price (30CHF for mac&cheese), we asked for tap water but were charged for bottled (lucky we caught that and they corrected it). Finally, we came with our 2 year old daughter but they didn’t have a changing table in the whole establishment. I don’t care if you’re a “business hotel”, you can’t (shouldn’t) run a service business without accommodations for families (!).

    Moments – Geneva Marriott Hotel Owner

    Dear Jessica, Thank you for taking the time to share your feedback on your recent experience at Moments. It was a pleasure to have you and your family at the restaurant. We are delighted to read you liked the design and the team. However, we are sorry to hear about your dissatisfaction regarding the prices and the lack of changing table. We have shared your comments with our team in order to continue to improve the quality of our services. We hope to see you soon. Kind regards, Moments Team

  • Sabas M.156 reviews

    February 19, 2023

    10/10

    Beautiful, nice, and casual restaurant in the Geneva Marriott hotel. Large variety in the menu, including snacks and more elaborated dishes. Excellent service.

    Moments – Geneva Marriott Hotel Owner

    Dear Sabas, Thank you very much for your very nice comment. It's a pleasure to read your message. We hope to see you very soon at Moments. Kind regards, Moments Team

  • Adrien S.

    Adrien S.5 reviews

    February 16, 2023

    10/10

    A good surprise and discovery! Good food with local ingredients. Service was very professional and attentive to details. I ll definitely come back!

  • Carlos B.26 reviews

    January 12, 2023

    7.5/10

    I was disappointed with the food, the concept is amassing, he food presented well, but the taste was plain. Looking forward to test again.

  • Esther K.

    Esther K.18 reviews

    January 22, 2023

    9.5/10

    Nice big restaurant in the hotel. When I reserved a table I did not realized that it was a restaurant in a hotel. Easy to get to , free parking for those who dine in there . The food was good and nicely presented. We had a cheese burger, fried perche and fries for the kids and lamb balls. Nice atmosphere and very spacious.

    Moments – Geneva Marriott Hotel Owner

    Dear Esther, Thank you very much for your nice words. It's a pleasure to read that you and your family enjoyed your time at Moments. We hope to see you soon. Kind regards, Moments Team

  • Tina H.

    Tina H.4 reviews

    December 31, 2022

    10/10

    Fresh handmade meals with local ingredients you can taste the difference

    Moments – Geneva Marriott Hotel Owner

    Dear Tina, Thank you for taking the time to share your feedback on your recent experience at Moments. We are so glad to see that you enjoyed our fresh and handmade meals. We hope to see you soon at Moments. Kind regards, Moments Team

  • Farjana Tania A.6 reviews

    December 26, 2022

    10/10

    We had a nice time..:) the service was excellent!

  • Nabil S.5 reviews

    November 19, 2022

    6/10

    Slow service.. waiter didn’t speak English in an international hotel!

    Moments – Geneva Marriott Hotel Owner

    Dear Nabil, We are sorry to hear about your dissatisfaction. We have shared your comments with our team in order to continue to improve the quality of our services. We will be happy to welcome you again. Kind regards, Moments Team

  • Cédric I.4 reviews

    November 14, 2022

    9.5/10

    Wine is too expensive at the end. However food is excellent and service is a little bit too much present. I definitively recommend this new place to eat and lounge on the Route de Meyrin.

    Moments – Geneva Marriott Hotel Owner

    Dear Cedric Thank you very much for your message. We are delighted to read that you had a pleasant diner with us despite the fact that the service was too present. We will share your feedback with our teams to continue to improve our services. We hope to see you soon. Kind regards, Moments Team

  • Marta D.8 reviews

    November 10, 2022

    9.5/10

    We decided to go to Moments because some friends had recently recommended it to us and we went just to try it out. We were very pleasantly surprised by the quality of the food and cocktails and the friendliness and professionalism of the service. Nice atmosphere, particularly considering that it is a hotel restaurant (which can sometimes be a bit cold / impersonal). We followed Alan's recommendations in the selection of dishes, and really enjoyed them all. Nice presentation, tasty and made with local seasonal products. We will be back!

    Moments – Geneva Marriott Hotel Owner

    Dear Marta, Thank you for taking the time to share your comments with us. We are delighted to read that you had a pleasant diner with us. We have shared with our team your nice feedback. We hope to see you soon. Kind regards, Moments Team

  • Sameer P.

    Sameer P.1 review

    November 4, 2022

    10/10

    True to its name, we relished the moments , felt right all the way, Colourful Vibe, tastefully choiced menu, the plette felt a range of moments , overall a cherish-able experience

    Moments – Geneva Marriott Hotel Owner

    Dear Sameer, Thank you very much for your comment. We are more than happy to read you've enjoyed your dinner at Moments. We hope to see you soon. Kind regards, Moments Team

  • Shane r.23 reviews

    October 30, 2022

    10/10

    love everything about this place..been here few times already!

    review_preview

    See photo

    Moments – Geneva Marriott Hotel Owner

    Dear Shane Ruben We are incredibly grateful that you took the time out to leave us a 10/10 review and that you have already come several times. It will be a pleasure to welcome you again. Kind regards, Moments Team.

  • Basil T.2 reviews

    October 27, 2022

    7.5/10

    Nice food and staff were making efforts to be nice and helpful, which is appreciated. Overall nice experience, except for layout of the restaurant which is basically right next to the hotel reception and lacks intimacy and cosyness.

    Moments – Geneva Marriott Hotel Owner

    Dear Basil, Thank you for taking the time to share your feedback on your recent meal at Moments. We are delighted to read that you liked the food and the staff. The restaurant is located in the "Great Room". It is an open space with the restaurant, bar, reception, lounges and open kitchen. However, if you want to enjoy more peace and quiet you can access the Moments food anywhere from our lounge. We hope to see you soon. Kind regards, Moments Team

  • Ashly L.9 reviews

    October 24, 2022

    10/10

    Really enjoyable … very friendly and attentive service. Quality of food was excellent. Was really surprised it was the new Marriot hotel . Will be back

  • Nicky S.2 reviews

    September 4, 2022

    9.5/10

    Beautiful restaurant, delicious food and great service by Alan - he was really fantastic: kind, welcoming, proud to talk about the restaurant and the menu offering with personal recommendations. We picked the classics off the menu so to make sure we grasped the concept and to incite us to come back and try the sharing dishes, he offered us one of the dishes. And it worked - we will be back! Alan is a great asset to your team - and will ensure your first time customers will come back. A few remarks/suggestions. We found the music just a tad too loud (speaker right above our table). People walking through the restaurant is a bit of a shame - makes you realize you are sitting in the lobby. Possible to create a separation between the two areas? Not a wall, but open book cases or something similar - to create more coziness in the restaurant space.

    Moments – Geneva Marriott Hotel Owner

    Dear Nicky, Thank you for your comment. We are delighted to read that your experience in Moments was pleasant. Alan will be more than happy to read your nice comments. Thank you also for sending us your remarks. It is through guest feedback that we are able to improve upon the dining experience. You mention your disappointment about being seated on the lobby area. Moments Restaurant is located in the heart of the "Greatroom". The Greatroom is a completely open space that includes the lobby, restaurant, bar and several lounges. The aim is to have a completely open space that facilitates interaction. However, you can also enjoy the restaurant's food in the lounges, where you will find a more quiet and peaceful area. We are sorry that you were not completely satisfied with the Greatroom concept. We would be delighted to welcome you back to our restaurant Moments. Kind regards, Moments Team

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