Reviews - Omber (Tivoli Doelen Amsterdam)
Reviews
8.9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
BG N. • 1 review
November 11, 2024
8/10The food was ok but not amazing for the price. The waiter should have been more trained because we asked for a wine recommendation and he said he doesn’t know because he doesn’t drink wine ;) honest but not helpful. The ambiance is not helped but open kitchen and smoke which triggered fire alarm.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear BG NMV, Thank you so much for taking the time to share your feedback with regards to your diner at restaurant Omber. We truly appreciated your feedback with regards to the percieved value for price of our restaurant. We regret to read that you did not have the best experience with the service you recieved. Our sincere apologies for the inconveniences with regards to the fire alarm going off during your dinner. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We hope that you do give us a chance for a future stay so that we can proof that we can do better. Warm regards, Sergio Borrego Gomez, Executive Chef
Lutz A. • 6 reviews
October 23, 2024
9/10Great food. Great value for money. Great waiter, very nice and attentive. Unfortunately the kitchen had too much focus on the non-paying journalist guests for the opening and decided that usual guest have lower priority.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Lutz Aschlke, Thank you so much for your review on the Fork. We are very happy to read that you enjoyed your diner experience and the service of the waiter. We would like to apologize for the situation that there was a press event going on for the promotion of our new menu, inspired by Rembrandt. We hope to welcome you back in the future so we can proof better. With kind regards, Sergio Borrego Gomez, Executive Chef
Marc L. • 2 reviews
October 22, 2024
10/10Really super tasty food, well presented and perfectly cooked. Super service and perfect view close to the window. Amazing evening, I recommend!
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Mr. Leurent, We truly appreciate it for taking the time to share your diner experiences at restaurant Omber. We are delighted to hear that you had a great experience with the presentation of the food, the view from the restaurant, and the service provided by our staff. We would be deeply grateful if you could share your thoughts on Google Reviews. Your reflections help others discover the unique flavors and ambiance of Omber, guiding fellow culinary enthusiasts toward an unforgettable journey. To leave a review on Google: Visit https://shorturl.at/vHfnQ Scroll down to "Write a review" Share your experience. Thank you again for choosing Omber. We look forward to welcoming you back for another memorable dining experience. Warm regards, Sergio Borrego Gomez, Executive Chef
Fanny V. • 2 reviews
October 11, 2024
6.5/10Wonderful atmosphere, but unfortunately the service is very slow, we had to ask more than 3 times for our water and bread with butter. When he finally brought the bread, he forgot the butter and instead of bringing it right away, he went to serve another table first, which took 10 minutes... Empty dishes weren't cleared away, even after we stacked them on top of each other. Maybe the waiter was new, but you would expect a different type of service for that prince range. Speaking of price range, I have been to many restaurants, but never experienced a place where each slice of bread costs 5 euro. Usually you pay 7-9 euro for a basket full of bread, but here we paid 20 Euro for 4 small slices of bread. It's sometimes the small things like this that keep people away. The rest of the menu was fine, we had the catch of the day and the steak Having said that, we would probably come back only for the view, because it's truly beautiful and we hope the restaurant can improve on their offerings.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Fanny Vladimirova, Thank you for taking the time to share your dining experience at Restaurant Omber. We sincerely appreciate your valuable feedback, which plays a crucial role in helping us refine both our offerings and service. Please accept our apologies for the slower-than-expected service and any inefficiency you encountered. We are actively reviewing these concerns, including the pricing of our menu, to ensure that we meet the high standards our guests expect. Rest assured, a senior member of our team will reach out to you directly to discuss the points you have raised in greater detail. We deeply value your insights, as it is only through feedback like yours that we can continue to improve. We hope to have the pleasure of welcoming you again in the future, so that we may demonstrate the improvements firsthand. Sincerely, Sergio Borrego Gomez, Executive Chef
chiara s. • 3 reviews
October 8, 2024
10/10One of the best restaurant in Amsterdam. Best service and food. Happy to enjoy a dinner with you
Javier G. • 1 review
October 6, 2024
10/10Omg the service was top notch! Great food as well. Great view
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Mr. Gonzalez, Thank you so much for taking the time to share your feedback with regards to your diner at restaurant Omber. We are delighted to hear that you had a great experience with our restaurant, the service provided, food & our canal view. It would be our greates pleasure to welcome you back for a future visit. Warm regards, Sergio Borrego Gomez, Executive Chef
Bryan M. • 110 reviews
September 14, 2024
10/10Beautiful spot for a romantic dinner. Very tasty and well presented food, though somewhat small portions for the price. Though the bread was delicious, the cost of the bread service was my one area of complaint. A historic spot well worth a visit, so glad we discovered it thanks to The Fork!
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Mr. Martin Thank you so much for taking the time to share your feedback with regards to your diner at restaurant Omber. We are delighted to hear that you had a great experience with our restaurant and that you enjoyed the food, specifically the bread. We truly feel sorry that we could not meet your expectations with regards to the portion sizes and the cost of the bread service. It would be our greates pleasure to welcome you back for a future visit. Warm regards, Sergio Borrego Gomez, Executive Chef
Jeri M. • 1 review
August 26, 2024
10/10Excellent and lovely staff! They accommodated our request to upgrade our room due to a booking error. The hotel is in a quiet and beautiful area. The food at Omber (hotel restaurant) was superb.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are very pleased to hear that you had a good experience with the rooms in our hotel and that you enjoyed the food in our restaurant, Omber. We would be deeply grateful if you could share your thoughts on Google Reviews. Your reflections help others discover the unique flavors and ambiance of Omber, guiding fellow culinary enthusiasts toward an unforgettable journey. To leave a review on Google: Visit https://shorturl.at/vHfnQ Scroll down to "Write a review" Share your experience. Thank you again for choosing Omber. We look forward to welcoming you back for another memorable dining experience. Warm regards, Sergio Borrego Gomez, Executive Chef
Niall S. • 1 review
July 29, 2024
10/10The view from the window seats is impeccable, watching the canal boats pass by as we had our dinner was gorgeous. The staff, incredible. They were so lovely, informative of the menu, and the history of Amsterdam. We had a great time, the food was lovely, and soe was the place. Would definitely come back again! Shout out to long for all the great recommendations and info on the history of the food
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Mr Smith, We are truly delighted to receive your kind words about your recent dining experience at Omber. It brings us immense joy to know that your visit was met with satisfaction, and your positive feedback is a source of great inspiration for us. We remain dedicated to curating exceptional service and offering exquisite culinary delights. Should you wish to extend your experience to a wider audience, we would be deeply grateful if you could share your thoughts on Google Reviews. Your reflections not only help others discover the unique flavors and ambiance of Omber but also guide fellow culinary enthusiasts toward an unforgettable journey. To leave a review on Google, kindly follow these steps: 1. Visit https://shorturl.at/vHfnQ 2. Scroll down until you see the "Write a review" button. 3. Share your experience with us. Thank you once again for choosing Omber. We eagerly await the pleasure of welcoming you back for yet another memorable dining experience. Regards, Sergio Borrego Executive Chef
Adam T. • 4 reviews
July 4, 2024
9.5/10It made memories come alive. A staple in the Amsterdam Restaurant and Hotel scene makes it a must-do. Next to the channel, fine dining with a touch of Dutch Cuisine makes this for native dutch and tourists a taste sensation.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Guest, Thank you so much for sharing your feedback with us to your recent reservation at Omber restaurant. We are very pleased to hear that you had a good experience with our location and that you have enjoyed and provided you a great taste sensation. We would be honored to welcome you back in the near future. Kindest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Caroline F. • 2 reviews
June 25, 2024
10/10Rose, she looked after us beautifully
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent diner reservation at Omber restaurant. We are very pleased to hear that you a good experience with our colleague Rose. Your kind words about our staff are much appreciated and will definitely be shared with our team. If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kindest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Theresa E. • 4 reviews
June 25, 2024
4.5/10Reservation made a month ahead for a very special evening with another couple we meet annually on our last night in Amsterdam. We asked the night before for the corner table and were assured they would honor the request. We arrived, only one other couple present. Suddenly, a group of 6 was seated where we requested. The server was unable to understand we would like to order our beverages before we gave our dinner requests. 1 hour to receive beverages. Had to ask for the menus. 2 of 4 options for appetizers were “already sold out “ (despite the fact only 2 tables were in the restaurant, leaving the options of “pickles” and “cheese” which we declined. We finally ate but it was understaffed and inefficient; the server had to take all orders, serve everything, clear all plates. Bread fell off the heavy board she carried, she was flustered. This would be fine at a diner, it is not okay at a restaurant in a 5 star hotel. They apologized but it was a truly an unfortunate experience
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Guest, Thank you so much for sharing your feedback with us. Our sincere apologies for the inconveniences with regards to the items out of stock and the service provided during the diner. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments We truly do hope that we may welcome you back in the near future so that we can provide you with the service you may expect from us. Kindest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Josh S. • 5 reviews
April 2, 2024
10/10The food and service were incredible. The fish was cooked perfectly and the staff were friendly and helpful. Highly recommended.
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent reservation with us at Omber restaurant. We are very pleased to hear that you had a good experience with the fish served and the service provided by our staff. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kindest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Nora v. • 1 review
March 13, 2024
10/10Thank you for the amazing dinner for me and my mom!! 🥰🫶🏼 Love, Nora
Omber (Tivoli Doelen Amsterdam) • Owner
Dear Nora, Thank you so much for your review on the Fork. We are realh happy to read thay your enjoyed your diner and time together with your mom. We hope to welcome you back soon. With kind regards, Sergio Borrego Gomez, Executive Chef
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