Reviews - Osteria Cancello dei Macci
Reviews
9.5of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Ren M. • 2 reviews
August 11, 2025
10/10
I have enjoyed my toscana dinner due to special hospitality, delicious dishes and romantic atmosphere.
tina g. • 1 review
August 5, 2025
8/10A little warm in the restaurant but as we are finding in Florence- warm welcomes and good food
Isabella T. • 1 review
July 22, 2025
10/10
+2One of my favorite restaurants in Florence. Amazing food, ambience, and service. I always get a hugo spritz when I’m here, they make them so good. Can’t go wrong with anything you order. I love the Pappardelle with the boar sauce and the truffle pasta. Also, the Florentine steak is so good, one of my favorite things to get here. Amazing place!!
Xuechen S. • 25 reviews
May 29, 2025
10/10The experience was extraordinary, the food was delicious, the service was great, nothing to add on !
Aileen C. • 1 review
July 23, 2025
10/10The food and service was superb, The staff had all of the diners sing happy birthday to me, lovely touch🥳
diana l. • 1 review
July 21, 2025
10/10Great food and service! Went beyond my expectations. The beef was seriously worth it! It’s tender and very flavourful.
Meghan R. • 1 review
July 18, 2025
10/10
Adorable set up and friendly staff. Food is outstanding and perfect for solo travelers as they have some 375mls on the menu if you want more than a glass but less than a whole bottle. Ambiance is calm and inviting! Exactly what I was looking for. Outstanding cacio e pepe along with a lovely bruschetta for appetizer. Would recommend to small groups, couples, and solos alike!
Kathy L. • 1 review
July 14, 2025
10/10Nice experience，and "Chao hao chi！"
Kim K. • 3 reviews
July 12, 2025
8.5/10Nice restaurant, tastefully decorated, back room air conditioned. Service was generally good but one course came very late for one of 4 guests when all others were finished with their meals. The food was good, well presented, but nothing of outstanding note. We had salads, pasta, liver starter & charred octopus.
Binbin L. • 1 review
July 6, 2025
10/10
The most friendly staff, most lovely T-bones!
Marie Adele T. • 22 reviews
April 27, 2025
10/10Amazing and the service is excellent!
Nicki H. • 2 reviews
June 30, 2025
9/10The staff were absolutely fantastic, could not have been more helpful or friendly, we loved it.
Amy T. • 4 reviews
June 21, 2025
10/10
Best food ever. Great service, especially from Lori. She’s a great host. We had the amazing T-Bone steak. Also great wines
Paul C. • 4 reviews
June 28, 2025
10/10
Everything was superb...super cool vibe and truly outstanding food. Perfect
Ezra S. • 3 reviews
June 26, 2025
9/10Amazing service and delicious food. Well worth a visit!
Stefanie L. • 4 reviews
June 23, 2025
10/10Wow. This was an unexpected treasure! The inside vibe of the restaurant is so charming and the staff extremely welcoming. They made the best recommendations. And the food was equally amazing. We had to order Florentine steak and they even brought it to our table and weighed it before grilling it. HIGHLY recommend if you are in Florence. Make a reservation!
Catherine W. • 1 review
June 23, 2025
10/10
Delicious food and fantastic service
Colette L. • 1 review
June 22, 2025
10/10
Amazing restaurant the ambience of old Florence was amazing service was perfect and information about the food and steak was second to none. The food was amazing, steak was cooked perfectly. Would love to return x
Natalia R. • 1 review
June 22, 2025
10/10Amazing from beginning to end. The food, the venue, the wine, the service— all impeccable in a family-type setting. Laurie was a cheerful and friendly, multilingual waitress with the best recommendations. Do not miss this place.
Kristin P. • 7 reviews
June 14, 2025
10/10The staff and our server were very friendly. The food was fresh and well seasoned. We had to send our steaks back to be cooked more as they were too rare but they were very tasty.
Linda T. • 1 review
June 13, 2025
10/10Great food, lovely wine, the waitress we had was not only attentive but hilariously funny as well, the price was reasonable, what a great night we had. Keep up the good work
Madeline W. • 3 reviews
June 8, 2025
10/10Food, service and atmosphere were all incredible. Great meal shared with friends.
Yolana J. • 1 review
June 8, 2025
10/10
Lori is an amazing waitress, she can speaks any language and make you feel very welcome.
Terry D. • 1 review
May 20, 2025
2.5/10Poor service. Ordered a pre dinner negroni that took 30 minutes to arrive. Ended up drinking it with the meal and never offered anything more. The food quality was average at best, and the prices are high. The highly rated reviews of this place are clearly false. A tourist trap.
Osteria Cancello dei Macci • Owner
Hello dear Darby Than you for having dinner by our restaurant First of all your reservations was in 8:00 pm and you came 30 minutes late, and we did our best and found table for you. But that is not all! On the moment that you sat in your table you wanted to order immediately the drinks and the food where there was other tables waiting. Your Negroni took just 6 minutes to be ready and this I can declare because everything is documented in our system. I don't know what do you mean with 'never offered anything more' but we we brought you what you ordered and in the meat we offered a free limoncello to you There is a lot of people who apprise our quality of food that we work hard every day, so I will not consider your opinion! The reviews are REAL as we are, not false as you are. Is better you stop doing the tourist around Thank you!
Steve S. • 1 review
May 23, 2025
10/10This place was amazing. Food, staff, ambience all 5 star. Lory, our waitress was star of the show. She made wonderful recommendations and her passion for service was remarkable. Thanks to entire staff for an incredible dining experience.
william T. • 2 reviews
May 22, 2025
10/10
+1Went here for dinner with my mum, step dad and girlfriend before my cousins wedding. The service was second to none, explained what they would recommend and what is a fan favourite when caught between 2 options. They were very fun and had a good laugh with us. The food was amazing, the flavours in the pasta and meats were popping and the steak was incredible. I would come back here next time I visit Florence.
Alan S. • 1 review
May 19, 2025
10/10The food was superb and the service was first class
Sharon D. • 2 reviews
May 17, 2025
8.5/10Friendly staff, lovely food.
Peter J. • 2 reviews
May 18, 2025
10/10Delightful restaurant with classic Tuscan food and friendly service.
Oliver G. • 1 review
May 17, 2025
4.5/10The food we received did not match the images on the business’s website. The liver on toast was inedible and the pasta ragu was just flavourless mince meet in a ‘sauce’ and the incorrect pasta was accompanied with the dish, would not recommend!
Brian B. • 1 review
May 5, 2025
10/10Highlight of our trip and the best thing we ate! I cannot save enough good things about our experience at Osteria Cancello dei Macci. Making a reservation was easy, and the location and ambience were the perfect combination of romantic and cozy. While comparing other steakhouses, I was pleasantly surprised with the prices for the incrediblw
Richard S. • 1 review
May 10, 2025
10/10Delicious food and fun, friendly and helpful service!
Michael M. • 9 reviews
May 5, 2025
10/10Outstanding service and the food was excellent as well! you must visit this restaurant while in Florence!!
Marley D. • 1 review
April 27, 2025
9.5/10
Food was spectacular, waiter was charismatic and ensured we were going to like the meals before we ordered. And the view of the kitchen and character features of the interior is just an added bonus.
Helen G. • 1 review
April 28, 2025
10/10This restaurant is quite hidden away from the main tourist areas and feels very authentic- the welcome is so friendly and the staff were friendly and helpful throughout. The food was delicious- I had the salmon starter and chicken main course and both were delicious- we were a party of 4 and everyone was very happy with their food. Would highly recommend a visit here!!
Sharyn W. • 8 reviews
April 12, 2025
9.5/10
Great welcome. Gorgeous food. Lovely waiting staff although they were a little pre occupied at times. We had a lovely evening and it’s the first place I’ve ever been hugged by the waitress!
Astrid B. • 2 reviews
March 28, 2025
10/10The waiters were so friendly and supernice!
Etienne B. • 4 reviews
April 5, 2025
10/10Super cozy place, great service and great food!
Pip G. • 1 review
March 29, 2025
10/10
What a wonderful place to eat in Florence. The staff were so welcoming and friendly as was the whole ambiance of the restaurant. Food was very good indeed , very high quality and all home cooked including the deserts. This lovely restaurant will not disappoint .
Osteria Cancello dei Macci • Owner
Thank you very much Pip, we appreciate it!
Giovanna I. • 1 review
March 27, 2025
10/10Delicious food, attentive service & wonderful atmosphere. Will definitely return!
Osteria Cancello dei Macci • Owner
Giovanna grazie mille
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