Reviews - Osteria Pepò
Osteria Pepò
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Reviews
Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Fernanda M. • 1 review
September 18, 2024
10/10One of the best meals we’ve ever had! Booking dinner second night in a row.
Rosemary W. • 7 reviews
September 17, 2024
9.5/10Great Tuscan food. Absolutely huge portions. Nice service
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Yasmin K. • 2 reviews
September 11, 2024
10/10We visited Firenze for 3 days and wanted to make sure every meal was good. Armando and Maggie were attentive and kind. They gave us a Prosecco while we waited for our table. Portions are generous. Ordered the tagliolini con tartufi. Was magnifico. Also the is osso buco perfectly cooked. Highly recommend. Excellent value also.
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Osteria Pepò • Owner
Thank you so much for your review! We’re glad to hear you enjoyed our food and the service provided by our staff. It’s always a pleasure to offer our guests a special experience, and we’re thrilled that you found the dishes and portions to your liking. We hope to see you again soon!
jane g. • 1 review
September 8, 2024
4/10Owner not friendly!
Osteria Pepò • Owner
I’m sorry I wasn’t present on the day the issue occurred, as I had a family commitment. Unfortunately, the waitress that welcomed you had difficulty managing the situation becuase she was unable to clearly explain in English that the requested tables were already reserved. This led to a misunderstanding, for which I deeply apologize. However, I am glad that you appreciated our food and service, as shown by your compliments to those who served you and the tip you left. I am saddened to hear that the overall experience did not meet your expectations due to this communication error. I assure you that we will do our utmost to improve and prevent similar issues in the future. I personally apologize for the inconvenience, and the young woman who handled the situation sends her sincere apologies, hoping to offer you a better experience on your next visit. Your review is valuable to us and helps us continuously improve. I hope you will give us the opportunity to demonstrate our commitment to high-quality service.
shiyu y. • 4 reviews
August 21, 2024
10/10wonderful! the best in florence
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Osteria Pepò • Owner
Thank you so much for your enthusiasm! We're thrilled that you consider us the best in Florence. We hope to see you again soon for another great experience!
Lily L. • 52 reviews
July 31, 2024
10/10This is one of my favorite places. Greta food and service.
Osteria Pepò • Owner
Thank you so much for your comment! We’re glad to hear that our food and service are among your favorites. We look forward to seeing you soon!
Alex K. • 1 review
July 8, 2024
10/10Great service and great food
Osteria Pepò • Owner
Thank you so much for your positive review! We're delighted that you enjoyed our great service and food. We look forward to welcoming you back soon!
Mary A. • 2 reviews
June 17, 2024
10/10They have the best lasagne in Florence!
Osteria Pepò • Owner
Thank you so much for your enthusiasm! We're glad you enjoyed our lasagna. We hope to welcome you back soon to our restaurant. Come visit us again!
Erica W. • 1 review
June 14, 2024
10/10Lovely spot and delicious food. In a jet lagged stupor I arrived two hours before my set reservation and they kindly accommodated me. The portions were quite large. The side of spinacci saltati was exceptional.
Osteria Pepò • Owner
Thank you so much for your positive feedback! We're glad you enjoyed our spot and delicious food. It was a pleasure accommodating you before your reservation time. We hope to see you again soon!
Brian S. • 2 reviews
June 2, 2024
10/10Found this restaurant on the off chance but were really pleased. Small local restaurant with excellent service and food. Enjoyed it so much we went back the next night.
Al P. • 2 reviews
June 4, 2024
10/10Excellent food and service!!!!!
Osteria Pepò • Owner
Thank you so much for your enthusiastic review! We're thrilled to hear that you enjoyed our food and service. We look forward to welcoming you back soon! Come visit us again!
Aileen B. • 1 review
May 25, 2024
8/10The food was excellent. Service was disappointing. They forgot our primary dishes and gave us our second dishes first. They promised to bring our the pastas immediately but didn’t. We finished our second dishes and still no pastas. They never checked in or seemed to care about the mistake. We had to ask again for the pastas that eventually came out but they didn’t say anything to us acknowledging their mistake. It was unfortunate given the food was very good.
Osteria Pepò • Owner
We're glad you enjoyed the food, and we want to emphasize that we always strive to provide both an exceptional culinary experience and impeccable service. We're sorry if you felt differently. We appreciate your understanding and hope to welcome you back soon to demonstrate our commitment. Thank you.
Dana G. • 1 review
March 24, 2024
9.5/10Great food! The house wine was wonderful! Wait staff was helpful and made several recommendations which we followed. Great prices. We will be back!
Osteria Pepò • Owner
Thank you so much for your fantastic review! We are really happy that you found our food delicious and that you loved the house wine. We are committed to offering our customers dishes prepared with fresh and high-quality ingredients, and we are glad that you enjoyed our menu. We are glad that our wait staff was helpful and that you liked their recommendations. Reasonable prices are also an important aspect for us, we want everyone to be able to enjoy our cuisine without breaking the bank. Thank you for choosing us and for leaving such a positive review! We look forward to seeing you again soon!
Joseph Z. • 4 reviews
March 11, 2024
9/10The only slight negative to Pepo is that there was some confusion as when the primi piatti and secondo dishes should arrive at the table. Might have been some miscommunication on my part. Other than that, food, service, and ambience was wonderful. I definitely enjoyed and would recommend Osteria Pepo.
Osteria Pepò • Owner
Thank you so much for your review! We are really happy that you enjoyed the food, service and ambience at Osteria Pepó. We are committed to offering our customers an impeccable culinary experience, and we are sorry that there was some confusion regarding the arrival of the primi and secondi dishes. We will take your feedback into consideration to improve communication with our staff and ensure that the dishes are served in the correct order. We are glad that you still enjoyed your experience with us and that you would recommend us to others. We hope to see you again soon for an even more enjoyable culinary experience.
Marcella A. • 1 review
November 16, 2023
10/10This restaurant was an absolute find. Filled with locals, amazing service and the wine selection was a wonderful as the food! We felt completely a home eating local comfort food. Definitely a favorite.
Christine A. • 3 reviews
October 25, 2023
9.5/10Excellent food at a reasonable price. Good portion size. Service slightly slow because they were busy.
Viktoria L. • 1 review
July 24, 2023
10/10This is absolutely Florence's best restaurant. During my study years, this restaurant was like a second home. Finally after 13 years of waiting I got to come back to this gem. Still as nice and magical food. The staff are phenomenal and make you feel at home. Everything is absolutely delicious, especially their osso buco and lasagna. We were back several evenings during our few days in Florence during our vacation. This is a place you don't want to miss. Love Osteria Pepo!!
Nancy L. • 1 review
September 27, 2023
9/10Fantastic gem near the Duomo. Great prices on wine, the spaghetti and clams was excellent!!
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Larry R. • 3 reviews
September 26, 2023
7.5/10Quite local joint with quality good and great service. Would definitely eat here again. The fried polenta with mushrooms was ????
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Ellen V. • 1 review
September 18, 2023
10/10Wonderful food, lovely service and the atmosphere of home— it’s all charm and delicious food. We loved it. Try the beef stew—it’s amazing.
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Linda M. • 1 review
September 9, 2023
10/10We absolutely loved Osteria Pepo!!! the location is great as it’s close to the major sites in Florence, but Tucktaway, in a quiet, little street, and therefore a wonderful ambience of peace and serenity. The food was terrific and the service was wonderful. I can’t recommend it enough.
James V. • 1 review
September 14, 2023
10/10The food was excellent and the service was outstanding we where very happy.
Anne S. • 1 review
September 12, 2023
10/10The service was absolutely excellent! And the food was delicious. Quaint, clean, classy, yet casual. Loved our meal there!
Nathalie V. • 1 review
August 11, 2023
9/10The manager who speak many languages I forgot is name was awesome
James B. • 1 review
July 21, 2023
10/10This restaurant was a great find! The food was delicious and the staff was amazing. From the moment we arrived, we felt welcomed. We ordered the Florentine Steak for the table. It was perfectly cooked and absolutely delicious! I would highly recommend this restaurant to anyone visiting Florence, just make sure to make a reservation because everyone loves this place. We will definitely eat here again the next time we're in town.
Lily L. • 52 reviews
July 28, 2023
10/10As always, excellent service and food!!!
Pam W. • 2 reviews
July 10, 2023
9/10The food and service was amazing. We got the lasagna and roasted potatoes, which were outstanding. The only drawback was there was no air-conditioning in the restaurant and extremely hot, so we had to forgo our dessert. The bathroom was big, clean, and had paper towels.
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Betina D. • 16 reviews
July 5, 2023
10/10This restaurant was recommended by my hotel concierge and we thoroughly enjoyed the whole experience. The steak was cooked to perfection and the chocolate soufflé was out of this world. 10/10.
Moran R. • 3 reviews
June 27, 2023
6/10Food was great however the service was horrible . Will not return there base on the service .
carol S. • 1 review
June 12, 2023
10/10Delicious! Must have the chocolate soufflé
Mel H. • 1 review
June 12, 2023
10/10I am traveling around Europe, and my friends told me about this place! Loved it, and it was simple, but quite wonderful ????
Mary T. • 1 review
June 9, 2023
10/10Charming and easy going with good Italian fare in the heart of busy beautiful Florence Prices are very fair and there is a nicely curated wine list. Only restaurant that we ate at twice and that says it all!
Ruth B. • 1 review
June 4, 2023
5/10Carbonara was very salty, ravioli was thin and hard, florentine steak tasty/tender but could have done with more of a char on exterior
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Cole A. • 2 reviews
May 14, 2023
10/10Lasagna was great - steak was top notch. The surprising star of the show was the roasted potatoes. So much flavour and perfectly cooked. House wine was very inexpensive and satisfactory. Get a reso as they were turning many people away at the door.
Steve B. • 1 review
May 5, 2023
8/10Generally really lovely food, great atmosphere and good service. Only negative was the desserts (we had a Tiramisu and a panna cotta) were pretty uninspired and not particularly well executed.
Robert S. • 2 reviews
May 3, 2023
7.5/10Food with pregnant partner. They were lacking a alcohol-free beverage. Food was good; tiramisu worldclass.
Martin N. • 1 review
April 25, 2023
10/10Really nice small and friendly restaurant and above all great food. Authentic Tuscan dishes, attentive and welcoming staff, great wine at reasonable prices. What is not to like !
Keith S. • 2 reviews
April 21, 2023
10/10A gem of a restaurant. Food was excellent, service exemplary and atmosphere friendly and buzzing.
Tripadvisor reviews
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