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Reviews - Osteria Pepò

Reviews

9.1/10

Excellent
496 reviews
Ambience
9.0
Food
9.1
Service
9.2
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

All reviews

  • mitchell p.2 months ago

    6.0

    Mediocre all the way around. Far better restaurants in Florence at similar price points (Parione, Pitti Cantina, Cinto, etc.). Only saving grace - wine prices are very reasonable. Polenta app was not good. Eggplant app was decent, but not memorable. Entrees were fine, but nothing stood out. Dessert was average. Services was poor.

  • Paul S.4 months ago

    10

    Great food, unpretentious atmosphere and a good value.

    Osteria Pepò

    Thank you Paul!

  • Emma D.4 months ago

    10

    What a gorgeous restaurant. Recommended by my daughter and it did not disappoint!! Thankyou - superb food.

    Osteria Pepò

    Thank you so much Emma!

  • Jamon C.
    Jamon C.5 months ago

    10

    Very very good food and friendly staff

    Osteria Pepò

    Thank you Jamon!

  • Stephanie Y.7 months ago

    7.5

    Food was pretty good.

    Osteria Pepò

    Thank you Stephanie!

  • Kayla H.7 months ago

    10

    Best food we had in Florence! Enjoyed it so much that we went back the next night.

    Osteria Pepò

    Thank you Kayla!

  • Raphael D.8 months ago

    10

    Best pasta with mushrooms ever

    Osteria Pepò

    Thank you Raphael!

  • Hassard H.
    Hassard H.8 months ago

    9.5

    We had a lovely dinner, the food was delicious. Good service and atmosphere

    Osteria Pepò

    Thank you so much for your feedback!

  • Carolina D.9 months ago

    10

    Great food great service

    Osteria Pepò

    Thank you Carolina!

  • Lisa C.10 months ago

    10

    Very quaint. Lovely atmosphere with excellent service. Food was delicious. We had the Caico de Pepe and spinach ravioli. Lemon gelato was so refreshing and light. Highly recommend.

    Osteria Pepò

    Thank you Lisa!

  • Letizia B.11 months ago

    8.5

    Very nice restaurant! Food was good and quick:) Nice atmosphere, cute place! Very helpful when we were with less than what we reserved for, moved some tables. Good prices aswell! Would definitely recommend!

    Osteria Pepò

    Thank you Letizia!

  • Florian S.11 months ago

    10

    Great atmosphere with attentive/ kind service. Great wine recommendations with the steak. I will definitely be coming back 😛

    Osteria Pepò

    Thank you Florian!

  • Filipe M.11 months ago

    10

    Great food, Great wine, Great service

    Osteria Pepò

    Thank you so much Felipe!

  • Bill F.1 year ago

    10

    Pepo never fails to deliver. Outstanding food, terrific service, excellent value, delightful setting, great variety … simply awesome.

    Osteria Pepò

    Thanks for your amazing review Bill!

  • Richard S.1 year ago

    9.5

    Asteria Pepo was recommended by friends who regularly come to Florence. They were right to recommended it. Excellent food and a lovely ambience but you need to book in advance to guarantee a table.

    Osteria Pepò

    Thank you Richard for your review!

  • Lisa C.1 year ago

    10

    This is a wonderful neighborhood establishment with great ambience. White table linens & candlelight on each table. The service & food were among the very best we’ve had in Florence. Would definitely recommend and will return during our next trip.

    Osteria Pepò

    Thank you so much Lisa! See you next time!

  • Tammy T.1 year ago

    10

    Great food and great staff Value for money👍🏻

    Osteria Pepò

    Thank you Tammy

  • FRANCISCO G.
    FRANCISCO G.1 year ago

    9.0

    outstanding service food and quality are excellent 👌

    Osteria Pepò

    Thank you so much Francisco!

  • Raquel F.1 year ago

    10

    Went twice while on our trip here in Florence. Might sneak in a third time before we leave — it’s that amazing! The servers are fantastic and the restaurant has a wonderful laid back ambiance, unlike the many places in the city that seem a bit overcrowded and try to get you in and out as quickly as possible. Food is beyond phenomenal: the polenta, bolognese, veal steak, soups, chicken, insalatas, desserts, antipasti… you name it, it’s all so so good.

    Osteria Pepò

    Thanks for this review! We are happy to be able to give a positive experience to our customers.

  • Fernanda M.1 year ago

    10

    One of the best meals we’ve ever had! Booking dinner second night in a row.

    Osteria Pepò

    Wow, thank you! We're thrilled to hear that you had one of the best meals of your life! We look forward to your second visit!

  • Rosemary W.
    Rosemary W.1 year ago

    9.5

    Great Tuscan food. Absolutely huge portions. Nice service

    Osteria Pepò

    Thank you so much for your feedback! We're glad you enjoyed our Tuscan food and the generous portions. We hope to see you again soon!

  • Yasmin K.1 year ago

    10

    We visited Firenze for 3 days and wanted to make sure every meal was good. Armando and Maggie were attentive and kind. They gave us a Prosecco while we waited for our table. Portions are generous. Ordered the tagliolini con tartufi. Was magnifico. Also the is osso buco perfectly cooked. Highly recommend. Excellent value also.

    Osteria Pepò

    Thank you so much for your review! We’re glad to hear you enjoyed our food and the service provided by our staff. It’s always a pleasure to offer our guests a special experience, and we’re thrilled that you found the dishes and portions to your liking. We hope to see you again soon!

  • jane g.
    jane g.1 year ago

    4.0

    Owner not friendly!

    Osteria Pepò

    I’m sorry I wasn’t present on the day the issue occurred, as I had a family commitment. Unfortunately, the waitress that welcomed you had difficulty managing the situation becuase she was unable to clearly explain in English that the requested tables were already reserved. This led to a misunderstanding, for which I deeply apologize. However, I am glad that you appreciated our food and service, as shown by your compliments to those who served you and the tip you left. I am saddened to hear that the overall experience did not meet your expectations due to this communication error. I assure you that we will do our utmost to improve and prevent similar issues in the future. I personally apologize for the inconvenience, and the young woman who handled the situation sends her sincere apologies, hoping to offer you a better experience on your next visit. Your review is valuable to us and helps us continuously improve. I hope you will give us the opportunity to demonstrate our commitment to high-quality service.

  • shiyu y.
    shiyu y.1 year ago

    10

    wonderful! the best in florence

    Osteria Pepò

    Thank you so much for your enthusiasm! We're thrilled that you consider us the best in Florence. We hope to see you again soon for another great experience!

  • Lily L.
    Lily L.1 year ago

    10

    This is one of my favorite places. Greta food and service.

    Osteria Pepò

    Thank you so much for your comment! We’re glad to hear that our food and service are among your favorites. We look forward to seeing you soon!

  • Alex K.1 year ago

    10

    Great service and great food

    Osteria Pepò

    Thank you so much for your positive review! We're delighted that you enjoyed our great service and food. We look forward to welcoming you back soon!

  • Mary A.1 year ago

    10

    They have the best lasagne in Florence!

    Osteria Pepò

    Thank you so much for your enthusiasm! We're glad you enjoyed our lasagna. We hope to welcome you back soon to our restaurant. Come visit us again!

  • Erica W.1 year ago

    10

    Lovely spot and delicious food. In a jet lagged stupor I arrived two hours before my set reservation and they kindly accommodated me. The portions were quite large. The side of spinacci saltati was exceptional.

    Osteria Pepò

    Thank you so much for your positive feedback! We're glad you enjoyed our spot and delicious food. It was a pleasure accommodating you before your reservation time. We hope to see you again soon!

  • Brian S.1 year ago

    10

    Found this restaurant on the off chance but were really pleased. Small local restaurant with excellent service and food. Enjoyed it so much we went back the next night.

  • Al P.1 year ago

    10

    Excellent food and service!!!!!

    Osteria Pepò

    Thank you so much for your enthusiastic review! We're thrilled to hear that you enjoyed our food and service. We look forward to welcoming you back soon! Come visit us again!

  • Aileen B.1 year ago

    8.0

    The food was excellent. Service was disappointing. They forgot our primary dishes and gave us our second dishes first. They promised to bring our the pastas immediately but didn’t. We finished our second dishes and still no pastas. They never checked in or seemed to care about the mistake. We had to ask again for the pastas that eventually came out but they didn’t say anything to us acknowledging their mistake. It was unfortunate given the food was very good.

    Osteria Pepò

    We're glad you enjoyed the food, and we want to emphasize that we always strive to provide both an exceptional culinary experience and impeccable service. We're sorry if you felt differently. We appreciate your understanding and hope to welcome you back soon to demonstrate our commitment. Thank you.

  • Dana G.2 years ago

    9.5

    Great food! The house wine was wonderful! Wait staff was helpful and made several recommendations which we followed. Great prices. We will be back!

    Osteria Pepò

    Thank you so much for your fantastic review! We are really happy that you found our food delicious and that you loved the house wine. We are committed to offering our customers dishes prepared with fresh and high-quality ingredients, and we are glad that you enjoyed our menu. We are glad that our wait staff was helpful and that you liked their recommendations. Reasonable prices are also an important aspect for us, we want everyone to be able to enjoy our cuisine without breaking the bank. Thank you for choosing us and for leaving such a positive review! We look forward to seeing you again soon!

  • Joseph Z.2 years ago

    9.0

    The only slight negative to Pepo is that there was some confusion as when the primi piatti and secondo dishes should arrive at the table. Might have been some miscommunication on my part. Other than that, food, service, and ambience was wonderful. I definitely enjoyed and would recommend Osteria Pepo.

    Osteria Pepò

    Thank you so much for your review! We are really happy that you enjoyed the food, service and ambience at Osteria Pepó. We are committed to offering our customers an impeccable culinary experience, and we are sorry that there was some confusion regarding the arrival of the primi and secondi dishes. We will take your feedback into consideration to improve communication with our staff and ensure that the dishes are served in the correct order. We are glad that you still enjoyed your experience with us and that you would recommend us to others. We hope to see you again soon for an even more enjoyable culinary experience.

  • Marcella A.2 years ago

    10

    This restaurant was an absolute find. Filled with locals, amazing service and the wine selection was a wonderful as the food! We felt completely a home eating local comfort food. Definitely a favorite.

  • Christine A.2 years ago

    9.5

    Excellent food at a reasonable price. Good portion size. Service slightly slow because they were busy.

  • Viktoria L.2 years ago

    10

    This is absolutely Florence's best restaurant. During my study years, this restaurant was like a second home. Finally after 13 years of waiting I got to come back to this gem. Still as nice and magical food. The staff are phenomenal and make you feel at home. Everything is absolutely delicious, especially their osso buco and lasagna. We were back several evenings during our few days in Florence during our vacation. This is a place you don't want to miss. Love Osteria Pepo!!

  • Nancy L.2 years ago

    9.0

    Fantastic gem near the Duomo. Great prices on wine, the spaghetti and clams was excellent!!

  • Larry R.2 years ago

    7.5

    Quite local joint with quality good and great service. Would definitely eat here again. The fried polenta with mushrooms was ????

  • Ellen V.2 years ago

    10

    Wonderful food, lovely service and the atmosphere of home— it’s all charm and delicious food. We loved it. Try the beef stew—it’s amazing.

  • Linda M.2 years ago

    10

    We absolutely loved Osteria Pepo!!! the location is great as it’s close to the major sites in Florence, but Tucktaway, in a quiet, little street, and therefore a wonderful ambience of peace and serenity. The food was terrific and the service was wonderful. I can’t recommend it enough.

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