Reviews - Osteriva
Reviews
9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Chloe W. • 1 review
November 2, 2024
9/10We were a little late for our reservation due to travel delays, but the kitchen had a few minutes left open and they graciously let us stay. Delicious food, we had the shrimp and citrus risotto and basil spaghetti.
Osteriva • Owner
Thank you for your kind words! We're so glad we could accommodate you despite the delay. It's wonderful to hear you enjoyed the shrimp and citrus risotto as well as the basil spaghetti. We hope to welcome you back soon for another delicious meal!
Anca T. • 29 reviews
August 8, 2024
7/10A pretty restaurant that sufferers from lack of staff. We waited for 10 min to be seated (there was no hostess, and one of the waiter had to greet us; he was sweet but could not find our reservation). It took 30 min to get our order in; finally the first course arrived an hour after we got seated. The bread service came the same time with the first course. The olive oil bottle was empty. Just a few little details that could have turned things around after a rough start. The food was good, nothing extraordinary. The staff was in such a rush to serve everyone that nobody explained to us the dishes nor did anyone came by the table to refill our glasses or ask if we need anything else. We didn’t order dessert or more drinks for fear of waiting another half an hour or so.
Osteriva • Owner
Thank you for taking the time to share your feedback. We sincerely apologize for the delays and the service issues you experienced during your visit. It's clear that we fell short in providing the smooth and attentive experience we aim for, and we're grateful for your understanding. We'll be addressing the staffing and communication gaps you mentioned to ensure better efficiency and care for our guests in the future. We're glad you enjoyed the food, and we hope you'll consider giving us another chance to provide a more seamless and enjoyable experience next time.
Miguel H. • 3 reviews
July 20, 2024
9/10Super nice staff, great atmosphere.
Osteriva • Owner
Thank you so much for your kind words! We're thrilled to hear you enjoyed the atmosphere and had a positive experience with our staff. We look forward to welcoming you back soon!
Elodie B. • 3 reviews
May 17, 2024
10/10Super restaurant
Osteriva • Owner
Many thanks for your amazing 10-star rating! We hope to see you again soon at Osteriva!
Stefano C. • 2 reviews
March 30, 2024
10/10We loved every second of this classy experience. The food and wine pairing wad excellend and we particularly enjoyed talking to the sommelière.
Osteriva • Owner
Thank you for your wonderful feedback! We're delighted you enjoyed the food and wine pairing and had a great experience. It’s always a pleasure to create memorable moments for our guests. We hope to welcome you back for another exceptional visit soon!
Malcolm W. • 1 review
January 9, 2024
10/10We had booked dinner for 9pm due to a late flight. The staff were fabulous and so helpful. The food was delicious especially the langoustine. I would recommend
Zoya K. • 3 reviews
December 25, 2023
10/10We had a party of 8 . When we arrived we were seated on time. Salmon and vegetables dish and veal liver were excellent! The service was superb! Highly recommended restaurant!
Tim M. • 8 reviews
December 23, 2023
10/10Was staying at the hotel and this was a good choice for our arrival night. Staff was great and the food was delicious. Excellent meal!
Robin V. • 1 review
September 30, 2023
8/10Very good restaurant located in the Hyatt Centric Hotel.
James O. • 1 review
September 25, 2023
3.5/10First thing we were seated in corner Waiter took order and never saw again Ask for ice for wine waiter never gave us any My wife’s wine glass was empty for over hour Waiter never came back My wife ordered beef with arugula beef was like shoe leather Very disappointed after seeing such great reviews on line
Bart D. • 3 reviews
August 14, 2023
10/10Cozy restaurant and food was delicious. Restaurant is situated in the Hyatt hotel. Even got 20% discount on the food thanks to booking via TheFork. Personnel was very friendly.
Tayo A. • 4 reviews
July 19, 2023
10/10Went for an evening meal, ambiance was lovely , service was prompt and friendly, food quality was amazing, everything tasted fantastic, we had four different main courses and everyone loved theirs . The Bavarian cake dessert was one of the best I’ve had in a long time… really great restaurant find in Murano. Will definitely eat here again !
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