Reviews - Piano Terra
Reviews
8.4of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Evaane C. • 1 review
February 20, 2026
4/10
We arrived at 1835 for our 1830 booking and there were no other diners that we could see. We ordered three meals: mixed seafood grill, salmon and chicken. The first two meals arrived after 20mins, well presented, but was advised by the waitress that the chicken would be another 5-10mins. When the chicken dish arrived, we were shocked. The meal looked terrible and unappetising. The chicken looked as though it had been sliced into small bite size pieces, broiled and placed into a lemon sauce. The diner had 1-2 pieces of the meal and was not able to continue. We provided feedback on the meal to the waitress but were still charged for the meal.
Agnes D. • 17 reviews
February 12, 2026
10/10
Food was honestly nothing short of amazing. The carbonara was a perfect balance of eggy and savory. The fish was practically melting in my mouth
Kylene Faye Moreno A. • 6 reviews
September 21, 2025
6.5/10The place itself it was nice, the ambience a little bit chaotic, as for the food, i found the carbonara a little bit salty with a lot of pepper, overall it was okay.
Gérard Alain T. • 27 reviews
September 11, 2025
9.5/10Orignal, well-prepared food. Great variations on classical Italian dishes. Professional and attentive staff.
Elaine D. • 12 reviews
May 13, 2025
8.5/10Very charming and attentive service food was reasonably priced house (red)wine excellent
Louise B. • 2 reviews
March 7, 2025
8.5/10Food was good and the service was excellent. Local vine and local ingridiences made the experience really nice. For clarity: Restaurant is in a hotel.
Justin S. • 24 reviews
March 2, 2025
7/10Friendly staff. Average food unfortunately.
Henrik Guastella L. • 2 reviews
January 16, 2025
9.5/10Splendid and delicious food
Albert L. • 58 reviews
July 9, 2023
5/10Would avoid if possible. Lasagne was cut up like for a small child, carbonara was cold (but okay taste wise) and pizza was a disgrace to Italy, prebaked with what tasted like storebought tomatosauce and cheap "mozzarella" and with, for some reason, TRIMMED EGDES? Like it was trimmed to fit the plate or some other dumb reason, but I don't know. The waiter seemed confused and didn't really show any skill in the craft of service. When, after the meal was over, he asked us if the food was good and I answered with "not quite", he just answered with, "oh okay good" with an honest smile, like he was content with that. Paying was a chore as well. We didn't get the 20% discount and he didn't seem to understand what we were talking about. I wanted to pay by card and he took it and ran of with it to the hotel reception, came back with the card machine without my card, then went back and got it for me and then when there was some hiccup and the machine declined my card, he said that we were done and have a nice day. I said it didn't go through and that I wanted to try again and he insisted that it did go through and wished us a nice day. So we started to leave. 5-10 meters down the road, he came out and yelled that we had to return as the card was, lo and behold, declined. I went back and said that I had pointed it out to him, which confused him even more. The receptionist toke over, apologised for the waiter and let me pay without any problem. But all in all, I did not feel safe paying with card here. As I said in the beginning, avoid.
Khanh P. • 4 reviews
April 24, 2023
9/10I'm happy to be here and I like the atmosphere here - quite tranquil and also the decoration look fancy somehow.
Tripadvisor reviews
Frequently Asked Questions
Book a table
Are you a restaurant owner?
Register your Restaurant
Tell us more about you and we will contact you as soon as possible
Already a Client
Log in to TheFork Manager and contact us by Chat.