Piano Terra

Albert L. • 26 reviews

July 9, 2023

5/10

Would avoid if possible. Lasagne was cut up like for a small child, carbonara was cold (but okay taste wise) and pizza was a disgrace to Italy, prebaked with what tasted like storebought tomatosauce and cheap "mozzarella" and with, for some reason, TRIMMED EGDES? Like it was trimmed to fit the plate or some other dumb reason, but I don't know. The waiter seemed confused and didn't really show any skill in the craft of service. When, after the meal was over, he asked us if the food was good and I answered with "not quite", he just answered with, "oh okay good" with an honest smile, like he was content with that. Paying was a chore as well. We didn't get the 20% discount and he didn't seem to understand what we were talking about. I wanted to pay by card and he took it and ran of with it to the hotel reception, came back with the card machine without my card, then went back and got it for me and then when there was some hiccup and the machine declined my card, he said that we were done and have a nice day. I said it didn't go through and that I wanted to try again and he insisted that it did go through and wished us a nice day. So we started to leave. 5-10 meters down the road, he came out and yelled that we had to return as the card was, lo and behold, declined. I went back and said that I had pointed it out to him, which confused him even more. The receptionist toke over, apologised for the waiter and let me pay without any problem. But all in all, I did not feel safe paying with card here. As I said in the beginning, avoid.

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Khanh P. • 3 reviews

April 24, 2023

9/10

I'm happy to be here and I like the atmosphere here - quite tranquil and also the decoration look fancy somehow.

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