Lisa M. • 1 review
February 15, 2025
5.5/10Good food but a bit overpriced considering you’re sitting in a bar with really inattentive hosts and staff and bartenders who don’t know how to mix drinks.
Sofia Bar&Tapas • Owner
Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you enjoyed your experience with us. However, we’re sorry to learn that our cocktails did not meet your expectations. Your comments are invaluable to us, and we will certainly take them into account to improve. We would love to welcome you back and offer you a better experience next time—perhaps with a cocktail recommendation from our team! Looking forward to seeing you again soon. Best regards, Grand Hyatt Barcelona
João L. • 4 reviews
January 1, 2025
7/10Presentation and quality of the food very good, but lack of organization in the table service and long waiting times until the food comes
Sofia Bar&Tapas • Owner
Dear João, thank you for sharing your feedback with us. We're delighted you enjoyed the presentation and quality of our food. However, we’re sorry to hear that the service did not meet your expectations. Providing attentive and efficient service is very important to us, and we’ll be reviewing your comments with our team to ensure we improve in this area. We hope to have the pleasure of welcoming you back for a flawless experience in the future
Tell us more about you and we will contact you as soon as possible
Log in to TheFork Manager and contact us by Chat.