Sofia Bar&Tapas

Darko P.2 months ago

10

all good

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Sofia Bar&Tapas

Thank you, Darko, for your visit and your wonderful rating. We’re delighted to know you enjoyed everything. We look forward to welcoming you back soon at Sofía Bar & Tapas!

Loris M.6 months ago

10

Everything perfect! The staff was extremely kind

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Sofia Bar&Tapas

Dear Mr./Ms. Monnati, I hope this message finds you well. Thank you very much for your rating and your kind words! We are delighted to know that everything was perfect during your experience and that our staff provided you with the kindness and attention we always strive for. It will be our pleasure to welcome you again and continue offering you the best service. Best regards, Sofia Bar&Tapas - GRAND HYATT hotel, Barcelona Team

Tania r.9 months ago

6.0

very slow service and pricey for small portions

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Sofia Bar&Tapas

Dear Tania, we deeply regret that your visit to Sofia Bar & Tapas did not live up to your expectations. We value your comments and assure you that we will work on improving the areas you’ve mentioned. We would love the opportunity to make your next visit a much more positive experience. Thank you for sharing your feedback. Best regards, Sofia Bar&Tapas team.

Adam S.1 year ago

7.5

Vibe is great! Food portions are very small and they don't tell you that in advance. After ordering finishing and asking for the bill, it took like 30 minutes to get the bill and remaining cash. honestly almost got hungry again by the time I left the restaurant, and the waiter was very rude and uncaring. was surprised such a highly rated restaurant disappointed so much

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Sofia Bar&Tapas

Thank you for your feedback. We're glad you enjoyed the atmosphere, but we're truly sorry to hear the rest of your experience fell short. We take your comments seriously—especially regarding service and communication—and will address them with our team. Your insights help us improve, and we hope you'll give us another chance to offer the standard we strive for. Warm regards, The Sofía Bar & Tapas Team

Lisa M.1 year ago

5.5

Good food but a bit overpriced considering you’re sitting in a bar with really inattentive hosts and staff and bartenders who don’t know how to mix drinks.

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Sofia Bar&Tapas

Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you enjoyed your experience with us. However, we’re sorry to learn that our cocktails did not meet your expectations. Your comments are invaluable to us, and we will certainly take them into account to improve. We would love to welcome you back and offer you a better experience next time—perhaps with a cocktail recommendation from our team! Looking forward to seeing you again soon. Best regards, Grand Hyatt Barcelona

João L.1 year ago

7.0

Presentation and quality of the food very good, but lack of organization in the table service and long waiting times until the food comes

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Sofia Bar&Tapas

Dear João, thank you for sharing your feedback with us. We're delighted you enjoyed the presentation and quality of our food. However, we’re sorry to hear that the service did not meet your expectations. Providing attentive and efficient service is very important to us, and we’ll be reviewing your comments with our team to ensure we improve in this area. We hope to have the pleasure of welcoming you back for a flawless experience in the future