Reviews - STAY by Upon Lisbon

Jean Horn C. • 1 review

April 15, 2024

9/10

Service was excellent!!

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STAY by Upon Lisbon • Owner

Dear Jean, It's heartening to hear that you found our service at Stay By Upon Lisbon excellent! Our team is dedicated to providing the highest level of service and your words are a testament to our efforts. We hope to have the pleasure of welcoming you back in the future. Best Regards, Your Stay by Upon Lisbon Team

Edgar S. • 1 review

March 13, 2024

9.5/10

Great staff, but with a very busy night the service was a bit delayed; nevertheless the friendliness of the staff is very polite.

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STAY by Upon Lisbon • Owner

Dear Edgar, Thank you very much for your positive comments about our team. It is always a pleasure to know that our employees are having a positive impact on our customers' experience through their friendliness and politeness. We're sorry you noticed a delay in service during a busy night. We pay close attention to the efficiency of our service and always strive to ensure that all our customers are served promptly, regardless of how busy we may be. We value your feedback and understanding. We hope that, despite this minor setback, you had a pleasant experience with us. We look forward to welcoming you again and promise to continue working tirelessly to provide exceptional service. Best regards, The Stay by Upon Team

Edgar S. • 1 review

March 12, 2024

10/10

Staff very friendly!

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STAY by Upon Lisbon • Owner

Estimado Edgar, É com grande satisfação que recebemos o seu comentário positivo. Acreditamos firmemente na importância de um atendimento ao cliente de excelência, e a nossa equipa esforça-se ao máximo para proporcionar uma experiência amigável e acolhedora a cada um dos nossos valiosos clientes. O seu feedback é muito importante para nós. É ele que nos ajuda a melhorar constantemente e a assegurar que estamos a proporcionar o melhor serviço possível. A sua satisfação é, sem dúvida, a nossa maior recompensa. Agradecemos imensamente por ter escolhido o Stay by Upon Lisbon e esperamos sinceramente que continue a ser nosso cliente. Esperamos vê-lo novamente em breve! Atenciosamente, A Equipa Stay By Upon Lisbon

Ana S. • 39 reviews

January 16, 2024

8/10

Nice ambience, very fair prices, ok burgers and starters. Will defo go back for drinks.

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STAY by Upon Lisbon • Owner

Dear Ana, It's heartening to know that you enjoyed the ambiance of Stay by Upon Lisbon and found our pricing to be fair. We strive to create an atmosphere that is not only pleasing to the eye but also makes our customers feel relaxed and comfortable. Your kind words about our offerings are much appreciated. We understand that while you found our burgers and starters satisfactory, there is always room for improvement. Our culinary team constantly seeks to refine and enhance our menu, and your feedback is invaluable in this process. We are thrilled to hear that you would like to revisit us, especially for our drinks. It's always a pleasure to know that our guests are planning to return. Once again, thank you for sharing your feedback. We hope to welcome you back soon! Kind Regards, Stay by Upon Lisbon Team