Reviews - Terraza de Vivi - Kimpton Vividora Hotel
Terraza de Vivi - Kimpton Vividora Hotel
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What diners said about this restaurant:
Anette G. • 1 review
April 20, 2024
3/10Had reserved a table, still it was not available when we came. They forgot one of the 7 burgers, so that came when everyone else had finished the meal, one of the burgers was raw on the inside, and when we noticed the waitress she said we should have tols her earlier. In the end they wanted us to pay full price 🙃
Mihai B. • 1 review
April 13, 2024
6/10I’ve made a reservation via The Fork which was confirmed via email after inserting the card info. On the reservation page is stated that a fee of 40€ will be charge in case the client won’t show up BUT it is not mentioned that 40€ is also the minimum charge at the restaurant. We arrived on time and they informed us that my name is not on the list even though I ve showed them the confirmation email. In the end they sort it out and we received a table. Had to way 10-15 minutes until somebody gave us the menu and another 10-15 until our order was taken( it was not crowded only 1 server available). We had 2 sangrias and smth to eat 2 - 40 €. It was not the worst experience but I will not recommend the terrace. Also the view was not as expected.
Silvia r. • 3 reviews
April 4, 2024
8.5/10Amazing view. The food is pretty good and the service as well.
Ed G. • 1 review
April 8, 2024
2.5/10After 40 minutes we still didn't receive our drink so unfortunately decided to leave. Given the excess price you would expect good service. Ok views though
Robert T. • 8 reviews
March 30, 2024
9/10I love this place very much, except the fact that security at the entrance door to hotel, I find them always not friendly - and always trying to make it hard to go to the rooftop, since last unpleasant experience I use to book the table - even with the reservations I find them not nice. As a member of IHG, I find this hotel’s staff a bit out of their place…
Robyn P. • 2 reviews
March 21, 2024
4.5/10Went for a view of the cathedral but the view was blocked by the pool deck and not advertised correctly. Staff were not very friendly and tried to charge us for a pitcher of Sangria when we only ordered a glass. Food was very average and we were not happy with the overall experience which was very upsetting.
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Dear Robyn, First of all I would like to thank you for taking the time to write us a detailed review about your recent experience with us. However, I would like to sincerely apologize for not meeting your expectations. We hope to have the opportunity to welcome you again soon. Best regards. Casa de Vivi team
Alvin P. • 1 review
December 30, 2023
2.5/10Terrible service. Food took over an hour to arrive. We only got the food once we asked about it. Servers never checked on us. We just sat there for an hour doing nothing. Would never go again nor would I recommend anyone visit here.
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Estimado Alvin, En primer lugar, quisiéramos agradecerle que haya tomado el tiempo de compartir su experiencia con nosotros en The Fork. Sentimos mucho que su experiencia no haya sido de su agrado. Valoramos mucho sus comentarios y nos servirán de feedback para, de forma interna, mejorar aún más nuestro servicio. Esperamos darle la bienvenida de nuevo muy pronto. Atentamente, Casa de Vivi team
Sunny F. • 5 reviews
November 28, 2023
10/10The Dutch female server was fantastic. She was so nice and it's nice to see a friendly face when going to a rooftop. Some are a bit too stuffy but she made us feel very welcomed. I've been to Vivi a few times and the views are great, the cocktails are strong and the prices aren't terrible for a rooftop. Will return again.
Eric Eduardo C. • 1 review
September 25, 2023
5.5/10It's a beautiful Terraza with an amazing view. There was one maybe two people serving the whole place and its really hard to get them to notice you. You basically have to beg them to sell you something. Not cheap.
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Hello Eric, Thank you so much for your review! We are happy to see that you enjoyed our terrace and its views. Also, we are sorry to hear that the service did not meet your expectations. We take note of your comments and will look into it internally so we can improve in this area. Looking forward to welcoming you back soon, Best regards The Casa de Vivi Team
Natasha D. • 62 reviews
July 7, 2023
9/10Lovely terrace, great views. Serivice a bit slow. we had a long wait for drinks.
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Hello Natasha, Thank you so much for your review! We are happy to see that you enjoyed your experience at Terraza de Vivi specially the amazing views of the city. Also, I am sorry to hear that the service was slow. We take note about that and we will try to improve in this area. Looking forward to welcome you back soon, Kind regards The Casa de Vivi Team
Евгения Н. • 2 reviews
May 7, 2023
5.5/10The menu is tiny and nothing impressive at all. The place is not that big, but sometimes you have to wave your hands quite actively to get some attention. They are not very quick. The view… well, from the swimming pool it is more or less nice, but the buildings around close up most of it. Though the overall impression is nice
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Hello, Thanks for your review! We are glad that Terraza de Vivi gave you a good overall impression. On the other hand, we are sorry that you found the menu small and that the speed of the service and the views did not live up to your expectations. We take note of your comments and will take them into account to continue improving. We look forward to welcoming you back in the near future! Best regards, Paula
Amália A. • 4 reviews
April 27, 2023
9/10Nice setting. Staff is very polite. But could definitely have more options for tapas.
Terraza de Vivi - Kimpton Vividora Hotel • Owner
Hello Amália, ¡Thank you so much for your review! We are glad to hear that you had a good experience in Terraza de Vivi, that you liked the setting and that the staff was polite. Also, I am sorry to hear that the offer of tapas did not meet your expectations in terms of size. We take note of that and will take it into consideration to continue improving and offering you the best experience possible. Looking forward to welcome you back soon! Kind regards, Paula
Tatiana P. • 24 reviews
September 19, 2022
5/10Very disappointed! They forgot our wine, brought a well done burger that was supoosed to be médium rare and also took a long time to bring the dessert. The place was empty and there was plenty of staff. There are definitely better terrassas!!!
Franklin W. • 1 review
September 9, 2022
10/10Excellent! Everything was purely delicious! And the hotel is great too!
Jennifer B. • 5 reviews
July 27, 2022
9.5/10Wonderful experience. They could hire more staff however. Food was great. View was stellar.
Anastasiya G. • 28 reviews
July 15, 2022
5.5/10Our waiter did not take a good care of us, we always had to follow up and check on our drinks which were taking forever. Stuff has to be attentive and provide basic service and curiosity at such luxury property, however this was unseen this time. Moreover, they did not bother apologising for such experience.Despite how how I love their terrace, this time it was a complete disaster.
Francesca D. • 1 review
July 13, 2022
10/10The service has been amazing, the food was good and the view from terrace is simply perfect!
Ciprian C. • 1 review
June 28, 2022
7.5/10it was ok
Adrielle M. • 1 review
June 23, 2022
10/10The staff were super attentive and kind, it was my 30th birthday and they gave me a happy birthday drink and small cake, the dishes were delicious and well presented. The place is beautiful, the view is stunning and the atmosphere accommodating. Would 100% recommend
Angeliki N. • 78 reviews
February 27, 2022
9/10Great ambiance as always with amazing views on the old city and the Cathedral. Cool atmosphere and friendly service. All dishes were very good but I would suggest that they could add more options.
Meri-Tuulia K. • 15 reviews
January 29, 2022
10/10My favorite rooftop. Great cocktails and free flow mimosa brunch to die for
Liliana P. • 11 reviews
November 5, 2021
10/10Lovely place. Delicious food. Good service.
Beatrice C. • 12 reviews
November 2, 2021
9.5/10Beautiful terrace in the heart of Barcelona, the service was nice. The only problem was that we couldn’t pay with more than 4 cards, so if you go with a logo of people, try to have cash or to pay with only 4 cards
Guido E. • 163 reviews
October 22, 2021
7/10A cosy and pleasant rooftop with interesting views of the Gotico and the sea beyond. The terrace is nicely decorated and comfortable. The food is basic and the price reflects more the situation than the quality of the food, but this is common to most hotel's rooftop restaurants.
Angeliki N. • 78 reviews
September 5, 2021
9/10Great ambiance and views! Chill music and great sitting. Staff was friendly and helpful. We had the brunch menu and was delicious!
Veronica O. • 29 reviews
August 24, 2021
10/10The place was amazing, with very delicious food and a spectacular view. The vegan burger was great. Nice place to spend time with friends. I recommend.
Dieter V. • 2 reviews
August 10, 2021
9/10Really nice view, good service! we had to wait for our drinks because it was too busy but we got a free shot to excuse them.
Hernando v. • 1 review
July 25, 2021
8/10Great service, great atmosphere and views. Food is lacking in quality and quantity.
Tripadvisor reviews
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