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Reviews - Tony Roma´s - Hortaleza

Calle de Hortaleza, 34, 28004, Madrid
AmericanAverage price €18
8.2
(3,433 reviews)

Reviews

8.2
of 10

Very good
3433 reviews
Ambience
7.9
Food
8.3
Service
8.3
Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.
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  • Jonathan C.7 reviews

    July 25, 2024

    10/10

    genial

  • Paulina G.2 reviews

    September 9, 2024

    10/10

    I really recommend it, very tasty food, nice service and the portions are big :)

  • Pedro C.

    Pedro C.152 reviews

    September 7, 2024

    9.5/10

    waitress very nice who made all efforts to join all in one table(10)

  • Yogesh R.

    Yogesh R.8 reviews

    September 1, 2024

    5.5/10

    We walked in few minutes after our reservation started. Marco seemed slightly not in the mood to work on Sunday evening. Couldn't find our reservation, showed mine on the fork app, fiddled with system and were shown where we could sit. The tables reserved for couples was in that usual claustrophobic corner where it tends to get dusty, forgotten to be taken care due to a massive column hiding us and no decor or window for us. Though I get it , Marco is just a worker there with rules to comply, so our interactions were pleasant at all times. Anyways, ordered a platter of chips, sure, it was warm, but how come chips aren't crispy or crunchy at all? Then after more than half an hour, someone else came to take our order for our mains. She actually came to take our plates as she thought we were on our way out, big laugh. Our order came when I'm almost done with my pint , Two burger meals with chips were cold. That was it.

  • Paula P.34 reviews

    June 18, 2024

    7/10

    Great location but we chose the place for the ribs and they were truly disappointing: overcooked and a bit cold. No ambiance at all and friendly staff but only average service.

  • Nahum A.1 review

    May 12, 2024

    8/10

    Good ambience

  • Karolina P.1 review

    April 28, 2024

    10/10

    It's a really nice place to eat burgers and spend time with friends. Very quick service.

  • Alex I.

    Alex I.8 reviews

    April 26, 2024

    10/10
    review_preview

    Recommend

  • Aristóteles M.

    Aristóteles M.2 reviews

    April 20, 2024

    10/10

    Estefi the waitress was great

  • Agostino D.

    Agostino D.123 reviews

    April 9, 2024

    10/10

    Such a great place!

  • Michael T.2 reviews

    February 20, 2024

    8.5/10

    Good for a Nice burger

  • Kahtan D.2 reviews

    September 2, 2023

    4.5/10

    The food was very basic. Quality keeps dropping there.

  • Aline M.

    Aline M.1 review

    August 4, 2023

    8/10

    He had difficulty because we were speaking English. Food is amazing ✅ but the air conditioner wasn’t working ????

  • Thomas R.

    Thomas R.1 review

    February 1, 2023

    9.5/10

    Nice typical steak place. Attendance was a little rough, but that's common in Madrid

  • Todd B.1 review

    December 31, 2022

    2/10

    Really bad food. Horrible service. The staff clearly are not trained, and most seemed as if they had never worked there before. Overall, it was a very poor experience.

  • rheena p.

    rheena p.4 reviews

    November 23, 2022

    8/10
    review_preview

    The place is in the city, the ribs are delicious, and the workers are great. I would recommend this place to eat for it is not very expensive but at the same time not very cheap.

  • Hansell D.5 reviews

    October 31, 2022

    10/10

    Wonderful treatment and amazing food! Would go again

  • Nicolle S.

    Nicolle S.2 reviews

    July 6, 2022

    6/10

    Food was ok, not very special.

  • Silvana C.9 reviews

    June 5, 2022

    5.5/10

    The things we wanted to eat were not on the menu anymore or were sold out

  • Gabriela R.

    Gabriela R.35 reviews

    June 12, 2022

    10/10

    I had a great time, delicious food and a short walk away from Gran Via.

  • Michelle r.23 reviews

    April 16, 2022

    7.5/10

    The food that we ordered salad,burgers and ribs are all delicious!

  • Michelle r.23 reviews

    February 5, 2022

    7.5/10

    Ribs and santa fe salad was really good

  • Usman K.

    Usman K.12 reviews

    November 14, 2021

    5/10

    The burger was cold and tasteless.

  • Rodrigo D.7 reviews

    November 10, 2021

    10/10

    Great food for a reasonable price. Recommended

  • Caroline S.

    Caroline S.36 reviews

    October 30, 2021

    9/10

    The food is really good. I definitely recommend this place.

  • Octavio M.87 reviews

    October 16, 2021

    9/10

    Very good burgers. Highly reccomended

  • Richard L.

    Richard L.3 reviews

    September 29, 2021

    6.5/10

    staff was new, food was okay (everything but chicken sandwich that was baddd), staff didnt know how to make other coctails on the manu only margaritas but they were good

  • Michelle r.23 reviews

    September 25, 2021

    8/10

    The food was so good...the ribs and the sta. Fe salad was soooo gooood!

  • Manuel J.26 reviews

    September 4, 2021

    3/10

    Burger was aceptable but can't believe the bad quality of the ribs that they aims to be the best in town. Without flavour or any sauce. Disappointed totally. The service slow and didn't put the discount on yums in the bill. I'm not returning

  • Rita L.113 reviews

    September 4, 2021

    6.5/10
    review_preview

    Our ribs were a bit on the cold side. Wish they put it longer in the grill/oven. Especially since we were one of the first guests at 20:00 so it was not busy at all. No complaints about the service though. The restaurant also misses atmosphere, something warm is missing. Now it feels like a fast food place. We actually spent only 1hour and 10min total in there. So service was quick, perhaps a bit too quick. We prefer hotter ribs though.

  • Silvana C.9 reviews

    August 22, 2021

    10/10

    The food was great, we ordered the potato skins as an entree and the baby back ribs as the main course. The waitress was very nice while taking our orders and was very attentive

  • David L.

    David L.63 reviews

    July 9, 2021

    6/10

    Regular

  • Koen S.

    Koen S.7 reviews

    May 30, 2021

    9.5/10

    Great service from Dayanna and Victor. Very friendly staff and the good was good.

  • Pia Pamela r.18 reviews

    February 21, 2021

    10/10

    excellent

  • Michelle r.23 reviews

    January 30, 2021

    10/10

    The food are really good

  • Lucianny p.

    Lucianny p.12 reviews

    March 2, 2020

    10/10

    Very good service and quality!

  • Monika N.

    Monika N.87 reviews

    November 18, 2019

    7.5/10

    Friendly staff, nice meat and good selection of foods. It’s not the place if you want to go somewhere special, the ambience and setting resembles more the one of a diner. I’ll been there once but for my taste it won’t be a second.

  • Johannes K.2 reviews

    May 26, 2019

    4.5/10

    The ribs were half cold (microwave heated?) and came too quickly, together with the starters. Very nice: the waitress followed us on the street because we forgot a bag.

  • Stefania C.3 reviews

    May 7, 2019

    10/10

    Staff was very friendly. Food was giant.

  • David B.354 reviews

    May 1, 2019

    7.5/10

    When arriving booking not found but we were given a table and relivant fork discount. Sevice a bit disrupted due to unknown problem with staff. Food very good we could not fault the food but sevice was not good at all.

Tripadvisor reviews

Tripadvisor
51 reviews

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