How is the waiting time rated at zunzum gastrobar?

The waiting time at zunzum gastrobar is rated 8.3/10 by TheFork users.

How is the quality of the cuisine rated at zunzum gastrobar?

The quality of the food at zunzum gastrobar is rated 9.4/10 by TheFork users.

How is the atmoshpere rated at zunzum gastrobar?

The atmosphere at zunzum gastrobar is rated 9.1/10 by TheFork users.

How is the service rated at zunzum gastrobar?

The service at zunzum gastrobar is rated 9.4/10 by TheFork users.

How is the noise level rated at zunzum gastrobar?

The noise level at zunzum gastrobar is rated 7.9/10 by TheFork users.

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Reviews - zunzum gastrobar

Name: zunzum gastrobar
Address: Av. Infante Dom Henrique Doca do Jardim do Tabaco, Terminal de Cruzeiros de Lisboa, Lisboa, 1100-281, Portugal
Price range: €45 (Prices have been provided by the restaurant)
Rating: 9.3

Reviews

9.3
of 10

Excellent

1350 reviews

Ambience

9.1

Food

9.4

Service

9.4

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Robert F. • 1 review
June 28, 2025
9.5/10
R
Sergey C. • 6 reviews
June 24, 2025
6/10
I've visited this restaurant before and found it to be a solid choice with good quality and service. This time, I booked a table and later informed that their usual menu had been temporarily replaced from 22 June to 6 July by a seafood-focused selection. Since I love seafood and had positive memories of the place, I decided to keep the reservation. Unfortunately, the experience didn’t live up to expectations. The goose barnacle had an unpleasant taste and smell, and the scallop ceviche left the scallops tasting flat and bland. The crab with avocado could’ve been promising, but the salmon roe topping tasted artificial. When I mentioned the poor quality of the goose barnacles, the staff were understanding and removed the item from the bill. So I do appreciate their responsiveness. That said, I wouldn't recommend visiting until the regular menu returns after 6 July.
zunzum gastrobar • Owner
We're sorry your experience didn’t meet your expectations, especially as you’ve enjoyed dining with us before. We appreciate your feedback and the recognition of our team’s handling of the situation. That said, we believe your review is quite unfair. We use only fresh, high-quality products, and our seafood menu — clearly communicated in advance — was designed to highlight some of the best in Portuguese gastronomy. It’s unfortunate that you didn’t give the menu a fair chance, nor try the starters that reflect our culinary standards. While we respect personal taste, discouraging others from visiting feels unjust and doesn’t reflect the care and dedication we put into everything we serve. We’d love to welcome you again — either after July 6th when our regular menu returns, or sooner if you'd like to explore the non-seafood options we also offer.
Manuel L. • 20 reviews
June 18, 2025
7.5/10
Good place but to noisy because of dinner groups with no respect for other tables
Mariusz L. • 2 reviews
June 14, 2025
10/10
+6
Stunning place! Perfect food & amazing staff! I love it!
Prem S. • 1 review
June 6, 2025
10/10
From cocktails to dessert, this was an amazing meal presented with finesse. The flavours were complex and complimentary; none were overwhelming or out of place. Presentation was artistic. Pacing was excellent.
Gary h. • 1 review
June 9, 2025
6.5/10
lobster and clam pasta, good, but only had 4 pieces of lobster slice. was expecting a bit more
Margo R. • 1 review
June 5, 2025
9.5/10
I’m so happy that my friend and I found this place through the Michelin guide app. Samantha took care of us that evening and she is an absolute delight and extremely knowledgeable about the cuisine. Both my friend and I opted for the “surprise me“ DEGUSTACION 6 courses and we highly recommend it! We also had a small selection for a wine pairing (about 3 wines each) which was a fabulous addition. Our highlights: Cod in curry with black eyed peas and cornbread crumbles. Ahi Tuna tartlet with pickled mustard seeds and avocado puree, Original Portuguese pot stickers in a light broth with micro-diced turnip also, hands-down, the best single pork rib we have ever tasted. Honestly, I could go on and on just try it for yourself. You are sure to be delighted with every course.
R B. • 3 reviews
May 25, 2025
7/10
I’ve been to Zunzum several times before and always enjoyed it, but this latest visit was a real let-down. The staff seemed disinterested and the service throughout was poor. We asked twice for our drinks, nothing complicated – one beer and two Cokes – but they didn’t arrive until the main courses were served. We’d also ordered the couvert for the whole table at the start, but it never arrived. When I followed up, I was abruptly told it was coming, yet several tables who arrived after us were served their bread and olives while we continued to wait. It finally turned up after we’d finished eating, so we had to send it back. I also dropped my knife and it took several minutes and multiple attempts to get a replacement, even though the restaurant wasn’t busy. I really don’t like leaving negative reviews, especially for places I’ve had great meals in before, but the lack of attention and care this time was disappointing. Hopefully it was just an off day.
zunzum gastrobar • Owner
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent visit to Zunzum fell short of expectations, especially after the positive experiences you've had with us in the past. You're absolutely right to feel disappointed – the service you described is not at all in line with our standards, and we completely understand your frustration. We’re already looking into what went wrong that day to ensure it doesn’t happen again. We truly hope you'll give us another chance to make it up to you. It would be a pleasure to welcome you back and provide the level of care and attention every guest deserves. Zunzum team
Jorge C. • 51 reviews
May 21, 2025
10/10
Liked it !
YiJen C. • 13 reviews
May 18, 2025
10/10
+2
Great food and hospitality. Thank you for taking our preference seriously.
Fola A. • 1 review
May 19, 2025
5/10
Both main courses ordered were so salty. The waiter didn’t warn us the starter we ordered was raw tuna.
Ann Helen M. • 3 reviews
May 18, 2025
9.5/10
Exquisite tastes and presentation. exceptional staff.
Ian M. • 1 review
May 14, 2025
9.5/10
Excellent food, great service.
Gustavo A. • 6 reviews
May 9, 2025
10/10
When you have employees like Bruno, everything is perfect!
Stephanie K. • 1 review
May 3, 2025
10/10
Taking recommendations and enjoying the food
Sari H. • 1 review
May 3, 2025
5.5/10
Nice relaxed atmosphere and decoration. Friendly service, too. After experiencing four different michelin restaurants we could not believe this was one of michelins, too. The food tasted and looked so ordinary, not bad but nothing compared to other luxury restaurants we have visited. This restaurant was not as expencive as other michelin restaurants but should still be cheaper for this quality.
Cristina C. • 1 review
May 5, 2025
10/10
It was a great experience at zunzum gastrobar. The cocktails ... the food ... the service... all fantastic!
Ingrid v. • 3 reviews
May 3, 2025
10/10
Food and service top!
Bobby W. • 3 reviews
April 25, 2025
10/10
It was an excellent meal that met both of our taste preferences. A good variety of appetizers and entrees made it hard to choose but our server provided great guidance. Service was prompt but not rushed.
Vladimir K. • 17 reviews
April 10, 2025
10/10
Excellent food
thep A. • 2 reviews
March 8, 2025
10/10
Everything
Maximilian l. • 4 reviews
April 21, 2025
9.5/10
+3
Amazing dishes
Oliver S. • 2 reviews
March 31, 2025
7.5/10
We had high expectations for ZunZum, considering its association with the Michelin guide, but unfortunately, the experience fell short. The food was good, but not extraordinary—certainly not at the level I anticipated. The service, however, was a real letdown. There was zero attention to detail. For instance, after finishing the bread and butter, no one bothered to clear the empty plates until the very end of the meal. We asked for the sommelier’s recommendation for two wines, expecting some guidance. Instead, he showed up 10 minutes later with two wines already chosen. The red wine was good, but the white wine, while decent, did not pair well at all with my wife’s dish. Overall, the experience lacked the refinement and attentiveness I would expect from a restaurant of this caliber...and price range.
Katy F. • 11 reviews
March 26, 2025
10/10
It was a great experience. Amazing food and a very chill but refine ambience!!
Paul S. • 1 review
March 26, 2025
8.5/10
Everything was marvelous as usual, but it's time for a menu change.
sushil s. • 9 reviews
March 12, 2025
10/10
Service was excellent. Food was amazing. Really enjoyed everything.
Rui R. • 68 reviews
March 3, 2025
6/10
We had high expectations when we decided to pay our first visit to ZumZum as Chef Marlene is in the spotlight after receiving her first star. We started wonderfully with the super fresh pink prawns full of flavour, but then suddenly we had to wait almost 30 minutes for the second starter, 2 simple suckling pig croquets. The presentation was good but my croquet was cold inside (a sign that they rushed it to be served as quickly as possible). The restaurant was busy and you may attribute the delay because of this, but people that did arrive after us were eating their dessert when we finished our second starter. As Chef Marlene is from the North, the classic Francesinha was a must have, with the expectation that I would taste something different and special. Unfortunately that didn’t happen. Lack of flavour and nothing different nor special. The chocolate crème brûlée for dessert was good. Overall, a bit disappointing, but we will be back to give Chef Marlene and her team a second chance.
Ivo F. • 15 reviews
January 8, 2025
10/10
100% recommended! I’ve been here multiple times and it keeps surprising me. It really worth the visit. The Lobster Pasta is a must as well as the “Tartelattes” and the Lamb Katsu.
Patrick B. • 2 reviews
February 23, 2025
10/10
The food was off the hook, unreal and bodaciously delicious. The service and pacing of the meal was magnifique. We got the Chef’s surprise tasting menu and every course was excellent
zunzum gastrobar • Owner
Hi, Patrick, thank you, it's really nice when we get feedback, good or bad, it makes as grow and realize we are moving in the right direction. See you next time. Zunzum Gastrobar
Janet B. • 1 review
February 15, 2025
9.5/10
Very thoughtful service, staff made us feel special and very welcome. The food was excellent, all our taste buds were activated and the sommelier treated us with beautiful wine spice combinations.
zunzum gastrobar • Owner
Hello, Janet, thank you so much for your kind words. It's very rewarding to see our hard work giving fruits. Zunzum Gastrobar
Anil C. • 1 review
February 14, 2025
10/10
One of the best restaurants we’ve been to! Classic!
zunzum gastrobar • Owner
Hello, Anil, thank you!!! See you nest time. Zunzum Gastrobar
Maxim S. • 9 reviews
January 31, 2025
5/10
Not a good food
zunzum gastrobar • Owner
Hello, Maxim, we always appreciate feedback, but with just "not a good food," it's difficult for us to understand what went wrong or how we can improve. A bit more detail would be helpful. Otherwise, such a vague comment feels unfair to our team, who work hard to provide quality food and service. If you’d like to share more specifics, we’d be happy to listen. Zunzum Gastrobar
Anson C. • 1 review
January 16, 2025
10/10
+2
Absolutely unreal. Electrifying food, enthusiastic service, beautiful interior and plating. You can taste how much thought they have put into their cuisines, the texture, taste of their combinations, the creativity and freshness… 0 complaints. AND with a reasonable price overall. As their menu changes from time to time, just ask for recommendations when you come. Doesn’t disappoint.
zunzum gastrobar • Owner
Anson, thank you so much, we are beyond proud of your words. It was a real pleasure. Zunzum gastrobar
Yeji S. • 1 review
December 23, 2024
10/10
+4
I had such a good time.
zunzum gastrobar • Owner
Thank you, Yeji! It was a pleasure. Zunzum Gastrobar
Wilfried K. • 8 reviews
December 19, 2024
10/10
This restaurant stands for great food in a relaxed atmosphere and an excellent service. Ask for de chef's menu with a cocktail pairing (in stead of wine pairing)!
zunzum gastrobar • Owner
Hello, Wilfried, it was a challenge, but we love a good one, thank you so much. Zunzum Gastrobar
Ilya H. • 33 reviews
November 26, 2024
8/10
Nice relatively small place in a bit weird location. An interesting option on the wine list 'Sommelier's choice' when basically a manager on duty brings you a bottle :)
zunzum gastrobar • Owner
Thank you, Ilya. Zunzum Gastrobar
Terese H. • 1 review
November 23, 2024
5/10
Took the ” chefs choice ” of 6 course. Starters 1. avokado Toast - rate : 4/10 , what toast? It was a tjock crackers , and the Taste of crab does not go with roe and avocado, please try out more guacamole style instead. 2.Tuna Tartar 9/19. Yes! Awesome in every way. 3. Gyoza 1/10. Tasteless with brussel. Mains 1. Curry with cod 7/10, excited to try out a curry with fish and dry spices of korriander and coconut, creative and pan-global character. Good Job., 2. Ribs and so classic and down to earth 8/10. A traditional but so lovely dish cooked with love . Desserts . Two dishes came at the same time - chocolate brûlée with carnation ice cream and flavours 6/10. Another with raspberry and pistachio. 6/10. Unfortunately the waiter forgot basics like filling the water and also trying to charged for an extra bottle of wine- Not okey so did not give any tip. The ambiance and especially lightning design need improvement.
zunzum gastrobar • Owner
Thank you for taking the time to share your detailed feedback. We appreciate both the positive and constructive comments, as they help us improve. We’re glad you enjoyed the tuna tartare and ribs, and we truly appreciate your recognition of our efforts in creating unique flavors, especially with the curry dish. At the same time, we’re sorry to hear that some of the other dishes, such as the avocado toast and gyoza, didn’t meet your expectations, they are two of our best sellers. We also apologize for the service issues you encountered, including the missed water refills and the billing mistake. That is certainly not the experience we aim to provide, and we will address this internally to ensure better attention to detail. Additionally, we appreciate your feedback on the ambiance and lighting and will consider ways to improve it. Zunzum Gastrobar
Tim T. • 9 reviews
November 18, 2024
10/10
The food
zunzum gastrobar • Owner
Best word ever!! Thank you, Tim. Zunzum Gastrobar
Shereen S. • 8 reviews
November 7, 2024
10/10
Beautiful presentation, excellent taste combinations complimenting the main features, wonderful extensive cocktail selection in addition to wines we expect to see. Attentive staff, clean facilities, hip music and decor. Perfect for cruise ship access as well as Uber dropoff. Just ensure your driver drops off at the Zumzum location at the terminal, not across the busy thoroughfare!
zunzum gastrobar • Owner
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the presentation, flavors, and our cocktail selection. It’s also great to know that our staff, atmosphere, and location added to your experience. We appreciate your helpful tip about the drop-off location—definitely something for future guests to keep in mind! Zunzum Gastrobar
Marius S. • 12 reviews
October 21, 2024
10/10
+3
Delicious food, nice wine and excellent service 👌🏼 Would be even better with a vegitarian main course option! Defenitly worth a visit!