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Reviews - zunzum gastrobar

Reviews

9.4
of 10

Excellent
1160 reviews
Ambience
9.1
Food
9.5
Service
9.4
Real experiences from real diners
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  • Oliver S.2 reviews

    March 31, 2025

    7.5/10

    We had high expectations for ZunZum, considering its association with the Michelin guide, but unfortunately, the experience fell short. The food was good, but not extraordinary—certainly not at the level I anticipated. The service, however, was a real letdown. There was zero attention to detail. For instance, after finishing the bread and butter, no one bothered to clear the empty plates until the very end of the meal. We asked for the sommelier’s recommendation for two wines, expecting some guidance. Instead, he showed up 10 minutes later with two wines already chosen. The red wine was good, but the white wine, while decent, did not pair well at all with my wife’s dish. Overall, the experience lacked the refinement and attentiveness I would expect from a restaurant of this caliber...and price range.

  • Katy F.9 reviews

    March 26, 2025

    10/10

    It was a great experience. Amazing food and a very chill but refine ambience!!

  • Paul S.1 review

    March 26, 2025

    8.5/10

    Everything was marvelous as usual, but it's time for a menu change.

  • sushil s.9 reviews

    March 12, 2025

    10/10

    Service was excellent. Food was amazing. Really enjoyed everything.

  • Rui R.66 reviews

    March 3, 2025

    6/10

    We had high expectations when we decided to pay our first visit to ZumZum as Chef Marlene is in the spotlight after receiving her first star. We started wonderfully with the super fresh pink prawns full of flavour, but then suddenly we had to wait almost 30 minutes for the second starter, 2 simple suckling pig croquets. The presentation was good but my croquet was cold inside (a sign that they rushed it to be served as quickly as possible). The restaurant was busy and you may attribute the delay because of this, but people that did arrive after us were eating their dessert when we finished our second starter. As Chef Marlene is from the North, the classic Francesinha was a must have, with the expectation that I would taste something different and special. Unfortunately that didn’t happen. Lack of flavour and nothing different nor special. The chocolate crème brûlée for dessert was good. Overall, a bit disappointing, but we will be back to give Chef Marlene and her team a second chance.

  • Ivo F.

    Ivo F.14 reviews

    January 8, 2025

    10/10

    100% recommended! I’ve been here multiple times and it keeps surprising me. It really worth the visit. The Lobster Pasta is a must as well as the “Tartelattes” and the Lamb Katsu.

  • Patrick B.2 reviews

    February 23, 2025

    10/10

    The food was off the hook, unreal and bodaciously delicious. The service and pacing of the meal was magnifique. We got the Chef’s surprise tasting menu and every course was excellent

    zunzum gastrobarOwner

    Hi, Patrick, thank you, it's really nice when we get feedback, good or bad, it makes as grow and realize we are moving in the right direction. See you next time. Zunzum Gastrobar

  • Janet B.1 review

    February 15, 2025

    9.5/10

    Very thoughtful service, staff made us feel special and very welcome. The food was excellent, all our taste buds were activated and the sommelier treated us with beautiful wine spice combinations.

    zunzum gastrobarOwner

    Hello, Janet, thank you so much for your kind words. It's very rewarding to see our hard work giving fruits. Zunzum Gastrobar

  • Anil C.1 review

    February 14, 2025

    10/10

    One of the best restaurants we’ve been to! Classic!

    zunzum gastrobarOwner

    Hello, Anil, thank you!!! See you nest time. Zunzum Gastrobar

  • Maxim S.

    Maxim S.9 reviews

    January 31, 2025

    5/10

    Not a good food

    zunzum gastrobarOwner

    Hello, Maxim, we always appreciate feedback, but with just "not a good food," it's difficult for us to understand what went wrong or how we can improve. A bit more detail would be helpful. Otherwise, such a vague comment feels unfair to our team, who work hard to provide quality food and service. If you’d like to share more specifics, we’d be happy to listen. Zunzum Gastrobar

  • Anson C.1 review

    January 16, 2025

    10/10
    +2

    Absolutely unreal. Electrifying food, enthusiastic service, beautiful interior and plating. You can taste how much thought they have put into their cuisines, the texture, taste of their combinations, the creativity and freshness… 0 complaints. AND with a reasonable price overall. As their menu changes from time to time, just ask for recommendations when you come. Doesn’t disappoint.

    zunzum gastrobarOwner

    Anson, thank you so much, we are beyond proud of your words. It was a real pleasure. Zunzum gastrobar

  • Yeji S.1 review

    December 23, 2024

    10/10
    +4

    I had such a good time.

    zunzum gastrobarOwner

    Thank you, Yeji! It was a pleasure. Zunzum Gastrobar

  • Wilfried K.8 reviews

    December 19, 2024

    10/10

    This restaurant stands for great food in a relaxed atmosphere and an excellent service. Ask for de chef's menu with a cocktail pairing (in stead of wine pairing)!

    zunzum gastrobarOwner

    Hello, Wilfried, it was a challenge, but we love a good one, thank you so much. Zunzum Gastrobar

  • Ilya H.33 reviews

    November 26, 2024

    8/10

    Nice relatively small place in a bit weird location. An interesting option on the wine list 'Sommelier's choice' when basically a manager on duty brings you a bottle :)

    zunzum gastrobarOwner

    Thank you, Ilya. Zunzum Gastrobar

  • Terese H.1 review

    November 23, 2024

    5/10

    Took the ” chefs choice ” of 6 course. Starters 1. avokado Toast - rate : 4/10 , what toast? It was a tjock crackers , and the Taste of crab does not go with roe and avocado, please try out more guacamole style instead. 2.Tuna Tartar 9/19. Yes! Awesome in every way. 3. Gyoza 1/10. Tasteless with brussel. Mains 1. Curry with cod 7/10, excited to try out a curry with fish and dry spices of korriander and coconut, creative and pan-global character. Good Job., 2. Ribs and so classic and down to earth 8/10. A traditional but so lovely dish cooked with love . Desserts . Two dishes came at the same time - chocolate brûlée with carnation ice cream and flavours 6/10. Another with raspberry and pistachio. 6/10. Unfortunately the waiter forgot basics like filling the water and also trying to charged for an extra bottle of wine- Not okey so did not give any tip. The ambiance and especially lightning design need improvement.

    zunzum gastrobarOwner

    Thank you for taking the time to share your detailed feedback. We appreciate both the positive and constructive comments, as they help us improve. We’re glad you enjoyed the tuna tartare and ribs, and we truly appreciate your recognition of our efforts in creating unique flavors, especially with the curry dish. At the same time, we’re sorry to hear that some of the other dishes, such as the avocado toast and gyoza, didn’t meet your expectations, they are two of our best sellers. We also apologize for the service issues you encountered, including the missed water refills and the billing mistake. That is certainly not the experience we aim to provide, and we will address this internally to ensure better attention to detail. Additionally, we appreciate your feedback on the ambiance and lighting and will consider ways to improve it. Zunzum Gastrobar

  • Tim T.9 reviews

    November 18, 2024

    10/10

    The food

    zunzum gastrobarOwner

    Best word ever!! Thank you, Tim. Zunzum Gastrobar

  • Shereen S.8 reviews

    November 7, 2024

    10/10

    Beautiful presentation, excellent taste combinations complimenting the main features, wonderful extensive cocktail selection in addition to wines we expect to see. Attentive staff, clean facilities, hip music and decor. Perfect for cruise ship access as well as Uber dropoff. Just ensure your driver drops off at the Zumzum location at the terminal, not across the busy thoroughfare!

    zunzum gastrobarOwner

    Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the presentation, flavors, and our cocktail selection. It’s also great to know that our staff, atmosphere, and location added to your experience. We appreciate your helpful tip about the drop-off location—definitely something for future guests to keep in mind! Zunzum Gastrobar

  • Marius S.

    Marius S.12 reviews

    October 21, 2024

    10/10
    +3

    Delicious food, nice wine and excellent service 👌🏼 Would be even better with a vegitarian main course option! Defenitly worth a visit!

  • Iryna S.1 review

    October 13, 2024

    10/10

    The food was truly amazing - I very much enjoyed the combination of flavors, textures, temperatures. The service was welcoming and friendly, atmosphere light and pleasant.

    zunzum gastrobarOwner

    Thank you! It’s great to know that our welcoming service and pleasant atmosphere contributed to your experience as well all the flavors and food. We hope to see you again soon for another delightful meal!

  • Montana F.1 review

    October 7, 2024

    9.5/10

    Great atmosphere and maybe the best tuna tartare I’ve had!

  • Laszlo B.1 review

    October 4, 2024

    10/10

    beyong Bib Gourmand level: great quality ingredients, creative dishes.

    zunzum gastrobarOwner

    Thank you for your feedback! We're delighted that you found our ingredients to be of great quality and enjoyed the creativity of our dishes. It’s always our goal to go beyond expectations, and we’re happy that you had such a positive experience. Zunzum Gastrobar

  • Matheus G.4 reviews

    September 30, 2024

    10/10

    Food was outstanding. Very personalized service.

  • Steeven M.2 reviews

    September 30, 2024

    6/10

    Great service, OK food. Service was great. We had a nice seviche for appetizer. My duck was very dry and basic. Disappointing.

    zunzum gastrobarOwner

    Thank you for your feedback and for highlighting the great service and your enjoyment of the ceviche appetizer. We're sorry to hear that the duck dish didn’t meet your expectations. Your comments are important to us, and we will definitely look into this to ensure a better experience in the future. We hope to have the opportunity to welcome you back and provide a meal that fully satisfies. Zunzum Gastrobar

  • Steven A. G.1 review

    September 25, 2024

    9.5/10

    Each plate was delicious and presented beautifully.

    zunzum gastrobarOwner

    Thank you!! Zunzum Gastrobar

  • Gijs B.1 review

    September 18, 2024

    9.5/10

    Nice, balanced chefs menu (6 courses). Definitely worth the money (70 euro pp incl drinks). Nice, informal staff.

    zunzum gastrobarOwner

    Thank you so much for your kind words! We're thrilled to hear that you enjoyed our chef's menu and found it to be a good value. Our team works hard to create a balanced dining experience, so it's great to know that it resonated with you. We’re all about keeping things relaxed and fun, so we're glad you appreciated the informal vibe too. Hope to see you again soon for more delicious moments! 😊 Cheers from the whole Zunzum team!

  • Peter K.2 reviews

    September 11, 2024

    10/10

    Beautiful and subtle cooking at a very reasonable price. Service excellent too

    zunzum gastrobarOwner

    Thank you so much for your kind words! We strive to create a dining experience that feels both thoughtful and approachable, and I’m thrilled to hear that you felt the balance in our cooking. It’s always our goal to ensure that each dish feels intentional and every service moment leaves an impression. Our team is dedicated to making every guest feel like they’re being personally looked after, and I’m so glad that resonated with you. We look forward to welcoming you back soon! Zunzum Gastrobar

  • Ian B.3 reviews

    September 16, 2024

    8.5/10

    very well executed food, fun and creative. We sat outside on the patio, very nice! There is a large road on the other-side of the hedges so some car noise

    zunzum gastrobarOwner

    Thank you so much for your kind words! We’re thrilled you enjoyed the creativity in our dishes and had a fun experience with us. Sitting on the terrace is such a lovely way to dine, and while the road can occasionally remind us we’re still in the city, we hope the atmosphere and food made it a truly special moment for you. Zunzum Gastrobar

  • Merri W.1 review

    September 13, 2024

    10/10
    +2

    Wonderful place with great staff and dishes that are pleasing to the eye AND palate. We each enjoyed a starter and main course — we were too full to continue with the very tempting desserts offered.

    zunzum gastrobarOwner

    Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, our staff, and the dishes. It's wonderful to know that you found the starters and main courses pleasing. We completely understand about the tempting desserts—hopefully, you'll have a chance to try them next time! We look forward to welcoming you back! Zunzum Gastrobar

  • John P.2 reviews

    September 4, 2024

    9/10

    Professional and kind service

    zunzum gastrobarOwner

    Thank you, John, It was a pleasure. Zunzum Gastrobar

  • Andrea B.5 reviews

    August 30, 2024

    10/10

    The decor was modern and lively. The use of interesting and fresh ingredients

    zunzum gastrobarOwner

    Thank you for taking your time and let us know what you think. Zunzum Gastrobar

  • Nico F.1 review

    August 20, 2024

    9.5/10

    Amazing service

    zunzum gastrobarOwner

    Thank you so much, it was such a pleasure to welcome you and your friends. Hope to see you soon Zunzum Gastrobar

  • Paul F.1 review

    August 16, 2024

    10/10

    Thankyou for a wondeful experience. Truly the best food in Lisbon . The service was next level to anything we have received . Our waitress ( Mercy ) incredibly attentive happy helpful you made our night xtra special Thankyou so so much ❤️

    zunzum gastrobarOwner

    Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience with us and that you consider our food the best in Lisbon. It's always our goal to provide exceptional service, and we're delighted that the waitress was able to make your evening extra special. Zunzum Gastrobar

  • Grace L.1 review

    August 12, 2024

    5/10

    Service was terrible. We ordered our food and our main course came over one hour later. When we approached the waitress to ask them the status of main course. She said the kitchen had a miscommunication and there the food was delayed in being made. Sne offered no sincere apology for the long delay. And started treated us like we are high maintenance and rolled her eyes at when requested a plate for sharing food. Good food but extremely terrible service. I will not be returning

    zunzum gastrobarOwner

    Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely apologize for the long wait and the way the situation was handled. This does not reflect the level of service we strive to offer, and we understand how frustrating it must have been. Your feedback is very important to us, and we will address this with our team to ensure it doesn’t happen again. We’re glad to hear you enjoyed the food, but we deeply regret that the service fell short of expectations. We hope you might give us another chance in the future so we can provide the level of service you deserve. Zunzum Gastrobar

  • Wilfried M.1 review

    August 3, 2024

    10/10

    Amazing food, amazing staff, perfect ingredients for an amazing moment

    zunzum gastrobarOwner

    Thank you for your visit and feedback! Hope to see you soon Zunzum Gastrobar Team

  • Anna B.1 review

    July 24, 2024

    10/10

    Very friendly staff, delicious food, good vibe.

  • Bonnie F.1 review

    July 20, 2024

    8/10

    There were hardly any people there on a Saturday night which was concerning. The food was served in very small portions and was expensive. Our group left hungry.

    zunzum gastrobarOwner

    Hi Bonnie, we always like to receive comments from our customers and evolve with a constructive feedback. However, in your case, I must remind you that you were warned that there would be little food considering that you ordered 3 dishes for 6 people and nowhere in the world 3 dishes are enough for 6, this comment seems extremely unfair and malicious to me. The prices of our dishes are published on all platforms, including on the fork where you made your reservation.

  • Lee M.4 reviews

    March 4, 2022

    10/10

    A party of three of us went and enjoyed the six moment tasting menu. We paired this with a bottle of the red Marlene Vieira wine, and complimented our dessert with a small aperitif. The food was absolutely sublime, particularly the swordfish ceviche.

  • Ana N.20 reviews

    January 23, 2022

    10/10

    Great food, very tasty and phenomenal service. 5 stars restaurant!! Be back soon!

    zunzum gastrobarOwner

    Olá Ana, foi com grande gosto que a recebemos no Zunzum. Esperamos por nova visita!

  • Mark B.2 reviews

    January 1, 2022

    9.5/10

    Excellent service. Had the six-course tasting menu and it was very good.

  • Amy D.87 reviews

    December 14, 2021

    7.5/10

    The food was as excellent as ever, but the service was a poor match. With the exception of the person in charge of the dining room, no one else could answer questions about the food or wine, and the primary server seemed more suited to a low-cost cafe. A second server who responded to our request for another glass of wine wandered the room for several minutes, finally brought an empty glass, and then wandered again. Eventually, the one person there who knew what he was doing and was genuinely helpful and pleasant came to fill the glass. Our last experience there was incredible in all ways, but the service made it far less so this time.

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