Reviews - zunzum gastrobar
Reviews
9.3of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Lucy L. • 4 reviews
October 10, 2025
9.5/10Food was excellent and a very accessible wine list. The service was impeccable and really cared for your enjoyment of the experience.
William B. • 4 reviews
October 7, 2025
10/10Right from the off when we were greeted most warmly by the staff the evening proved truly memorable. We opted to have the "Chef's Suggestions" menu and all the dishes were great with the tuna tartare tartlet and the pink swordfish ceviche particularly standing out. Care and attention were also displayed by the staff in helping us choose our wines with tastings of potential ones being generously offered. Overall great food and a wonderful experience.
Gert-Jan K. • 3 reviews
October 4, 2025
9.5/10Excellent experience
Aldrich A. • 1 review
September 12, 2025
7/10The food is excellent. The service was not. Waited 10 mins after entering to be acknowlegded. They even asked if we wanted to sit inside or outside even though that was already on the reservation. 10 minties just to get drink menu. Drinks ordered 15 mins later because we waved someone over. One of us spoke to waiter to let him know we weren't happy with the service. There were 4 of us - 2 native portuguese and 2 learning portuguese. The waiter almost exclusively spoke to the native portuguese diners and left us feeling second class. We didn't fee like we were treated with the respect that we are in any other restaurant we've eated in here for 4 months. The bill was 300 Euros and unfortuantely had a 10% tip added on to our surprise. I wouldn't have tipped so much given the service. And with that much money we could have had a nice meal in our neighborhood restaurant with better service. Again, good food, but for a place like this the service was lacking. Super sad birthday meal.
Kevin W. • 6 reviews
September 8, 2025
10/10A must visit in Lisbon. Fabulous, creative cooking, stunning service and all at such a great price 🥰🥰🥰
Michael W. • 1 review
August 31, 2025
10/10
Great service and outstanding dishes!
Aleksandr S. • 5 reviews
August 15, 2025
10/10A very affordable place for a restaurant with such delicious cuisine and a Michelin star (well deserved). We sat outside on the veranda, which is located right in the park under a large tree.
Boris N. • 1 review
August 15, 2025
10/10
Service is best in lisbon. Food was amazing
Tamara A. • 1 review
August 7, 2025
10/10
The food and service were outstanding - we will definitely come back!
Kimberly C. • 9 reviews
August 9, 2025
10/10I love the food here. A hidden gem!
zunzum gastrobar • Owner
Thank you!! Zunzum Gastrobar
Chris C. • 4 reviews
August 7, 2025
10/10Tasty creative food and warm service from the entire team
zunzum gastrobar • Owner
🙏
Pedro C. • 5 reviews
August 1, 2025
10/10I don't usually write reviews, but I wanted to write this one to personally thank Paulo and his team for the care, kindness and overall service level provided to me and my girlfriend last friday. I told them and I would like to repeat it here: I've been to michelin star restaurants where the service wasn't as good. Maybe they were more careful with the position of the forks, but not with how happy we were with the experience. Thanks again! Pedro
zunzum gastrobar • Owner
Olá Pedro! Muito obrigado pelo comentário e pelo carinho. Ficámos muito felizes por saber que desfrutaram da experiência connosco! 😄 Só para esclarecer: não temos uma estrela Michelin, mas temos muito orgulho do nosso Bib Gourmand. E receber elogios assim, sobre o cuidado e atenção que damos aos nossos clientes, é o que realmente nos motiva a continuar a fazer o nosso melhor. Esperamos vê-los em breve! Zunzum Gastrobar
Keylla B. • 5 reviews
July 24, 2025
8/10Everything was ok!
Robert F. • 1 review
June 28, 2025
9.5/10R
Sergey C. • 20 reviews
June 24, 2025
6/10
I've visited this restaurant before and found it to be a solid choice with good quality and service. This time, I booked a table and later informed that their usual menu had been temporarily replaced from 22 June to 6 July by a seafood-focused selection. Since I love seafood and had positive memories of the place, I decided to keep the reservation. Unfortunately, the experience didn’t live up to expectations. The goose barnacle had an unpleasant taste and smell, and the scallop ceviche left the scallops tasting flat and bland. The crab with avocado could’ve been promising, but the salmon roe topping tasted artificial. When I mentioned the poor quality of the goose barnacles, the staff were understanding and removed the item from the bill. So I do appreciate their responsiveness. That said, I wouldn't recommend visiting until the regular menu returns after 6 July.
zunzum gastrobar • Owner
We're sorry your experience didn’t meet your expectations, especially as you’ve enjoyed dining with us before. We appreciate your feedback and the recognition of our team’s handling of the situation. That said, we believe your review is quite unfair. We use only fresh, high-quality products, and our seafood menu — clearly communicated in advance — was designed to highlight some of the best in Portuguese gastronomy. It’s unfortunate that you didn’t give the menu a fair chance, nor try the starters that reflect our culinary standards. While we respect personal taste, discouraging others from visiting feels unjust and doesn’t reflect the care and dedication we put into everything we serve. We’d love to welcome you again — either after July 6th when our regular menu returns, or sooner if you'd like to explore the non-seafood options we also offer.
Manuel L. • 20 reviews
June 18, 2025
7.5/10Good place but to noisy because of dinner groups with no respect for other tables
Mariusz L. • 2 reviews
June 14, 2025
10/10
+6Stunning place! Perfect food & amazing staff! I love it!
Prem S. • 1 review
June 6, 2025
10/10From cocktails to dessert, this was an amazing meal presented with finesse. The flavours were complex and complimentary; none were overwhelming or out of place. Presentation was artistic. Pacing was excellent.
Gary h. • 1 review
June 9, 2025
6.5/10lobster and clam pasta, good, but only had 4 pieces of lobster slice. was expecting a bit more
Margo R. • 1 review
June 5, 2025
9.5/10I’m so happy that my friend and I found this place through the Michelin guide app. Samantha took care of us that evening and she is an absolute delight and extremely knowledgeable about the cuisine. Both my friend and I opted for the “surprise me“ DEGUSTACION 6 courses and we highly recommend it! We also had a small selection for a wine pairing (about 3 wines each) which was a fabulous addition. Our highlights: Cod in curry with black eyed peas and cornbread crumbles. Ahi Tuna tartlet with pickled mustard seeds and avocado puree, Original Portuguese pot stickers in a light broth with micro-diced turnip also, hands-down, the best single pork rib we have ever tasted. Honestly, I could go on and on just try it for yourself. You are sure to be delighted with every course.
R B. • 3 reviews
May 25, 2025
7/10I’ve been to Zunzum several times before and always enjoyed it, but this latest visit was a real let-down. The staff seemed disinterested and the service throughout was poor. We asked twice for our drinks, nothing complicated – one beer and two Cokes – but they didn’t arrive until the main courses were served. We’d also ordered the couvert for the whole table at the start, but it never arrived. When I followed up, I was abruptly told it was coming, yet several tables who arrived after us were served their bread and olives while we continued to wait. It finally turned up after we’d finished eating, so we had to send it back. I also dropped my knife and it took several minutes and multiple attempts to get a replacement, even though the restaurant wasn’t busy. I really don’t like leaving negative reviews, especially for places I’ve had great meals in before, but the lack of attention and care this time was disappointing. Hopefully it was just an off day.
zunzum gastrobar • Owner
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent visit to Zunzum fell short of expectations, especially after the positive experiences you've had with us in the past. You're absolutely right to feel disappointed – the service you described is not at all in line with our standards, and we completely understand your frustration. We’re already looking into what went wrong that day to ensure it doesn’t happen again. We truly hope you'll give us another chance to make it up to you. It would be a pleasure to welcome you back and provide the level of care and attention every guest deserves. Zunzum team
Jorge C. • 56 reviews
May 21, 2025
10/10Liked it !
YiJen C. • 13 reviews
May 18, 2025
10/10
+2Great food and hospitality. Thank you for taking our preference seriously.
Fola A. • 1 review
May 19, 2025
5/10Both main courses ordered were so salty. The waiter didn’t warn us the starter we ordered was raw tuna.
Ann Helen M. • 3 reviews
May 18, 2025
9.5/10Exquisite tastes and presentation. exceptional staff.
Ian M. • 1 review
May 14, 2025
9.5/10
Excellent food, great service.
Gustavo A. • 6 reviews
May 9, 2025
10/10When you have employees like Bruno, everything is perfect!
Stephanie K. • 1 review
May 3, 2025
10/10Taking recommendations and enjoying the food
Sari H. • 1 review
May 3, 2025
5.5/10
Nice relaxed atmosphere and decoration. Friendly service, too. After experiencing four different michelin restaurants we could not believe this was one of michelins, too. The food tasted and looked so ordinary, not bad but nothing compared to other luxury restaurants we have visited. This restaurant was not as expencive as other michelin restaurants but should still be cheaper for this quality.
Cristina C. • 1 review
May 5, 2025
10/10It was a great experience at zunzum gastrobar. The cocktails ... the food ... the service... all fantastic!
Ingrid v. • 3 reviews
May 3, 2025
10/10Food and service top!
Bobby W. • 3 reviews
April 25, 2025
10/10
It was an excellent meal that met both of our taste preferences. A good variety of appetizers and entrees made it hard to choose but our server provided great guidance. Service was prompt but not rushed.
Vladimir K. • 17 reviews
April 10, 2025
10/10
Excellent food
thep A. • 2 reviews
March 8, 2025
10/10Everything
Maximilian l. • 5 reviews
April 21, 2025
9.5/10
+3Amazing dishes
Oliver S. • 2 reviews
March 31, 2025
7.5/10
We had high expectations for ZunZum, considering its association with the Michelin guide, but unfortunately, the experience fell short. The food was good, but not extraordinary—certainly not at the level I anticipated. The service, however, was a real letdown. There was zero attention to detail. For instance, after finishing the bread and butter, no one bothered to clear the empty plates until the very end of the meal. We asked for the sommelier’s recommendation for two wines, expecting some guidance. Instead, he showed up 10 minutes later with two wines already chosen. The red wine was good, but the white wine, while decent, did not pair well at all with my wife’s dish. Overall, the experience lacked the refinement and attentiveness I would expect from a restaurant of this caliber...and price range.
Katy F. • 12 reviews
March 26, 2025
10/10It was a great experience. Amazing food and a very chill but refine ambience!!
Paul S. • 1 review
March 26, 2025
8.5/10Everything was marvelous as usual, but it's time for a menu change.
sushil s. • 11 reviews
March 12, 2025
10/10Service was excellent. Food was amazing. Really enjoyed everything.
Rui R. • 74 reviews
March 3, 2025
6/10We had high expectations when we decided to pay our first visit to ZumZum as Chef Marlene is in the spotlight after receiving her first star. We started wonderfully with the super fresh pink prawns full of flavour, but then suddenly we had to wait almost 30 minutes for the second starter, 2 simple suckling pig croquets. The presentation was good but my croquet was cold inside (a sign that they rushed it to be served as quickly as possible). The restaurant was busy and you may attribute the delay because of this, but people that did arrive after us were eating their dessert when we finished our second starter. As Chef Marlene is from the North, the classic Francesinha was a must have, with the expectation that I would taste something different and special. Unfortunately that didn’t happen. Lack of flavour and nothing different nor special. The chocolate crème brûlée for dessert was good. Overall, a bit disappointing, but we will be back to give Chef Marlene and her team a second chance.
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