Comer Para Crer

Carolina S. • 5 reviews

October 18, 2024

3.5/10

The food is ok but we were completely robed in front of our eyes: 1. We asked if the Somersby was included in the menu, because the waitress told us we could chose any drink. She confirmed it was included BUT IT WAS CHARGED; 2. They also charged the FULL menus as if we had also drank 2 drinks and coffee from the menu instead of charging only the 2 dishes we ate 3. We asked for the refund and it was denied by the restaurant manager. She didn’t even apologize or explain the logic behind. So… never again.

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Comer Para Crer • Owner

Olá Carolina, agradecemos por partilhar a sua experiência, mesmo que desta vez não tenha sido positiva. Lamentamos profundamente os mal-entendidos e qualquer inconveniente causado. Valorizamos muito o feedback dos nossos clientes, pois é essencial para que possamos melhorar e evitar situações como esta no futuro. Pedimos desculpa pela situação e gostaríamos de poder reconquistar a sua confiança numa próxima visita. Estamos comprometidos em oferecer sempre o melhor serviço e atendimento.