Luisa M. • 1 review
December 24, 2024
3.5/10The food was really overpriced. The portions were tiny. We paid a lot of money and left the restaurant hungry. Basically, you are paying for the lovely view of the Etna. We were there on a cloudy night, however, and had a view of Via Etnea and surroundings. The service was so-so. The food was disappointing. And those small portions! It's not fair to charge such high prices and to serve mini portions! Unfortunately, the restaurant was the lowest point of a fantastic Sicilian holiday. Wake up, management---start serving more pasta. It costs nothing at the supermarket. Shame on you!
Sheila J. • 1 review
December 12, 2024
4/10Booked table for 7.30 and only people in restaurant. Good medicos! Asked to use QRV to view menus which I hate and they had only one menu and no wine menu! We had a main course but no one came over to ask if we wanted anything else no desert coffee or drinks. We were totally forgotten even though the restaurant was empty. Very disappointed and would not go again.
Ákos Z. • 1 review
December 10, 2024
10/10Perfect
Etnea Roof Bar & Restaurant by “UNA cucina” • Owner
Dear Akos Zsibrita, we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are delighted to read that you had a perfect experience! Our guests and clients can enjoy the best for Italin food and wine while siiting just in front of the majestic volcano Mt. Etna . We look forward to welcoming you back at the exclusive Etnea Roof Bar & Restaurant by " UNA cucina". Best regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Jon B. • 22 reviews
October 22, 2024
10/10ALL the staffs were superbe 👌👌👌
jason a. • 1 review
October 25, 2024
9/10Alessandro was top notch
David P. • 1 review
October 10, 2024
5.5/10We had just missed the lunch menu - we had to settle for a different menu which was fine. We both chose the Club Sandwich which was not very good; certainly not what we would expect of 4 star hotel restaurant or price. Staff were doing other things than looking after their guests. We certainly won't go back. It wasn't a great experience
Nataliya B. • 3 reviews
September 30, 2024
10/10Everything was irreconcilable - the food, the view, the attitude. Bina took care of us, accommodated us and was so kind and kind! Thank you, Bina!
Simon B. • 1 review
September 12, 2024
7.5/10The food was excellent But our table was booked for 7:30 and we didn’t get our food until 9:45 we had to ask several times for drinks and 4 times for the bill !! It wasn’t particularly busy So the waiting staff weren’t rushed off there feet !!! Can’t fault the food when we got it it was excellent But the poor service let it down terribly
Demi G. • 1 review
September 4, 2024
9/10The vieuw is amazing! The service as well. Really relax ambiance, especially when you want to escape the busy city of Catania. It feels like a fresh air when you arrive in this restaurant. Nothing to complain about that at all. But there’s one thing (and I don’t know if this is bc we had the lunch carte instead of diner cart), But on the lunch carte there’s not much that I eat. I eat vegetarian & some types of fish. And I couldn’t found anything on the cart except for a really small salad & fries ( they are delicious). even though I didn’t eat much I’m really happy we visited this restaurant.
Laetitia H. • 2 reviews
September 6, 2024
2/10The service was horrible. No respect for the clients. We wait like an hour to have the waiter got our meal orders. Waiters have no consideration for us and even have some disdain. We have made reservation that allows us to have discount and the waiters did not give any discount even if it was expected with our reservation. I certainly never recommend this restaurant for anyone who wants to spend good times and I’d rather give my money to other restaurants nearby that have much more better service and food. If you want to waste your time and money and if you want to show off, this is the right place. Don’t go there really. You will have bad memories of Catania.
Elizabeth P. • 1 review
September 6, 2024
9.5/10A rain storm came up quickly, and the servers did their best to accommodate those that were at the patio such as myself. We appreciate their abilities to think quickly on their feet.
Pauline M. • 9 reviews
August 31, 2024
10/10It was for a birthday and the restaurant team has been really at the top to achieve our wishes. Very vert nice and pleasant place and the personal is really amazing .
Marlon G. • 1 review
September 1, 2024
10/10Excelente food, excellent staff excellent view thanks to Alessandro who took care of everything for us
Xiang Wen C. • 19 reviews
August 24, 2024
10/10The view was nice and a good breakfast buffet
abbie f. • 2 reviews
August 18, 2024
10/10Lovely waitstaff, food was beyond incredible and just an unbelievably beautiful setting. Would so go again!
Roxanne M. • 1 review
August 5, 2024
6/10The after lunch, lunch menu was disappointing. Few options. Very pricey. We got the cheese and meat platter for €22 and it had very little. And it was served with ketchup?! The €14 endive salad was small and would not have filled my appetite, if served alone. It's a good spot for evening, rooftop cocktails but it's overpriced for what they offered.
Milenka T. • 13 reviews
July 29, 2024
10/10Jolie experience
Helce R. • 2 reviews
July 27, 2024
6/10The service is not good.
Neale S. • 2 reviews
July 27, 2024
10/10A wonderful place to spend an evening, with beautiful views across Catania and of Mount Etna in the distance. The staff were attentive and friendly. We opted for fish courses from the menu and our food was carefully presented and packed with flavour. A lovely spot for a romantic evening.
Krassimira Z. • 1 review
July 26, 2024
10/10the view of the volcano from the terrace as well as the sunset and the great service from Alessandro
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