La Azotea Restaurante y Arroces

Giorgio E.4 days ago

5.5

Average food but acceptable. What is disappointing is the discrepancy between the online menu, with plenty of choices, and what is offered on a different menu at the restaurant. The holy week may be an excuse, but not a justification

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Adrian P.15 days ago

4.0

Very disappointing experience from the outset. We arrived slightly early due to heavy rain and were told we couldn’t enter and should go across the road for a drink. When we did, we were then told we could only sit at the bar, which quickly became crowded and uncomfortable. The situation felt disorganised and unnecessarily awkward. The staff were argumentative and unhelpful, which set a negative tone before the meal had even begun. When you factor in the taxi cost to get there, the overall experience was poor value. There are far better restaurants closer to the centre where you can relax and feel welcome. Would not return.

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La Azotea Restaurante y Arroces

Thank you for your review. We are sorry to hear that your experience with us was not as expected. We would like to kindly clarify that our restaurant opens at 20:00, and your reservation was scheduled for that exact time. You arrived almost 30 minutes in advance, and unfortunately we were not yet able to receive guests, as we carefully respect our team’s rest time between shifts. That being said, we are fortunate to have a bar area just opposite, with high tables and tapas, which is indeed more lively—as is typical in Seville’s traditional tapas culture, something many visitors usually enjoy. Our intention was to offer you a comfortable alternative while we prepared to open. We would also like to say that our venues are located in the San Lorenzo neighborhood, which is part of the historic city center, although not within the main tourist area. We mention this only to avoid any possible confusion regarding our location. At no point were you left waiting in the rain and we are sorry if it was your perception