Le Comptoir JOA - Antibes La Siesta (pièce d'identité obligatoire et accès aux mineurs interdit)

Crystal k.3 months ago

10

food is delicious n excellent service .

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Le Comptoir JOA - Antibes La Siesta (pièce d'identité obligatoire et accès aux m

Dear Madam Kung, Thank you for visiting our restaurant and for taking the time to share your feedback. We are delighted to hear that you particularly enjoyed the quality of our cuisine as well as the service provided by our team. We look forward to welcoming you again soon. Kind regards, Raphaël Bagnouls, assistant commercial Siesta Beach Club

Vittone D.5 months ago

8.5

Le restaurant

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david b.8 months ago

2.0

The website does not make it obvious that the restaurant is central to the casino. Request for Identity does not stipulate Passport. Photo ID/ Driving licence for UK person was not acceptable. Refused entry & turned away..

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Adalberto B.2 years ago

3.5

Xénophobia (nativism), discrimination and poor service. What a night! Restaurant : upon arrival, we had to wait a few long minutes , while the staff finished their discussion behind the bar. Once acknowledge by Catherine, we were led to a nice table area, when she changed her mind and took us to a table next to waitress service station. We decided not to complain, as we did not to spoil the evening. That table was free for for the next 45 minutes, and it was given to "national". Accent was treated as second class customer. Service: basic However, we acknowledge the effort from our waitress. Food: industrial starters and desert; however the main course was delicious, good quality steak, cooked perfectly. Casino: Portuguese documents are not valid in France for JOA! Upon arrival, and after registering on JOA website already, I was informed by the staff at reception , that "Portuguese documents were not valid as there are issues"with Portugal. Portuguese documents are "not recognized by France". After informing that I would not accept that excuse, and I would take more serious measures , suddenly everything was fine and a card was issue. What a joke! Everything is on camera, including the bad manners of the security person.

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Le Comptoir JOA - Antibes La Siesta (pièce d'identité obligatoire et accès aux m

Hello, We are sorry that your experience did not meet your expectations. Regarding the table, it is possible that it was reserved for another time slot, unrelated to the nationality of the customers. As for identity documents, French regulations require the presentation of a valid official document (passport or identity card), regardless of the country of origin. We remain attentive to your comments in order to continue improving our welcome and service. Kind regards, Tania, Service marketing

- -.more than 2 years

9.5

Excellent

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