Le Deck Restaurant

marzine d. • 1 review

March 16, 2025

5.5/10

very expensive, small portions, not very friendly service and a very slow one, pears with calison not a hit nice view

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations in several areas. We strive to provide excellent food and service, so we are disappointed to learn about your perception of our pricing, portion sizes, and the friendliness and speed of our service. Your comments are invaluable and we will discuss them with our team to ensure improvements are made. Regarding the pears with calisson, we appreciate your honesty. It’s feedback like this that helps us refine our menu to better suit our guests' tastes. We are pleased, however, that you enjoyed the view from our restaurant. We hope that, despite your mixed experience, you will consider giving us another chance to impress you in the future. Warm regards, Guest Relations.

Kankamol U. • 2 reviews

March 9, 2025

10/10

The food at le Deck was absolutely fantastic—every dish was flavorful, beautifully presented, and truly satisfying. The ambiance was wonderful, especially with the stunning view that made our dining experience even more enjoyable. However, our arrival a little early seemed unwelcome, as the staff made it clear we shouldn’t be there even though we were just waiting quietly outside to admire the scenery. Despite this, once inside, the service was professional, and the overall experience was excellent. A great place to dine, but a warmer welcome would make it perfect.

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you for taking the time to share your impressions of your visit to our restaurant Le Deck. We are delighted to hear that you enjoyed the quality of our cuisine, the ambience of the restaurant and above all the breathtaking view that accompanied your meal. Regarding your arrival, we would like to explain that it was never our intention to make you feel unwelcome. Prior to opening, our team is busy cleaning and setting up the restaurant to ensure the best possible experience for our customers right from the start. This is why we sometimes ask customers to wait a little before entering. However, we understand that this may have been perceived differently and apologize for any inconvenience caused. We appreciate your feedback, which helps us to improve our hospitality and services. We hope to see you again soon for an even warmer experience that will meet your expectations. Yours sincerely, Costumer relations

Kim M. • 12 reviews

December 25, 2024

10/10

Delicious food and fantastic service. One of our favorite restaurants

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the food and the service. It's always a pleasure to know we are one of your favorite restaurants. We look forward to welcoming you again soon! Kind regards, Costumer relations

Murtezi F. • 18 reviews

November 24, 2024

10/10

Super restaurant

likeReport

Le Deck Restaurant • Owner

Cher client, Merci beaucoup pour votre commentaire ! Nous sommes heureux que vous ayez apprécié votre expérience dans notre restaurant. Nous espérons vous y revoir très bientôt ! 😊 Cordialement, Relations clients

Kankamol U. • 2 reviews

October 22, 2024

8.5/10

Food are really satisfied, but not with the services, the waitress served water by placing the bottle on the table without pouring it. I asked for chili olive oil, and they just asked if I needed it, then disappeared without returning to let me know if they had it or bringing it to me.

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you enjoyed the food at our restaurant, but it’s clear we fell short in our service. We apologize for any oversight regarding the water service and the requested chili olive oil. Your comments have been shared with our staff to ensure we improve our attentiveness and communication. We appreciate your patronage and hope to provide a more seamless experience on your next visit. Kind regards, Costumer relations

Eriks M. • 2 reviews

September 27, 2024

10/10

Excellent place with gorgeous food and service.

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you so much for your wonderful feedback. We are thrilled to hear that you had an excellent experience with us and enjoyed both the food and service. It's always our goal to provide an exceptional dining experience, and we're glad we could meet your expectations. We look forward to welcoming you back for another memorable visit! Warm regards, Costumer relations

Mariya H. • 2 reviews

September 14, 2024

10/10

It's the best restaurant I've ever visited - the fantastic view over the lake of Geneva combined with the excellent gourmet food!

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you consider our restaurant the best you've ever visited. Knowing that you enjoyed both the fantastic view over Lake Geneva and our gourmet food truly warms our hearts. We strive to provide an exceptional dining experience, and your feedback reaffirms the hard work our team puts in every day. We look forward to welcoming you back soon for another memorable meal. Thank you once again for choosing our restaurant and for sharing your experience. Warm regards, Guest Relations

Juliette W. • 7 reviews

September 9, 2024

6/10

Nice view. It as a bit cold inside the restaurant. The food is good but not extraordinary.

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the view from our restaurant. However, we apologize if the temperature inside was uncomfortably cold. We will certainly address this issue to ensure a more comfortable environment for all our guests. We also appreciate your comments about the food. We always strive to offer exceptional meals and will take your feedback into account as we continue to refine our menus. Thank you again for your visit and your valuable feedback. We look forward to welcoming you back soon, and to offering you a warmer atmosphere and even more impressive culinary experiences. Yours sincerely, Costumer relations

HipHopPro TV S. • 1 review

August 20, 2024

5.5/10

The food was much better in the past and one of the my friend’s meals came once we were almost done with ours. Also the service wasn’t great as it normally is. The best part was the view and ambiance. But definitely didn’t hold up to the quality and experience of what it used to be.

likeReport

Le Deck Restaurant • Owner

Dear customer, Thank you for taking the time to let us know what you thought of our restaurant following your recent visit. We are delighted that you found the quality of the food to be better than your previous experiences. However, we are sorry to hear that the service was not up to your expectations and that a friend's dish was served late. We take your comments regarding service and the consistency of our dining experience very seriously. We have immediately passed on these concerns to our catering team in order to analyze these shortcomings and implement the necessary improvements. Our goal is to provide quality service and a memorable experience to each and every one of our guests. We appreciate your compliments on the view and ambience, and are pleased that these aspects have continued to please you. We sincerely hope to have the opportunity to welcome you againfor a better experience. Kind regards, Costumer Relations

Antoine P. • 5 reviews

August 6, 2024

7/10

Portion are very small, and dishes were served cold

likeReport

Le Deck Restaurant • Owner

Dear Guest, Thank you for taking the time to provide feedback on your dining experience at our restaurant. We are truly sorry to hear that the portions did not meet your expectations and that your dishes were served cold. This is certainly not the standard we aim to uphold, and we deeply regret any disappointment caused. Please rest assured, we have addressed this immediately with our culinary team to ensure that all meals are prepared and served according to our high standards of quality and temperature. We are committed to providing not only beautiful but also satisfying and well-presented meals to all our guests. We value your feedback as it helps us to continuously improve. We hope to have the opportunity to welcome you back and provide a dining experience that truly reflects the quality and service we are known for. Your dining satisfaction is very important to us, and we are committed to making things right. Warm regards, Guest relations

Jie X. • 1 review

July 29, 2024

8/10

Good experience

likeReport

Rana S. • 5 reviews

July 29, 2024

10/10

Night out with a friend, lovely food and fantastic staff! The view is breath taking!

likeReport

Le Deck Restaurant • Owner

Thank you for taking the time to tell us about your delightful experience at our restaurant. We're delighted to hear that you and your friend enjoyed a pleasant evening, thanks to our delicious cuisine and the exceptional service provided by our staff. We are also delighted that the breathtaking view added to the charm of your visit. We strive to create memorable experiences for all our guests, and your feedback is a wonderful confirmation of our efforts. We look forward to welcoming you back for another enjoyable evening. Yours sincerely, Costumer relations

Marzia M. • 1 review

July 17, 2024

9/10

stunning view , classy place do have lunch or dinner , bar a bit more undertoned

likeReport

Le Deck Restaurant • Owner

Thank you for sharing your experience at our restaurant. We are thrilled to hear that you enjoyed the stunning view and found our place classy for dining. It's always a pleasure to know that our guests appreciate the ambiance we strive to create. We have noted your comment regarding the bar atmosphere being a bit more understated. We aim for a balanced experience across our dining and bar areas and appreciate your feedback as it helps us refine our approach. Thank you once again for your visit and your valuable insights. We look forward to welcoming you back for another delightful lunch or dinner. Warm regards, Costumer relations

Janet O. • 50 reviews

July 8, 2024

10/10

Amazing views and dinner ambiance but food is very overpriced.

likeReport

Le Deck Restaurant • Owner

Dear Ms Oberson, Thank you for taking the time to share your feedback regarding your dining experience at our restaurant. We are delighted to hear that you enjoyed the amazing views and the ambiance during your dinner. However, we are sorry to hear that you found our pricing to be overpriced. We strive to provide a dining experience that reflects the quality of the ingredients and the care our culinary team puts into each dish. We appreciate your perspective and it will be considered as we continually assess our pricing strategy to ensure it aligns with the value we aim to offer our guests. Thank you once again for your visit and your valuable feedback. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Warm regards, Guest relations

Sten H. • 3 reviews

June 30, 2024

9/10

Nice view

likeReport

Le Deck Restaurant • Owner

Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the view from our restaurant. It's truly one of the highlights we love to share with our guests. We look forward to welcoming you back soon for another visit, perhaps to enjoy not just the view but also our culinary offerings. Warm regards, Costumer relations

Ella G. • 1 review

June 23, 2024

10/10

The view, ambience, fresh bread and the food made our visit memorable!

likeReport

Le Deck Restaurant • Owner

Dear Ms Gex-Collet, Thank you so much for your wonderful review! We are thrilled to hear that the view, ambience, fresh bread, and quality of our food made your visit memorable at [Hotel Name]. We strive to create a delightful dining experience, and your kind words are a testament to our team's efforts. We look forward to welcoming you back soon for another memorable experience. Warm regards, Guest relations

Luc T. • 1 review

May 24, 2024

9/10

The most amazing views. Very expensive food and small portions. Our most memorable meal of our trip.

likeReport

Le Deck Restaurant • Owner

Thank you for sharing your feedback about your dining experience at our restaurant. We are thrilled to hear that you enjoyed the stunning views and that your meal with us was the most memorable of your trip. We appreciate your comments regarding the pricing and portion sizes. We strive to offer dishes that are made with high-quality ingredients and crafted with exceptional care, which can be reflected in our pricing. We understand that value perception varies and will take your feedback into consideration as we continuously seek to balance cost and guest satisfaction. We hope to have the pleasure of welcoming you back in the future, perhaps to explore other dishes that might better meet your expectations in terms of portion size and cost. Warm regards, Costumer relations

Patrick B. • 8 reviews

April 21, 2024

9.5/10

Nice view

likeReport

Le Deck Restaurant • Owner

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the view from our restaurant. We are proud of our unique location and are glad that it added to your dining experience. We look forward to welcoming you back for another delightful visit. Warm regards, Costumer relations

Nicholas A. • 2 reviews

March 10, 2024

10/10

An amazing location overlooking vineyards and Lac Leman behind. Great atmosphere, cosy with very attentive staff. The food was delicious, the lentils and the caneloni especially delicious!

likeReport

Le Deck Restaurant • Owner

Thank you so much for your wonderful review. We are delighted to hear that you enjoyed the exceptional location of our restaurant, with its stunning views over the vineyards and Lake Leman. It is always a pleasure to know that the ambiance of our establishment and the attentiveness of our staff contributed to making your experience pleasant. We are also glad that you found the food delicious, especially the lentils and cannelloni. We are committed to offering quality cuisine that highlights local flavors and delights our guests. We look forward to welcoming you back for another memorable culinary experience. Warm regards, Costumer Relations

Elias H. • 1 review

February 17, 2024

8/10

When arriving we were stunned by the elegant ambiance. Sadly the Waiter didnt take our Jackets. At the Table we were welcomed by a good Prosecco. The food was excellent and the chef also took special wishes into account. The signature Menu was very good. The presentation was on a high level, also the combination of the tastes. Sadly the Service was not the best, we had to refill our glasses by ourselfs.

likeReport

Le Deck Restaurant • Owner

Thank you for taking the time to tell us about your experience in our restaurant. We are delighted to hear that you enjoyed the elegant ambience, the quality of the Prosecco and the excellence of our cuisine, including the signature menu and its presentation. We are also delighted that our chef was able to accommodate your special requests, ensuring a personalised dining experience. We regret, however, that our service did not meet your expectations, particularly with regard to jacket and glass service. We value your feedback as we strive to provide impeccable service that matches the quality of our cuisine. Please be assured that we will address these issues directly with our service team in order to improve our guests' experience. We look forward to welcoming you back and providing a smoother, more attentive service on your next visit. Kind regards, Costumer relations