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Reviews
8.6of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Gregory P. • 8 reviews
September 9, 2024
10/10
Service impeccable
O'terroirs • Owner
Cher Client, Nous vous remercions pour votre retour ! Au plaisir de vous accueillir à nouveau ! Le Maître de maison et son équipe
Stephen A. • 6 reviews
June 27, 2024
9/10The terrace was quite pleasant. The menu was rather limited, but what there was was (mostly) very good. Wine list was interesting, but a bit overpriced. Service excellent.
O'terroirs • Owner
Dear customer, Thank you for your feedback. We are delighted that you enjoyed our terrace and found our menu satisfactory. We have also taken your comments into account. Thank you for sharing your experience with us. The owner and his team.
Yuliia B. • 2 reviews
June 1, 2024
9/10
Nice restaurant with very attentive service.
O'terroirs • Owner
Dear customer, We are delighted that you enjoyed your experience in our restaurant as well as our service. We look forward to welcoming you back soon. The owner and his team
Manu F. • 2 reviews
August 19, 2023
10/10We tried the “Discovery” 4-course tasting menu, which was excellent. The service was good, and the staff were very friendly. We were able to eat outside with a view of the lake. Overall, a very nice experience.
O'terroirs • Owner
Dear Guest We would like to thank you for your kind comment and are pleased to pass on your satisfaction to our staff. We look forward to welcoming you back. Best regards The Maître de Maison and his team.
Mary Jo W. • 2 reviews
January 15, 2023
10/10One of the best brunches we have ever eaten Service and food was outstanding. Best butternut squash soup I have ever eaten view of lake was beautiful Ask for window seat Highly recommend
O'terroirs • Owner
Dear Madam. The entire Beau-Rivage team thanks you for your comment. We are delighted to know that you have appreciated our service. We hope to see you again very soon in our establishment. Madam Wrenn, we send you our best regards. The Hotel Manager and his Teams.
Jamie W. • 3 reviews
January 12, 2023
10/10
Amazing service and communication. The food was outstanding, portion size appropriate for the number of courses, wine excellent.
O'terroirs • Owner
Dear sir. The entire Beau-Rivage team thanks you for your comment. We are delighted to know that you have appreciated our service. We hope to see you again very soon in our establishment. Best regards, The Hotel Manager and his Teams.
Sam H. • 2 reviews
January 6, 2023
10/10Excellent food, drink, service and ambience. Value for the daily menu exceptional- willl definitely visit again
O'terroirs • Owner
Good morning. The entire Beau-Rivage team thanks you for your comment. We are delighted to know that you have appreciated our service. We are looking forward to seeing you again very soon in our establishment. Very best regards, The Hotel Manager and his Teams.
Sheila P. • 46 reviews
October 2, 2022
9.5/10Good food and service; the only problem was the cutlery: the forks had round handles so they went around in circles in the hand, so they were impossible to use.
Joseph G. • 6 reviews
September 10, 2022
10/10This restaurant is amazing. I called in advance to ask whether there is a Vegan option and they said yes - and wow, was I amazed when I arrived. My friend and I were pleasantly surprised with the three course Vegan brunch we had - from the delectable vellouté starter and then a very filling, delicious salad to that scrumptious risotto and the highlight of the brunch - that fruit tart with everything made out of fruits - crust and all - simply divine! And the service was top notch. Kudos to the Chef and the entire team at O'terroirs!
Kathrin J. • 3 reviews
August 20, 2022
10/10We had a wonderful evening at the O'terroirs restaurant. Everything was absolutely perfect: A very warm welcome, very friendly and competent waiters and delicious food. We will definitely come back!
Erica P. • 9 reviews
July 23, 2022
9.5/10Food is amazing, we chose the Decouverte menu and it was excellent. The staff was very welcoming and kind. The restaurant has a nice view on the lake of Neuchâtel. We will come again!
Christopher e. • 1 review
May 15, 2022
7/10compared to the brunch that the Beau Rivage offered before the Covid, wewere very disappointed with the choice of dishes and the quality of certain ingrediants. I would have been willing to pay more to find the same as before the pandemic. The staff were polite and tried to be helpful but we had the impression that they were overwhelmed by the number of diners, we ordered a bottle of wine but were then asked by 2 other waiters if we would like to order wine! However the restaurant cadre and view is splendid.
O'terroirs • Owner
Dear Sir. We thank you for your comment but regret that your experience did not live up to your expectations. A transitional period is now behind us. We have already taken the necessary steps with our new reception manager to ensure that the friendliness and helpfulness of our staff is up to our standards and those of our guests. You can be sure that we have further refined our services to ensure that every detail is perfect. We look forward to welcoming you again in the near future and send you our best regards. The Hotel Manager and his Teams.
Pamela V. • 4 reviews
April 30, 2022
10/10
Excellent service, delicious food, beautiful decor and amazing view of the lake.
O'terroirs • Owner
Dear Madam Vo. Thank you for your kind words! We are delighted that your stay went so well. Please feel free to tell your friends about your good experience so that they can also enjoy our services. We want to provide our guests with excellent service with all our heart. Best regards, The Hotel Manager and his teams.
Nicolas M. • 30 reviews
December 15, 2021
10/10Friendly welcome and very good food in a nice decor!
Markus K. • 5 reviews
October 27, 2021
8.5/10Nothing exciting, friendly. Ok
- -. • 2 reviews
May 24, 2020
5/10For Sunday brunch we where seated at the terasse next to the place where people come outside to smoke and had to bear with stinking ashtrays next to us. In a good restaurant an order "Without lactose" does definitely not mean that you bring the plate with lactose, upon protest delete the food with lactose from the plate and then bring the same plate back! Wine recommendation by young gentlemen was very good. Heavily overpriced for what you get, even for Switzerland.
Ana Maria E. • 1 review
April 1, 2019
10/10Excellent dinner and service! Amazing view! We will go back for sure!
- -. • 1 review
December 9, 2018
10/10Delicous food and very friendly staff
- -. • 1 review
September 8, 2018
10/10I hosted a dinner for a party of 10, friends from 4 different countries. The restaurant made special dishes for one person with celiac disease. The food was tremendous. Presented expertly, great wine selection, and service befitting a 5 star hotel.
- -. • 2 reviews
August 18, 2018
7/10Service does not match food quality: requests needed to be repeated several times....strange for such a luxary hotel. Neighboring table was very noisy.
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