Oria de Martín Berasategui

Kristen N. • 1 review

July 2, 2024

8/10

The food was incredible; however, service was lacking. We arrived promptly but only received water for 40 minutes. I was clear with the server that I had to finish dinner by 10pm to meet the babysitter, but because of their initial delay in service, I did not receive all of the dishes despite having to pay for them. While staff was wonderful, the initial delay was unacceptable.

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Marcela E. • 1 review

July 2, 2024

10/10

Beautiful food and service. A very thoughtful menu of extreme quality

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Oria de Martín Berasategui • Owner

Dear Marcela, Thank you for your positive feedback. Our team strives to offer a unique dining experience with a menu that reflects the best of the Mediterranean and Basque cuisine, carefully prepared to cater to our guests' preferences and dietary requirements. It is wonderful that the quality of our offerings met your expectations and contributed to your dining pleasure. We look forward to seeing you again. Best wishes, Monica Subirats, General Manager

James B. • 3 reviews

June 21, 2024

10/10

Incredible service AND cuisine!

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Tal D. • 2 reviews

May 30, 2024

9.5/10

Truly amazing food, a must for foodies.

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Oria de Martín Berasategui • Owner

Dear Tal, We thank you for sharing this feedback on your recent dining experience. We are delighted that you enjoyed the food offerings at Oria Restaurant. Under the direction of Martín Berasategui, we strive to serve fresh cuisine inspired by the Mediterranean, with a special nod to Basque flavours. Our menu is designed to surprise and cater to individual preferences, ensuring each dish is crafted to accommodate any dietary restrictions or preferences our guests may have. We would love to have you return for another fantastic experience in the future. Best regards, Monica Subirats, General Manager

Marco B. • 3 reviews

May 24, 2024

10/10

Simply fantastic

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Oria de Martín Berasategui • Owner

Dear Marco, Thank you for this positive review. We are thrilled to hear that your visit to Oria Restaurant was simply fantastic. It is our pleasure to offer a unique dining experience with our fresh Mediterranean-inspired cuisine, and we're glad that this resonated so well with you. We eagerly await the opportunity to serve you again. Warm regards,

Lynne O. • 1 review

May 16, 2024

10/10

What a wonderful once in a lifetime experience celebrating my husband’s birthday! Everything was beyond our expectations!

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Oria de Martín Berasategui • Owner

Dear Lynne, Thank you for your positive feedback. We are thrilled that your experience was beyond expectations, as we strive to provide our guests with an exceptional dining journey. The team at Oria takes great pride in crafting unique, Mediterranean-inspired dishes with a touch of Basque tradition, and we are glad that this resonated with you during your special occasion. It is our goal to offer a once in a lifetime experience with each visit, and it brings us immense joy to know that we have succeeded in making your celebration exceptional. Happy birthday to you again! We would love to see you again in the future. With our kind regards, Monica Subirats, General Manager

Katja M. • 1 review

April 20, 2024

8/10

Dinner was delicious and ambiance very nice, however it was difficult to understand the waiter.. about the ingredients of the courses. As well, the dinner option indicated price 140 eur, but then in the courses for Kokotxas you needed to pay extra. Iz should be rather included in the total price.

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Oria de Martín Berasategui • Owner

Dear Katja, Thank you for reviewing your visit. It is a delight to hear that the dinner was delicious and you enjoyed the ambiance at Oria Restaurant. These are aspects that we take great pride in and are pleased to know they met your expectations. However, we regret to hear that there was difficulty in understanding the waiter when explaining the ingredients of our courses. Our staff is trained to provide clear and detailed explanations, and we will reinforce the importance of this communication. Regarding the additional charge for Kokotxas, we aim to be transparent with our pricing and apologize for any confusion this may have caused. The exclusivity of certain ingredients sometimes necessitates an extra charge, which we strive to communicate effectively. We continuously seek to balance the finest products with our creativity, offering a bespoke gastronomic experience that caters to the unique preferences of our guests. We look forward to welcoming you back. Best regards, Monica Subirats, General Man

Marcos G. • 73 reviews

March 21, 2024

10/10

A perfect place to celebrate something special. You'll get the service of a 5-star hotel restaurant together with an amazing assortment of food (chef Martin Berasategui has a well-known international reputation). Wine suggestions were perfect, too. A bit on the expensive side, but worth it for a special occasion

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Oria de Martín Berasategui • Owner

Dear Marcos, Thank you for sharing this feedback. We're thrilled to hear that our service met the mark of a 5-star hotel restaurant and that our food selection, crafted with the spirit of Mediterranean and Basque cuisines, impressed you. It's also wonderful to know that the wine suggestions perfectly complemented your meal and contributed to the celebratory feel of your special occasion. We take pride in our unique tasting menu tailored to each guest's preferences and dietary needs, and we're glad this bespoke approach resonated with you. We are already looking forward to your next visit. Best wishes, Monica Subirats, General Manager

Trine B. • 1 review

February 20, 2024

8/10

This was my 5th time eating at Oria, food really good, but price has gone up a lot since my last time. Must say we was chocked about the sous chef (Head waiter) behavior, really arrogant and almost scolded my friend because we asked if it was to late to change some dishes to vegetarian... Not sure I will be back.

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Oria de Martín Berasategui • Owner

Dear Trine, Thank you for sharing your feedback. We're delighted to hear that you've enjoyed our cuisine consistently, reflecting the fresh and creative culinary approach inspired by Mediterranean countries with a touch of Basque tradition. However, we regret to hear about your recent experience with our team member. While we're proud of our team's expertise, it is never our intention for any guest to feel uncomfortable. We strive to accommodate dietary requests as part of our commitment to personalised service and culinary excellence. We all truly hope that you will be back to see us again before too long. Kindest regards, Monica Subirats, General Manager

Maura D • 1 review

December 23, 2023

10/10

Great fine dining experience, with most of the courses in

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Oria de Martín Berasategui • Owner

Dear Maura, Thank you for your positive feedback. We're thrilled to hear that you had a great fine dining experience. Our team strives to provide a unique dining journey, inspired by the flavors of the Mediterranean and Basque cuisine, and it's rewarding to know this resonated with you. We're glad you appreciated the personalized aspect of our tasting menu, meticulously crafted to suit individual preferences and dietary needs. We look forward to seeing you again. Wishing you a wonderful 2024! Monica Subirats, General Manager

Martin B. • 1 review

September 20, 2023

9.5/10

The pacing was great. Service formal and top notch. The magic of texture, flavour and presentation was definitely there. We spent 3 hours here at the table and it felt like an hour. Memorable meal. Would have liked to have seen pricing for wine by the glass.

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Oria de Martín Berasategui • Owner

Dear Martin, Thank you for sharing this feedback. We are delighted to hear that you enjoyed the pacing, service, and the magic of texture, flavor, and presentation in our dishes. Our team, directed by Martín Berasategui, strives to provide a memorable dining experience for our guests. We appreciate your feedback regarding the wine pricing. While we do offer a tailored tasting menu, we understand the desire for more transparency in wine pricing. We will take your suggestion into consideration to enhance our guests' experience in the future. We apologize for any inconvenience this may have caused during your visit. We are already looking forward to your next visit. Best wishes,

Alexandru P. • 1 review

September 8, 2023

8/10

It is our first Michelin experience . The service and food experiences were was different from any other restaurant we’ve tried. We’ve chosen the traditional tasting menu (120€), same of the dishes or more appreciated than other, varying with each one taste. The bill was higher than expected because of the starting champagne, water and taxes.

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Oria de Martín Berasategui • Owner

Dear Alexandru, Thank you for sharing this feedback. We are delighted to hear that you enjoyed your first Michelin experience with us and appreciated our service. It's great to know that our traditional tasting menu provided a unique and different dining experience for you. We apologize if the final bill was higher than expected due to the champagne, water, and taxes. Our goal is to provide a memorable experience, and we understand the importance of transparency in pricing. We appreciate your feedback on the noise level and atmosphere, and we will take it into consideration to improve our guests' experience. We are already looking forward to your next visit. Best wishes,

Lucy T. • 1 review

August 19, 2023

10/10

A wonderful experience, service was exceptional and the food was absolutely fantastic. Highly recommend.

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Oria de Martín Berasategui • Owner

Dear Lucy, Thank you for taking the time to share your wonderful experience at our restaurant. We are thrilled to hear that you found our service exceptional and the food absolutely fantastic. Our team, led by Martín Berasategui, takes pride in creating fresh Mediterranean-inspired dishes with a nod to Basque cuisine, and we are glad that it resonated with you. It is also great to know that you appreciated the quiet atmosphere and the fast waiting time, as we strive to provide a comfortable and enjoyable dining experience for our guests. We look forward to welcoming you back for another memorable meal. Warm regards,

Eduardo S. • 11 reviews

August 18, 2023

10/10

Everything was perfect, totally recommend it!!

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Oria de Martín Berasategui • Owner

Dear Eduardo, Thank you for this positive review. We are thrilled to hear that everything was perfect during your visit and truly appreciate your recommendation. It's great to know that you found our restaurant to be calm and our service to be very fast. We always strive to provide an exceptional dining experience, and we're glad that we were able to meet your expectations. Our team, led by Martín Berasategui, takes pride in offering fresh Mediterranean-inspired cuisine with a touch of Basque flavors, and we're delighted that you enjoyed the food and atmosphere. We would love to have you return for another fantastic experience in the future. Best regards,

Jami V. • 2 reviews

June 24, 2023

7/10

We family of 5 people chose the menu for 125 euros. Unfortunately, several dishes were very ordinary, one of the appetizers and meat. Such a high price did not match the food.

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Oria de Martín Berasategui • Owner

Dear Jami, Thank you for sharing this feedback. The opinions of our guests are always useful in helping us to identify areas in which we might improve. We have taken note of your comments and will be taking them into consideration. We hope to have the occasion to welcome you back. Best wishes,

Cleber Z. • 3 reviews

June 3, 2023

6/10

Service uneven, with some tables been served differently, why some received the menu printed and some no, there’s a lot of space between corses that are unjustified, and they mistake the meat cocking point

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Stephen C. • 6 reviews

June 3, 2023

10/10

Exceptional food, service and delightful wines and the roof top terrace has great city views. Thanks to the chef and team

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Oria de Martín Berasategui • Owner

Dear Stephen, Thank you for this positive review. It is wonderful to hear that you enjoyed your dining experience and appreciated the magnificent views we are lucky to have. Our team really appreciate your positive feedback as this motivates us to continue providing excellent meals and service. We would love to see you again in the future. With our kind regards,

Peter B. • 5 reviews

March 11, 2023

9.5/10

The friendly and attentive staff guided us through the outstanding tasting menu. Original, tasteful and presented beautifully.

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Oria de Martín Berasategui • Owner

Dear Peter, Thank you for this positive review. We appreciate your compliments on our service and it's great to know that you appreciated the dishes prepared during your visit. Our team, led by Martín Berasategui, takes pride in crafting fresh cuisine inspired by Mediterranean and Basque flavours, and we're glad it resonated with you. We look forward to welcoming you back for another memorable meal in the future. Warm regards,

L.ars V. • 5 reviews

December 30, 2022

10/10

Excellent meal. Had a tasting menu with wine pairing, and the food was just top class. Possibly, some of the wines were too special, but the overall impression was that this was top class. Waiters were first class, and suggested very well how to approach each course. The sommelier could possibly have been a little more generous, but he also explained the wine choice very well. Highly recommended!

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Lucas S. • 1 review

December 14, 2022

9/10

Amazing experience and very high quality food! The only thing disappointing was the server got one of our main dishes wrong so when they came out and we noticed that one was not what we ordered we made our server aware and she just took back one of the mains which meant that by the time the correct dish arrived the other persons dish was cold. Disappointing as you would have thought that both dishes would be taken back and delivered at the same time so that one dish doesn’t just sit there and get cold. No apologies given too, just taken back to the kitchen and no further update on how long we would be waiting for. Came out about 10 mins later but like I said earlier it was disappointing as my boyfriends dish was now cold. Little basic thing but has a massive effect on the experience. I did really like how you don’t get charged service charge and it’s based on your decision! Would recommend as-long as in the future they got the dishes right or at least take both back to the kitchen if one is wrong so that the food is warm/hot.

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