Carla L. • 6 reviews
June 15, 2025
9/10We went for dinner, the service was really good and attentive and the view amazing, with a live singer. The food was good although the spaghetti with clams could have a little bit more flavour. Def a good deal with the 20% discount, especially considering the location and ambiance.
Janette I. • 9 reviews
June 10, 2025
4.5/10It all started really well but then all went horribly wrong. I booked a table for 2 earlier in the day because of the 20% discount offer on food & told a couple that we’d met the day before & they also booked later to join us. When we went in we asked if we could sit together, all good, very accommodating. Our starters were really good, but straight away they didn’t have the cheapest wine option available so had to pay €9 more per bottle, but it was nice so we accepted that, but when the main course came out mine was inedible, mixed seafood, all over cooked and hard to swallow. They seemed to be very apologetic about this and insisted I had the local fish dish instead, so I had to wait for that and it was quite nice, other meals were good but not great. But when we went to pay for the meal they didn’t want to honour the 20% off for all 4 of us and tried to charge me €9 extra for the replacement meal, they also wouldn’t let us split the bill in 2. Not a great experience & wont return.
Acqua Marina Restaurant • Owner
Dear guest, Thank you for taking the time to share your experience, although we are truly sorry to hear that your evening did not meet expectations. We're glad to know that the initial welcome and the starters were to your liking, but we sincerely apologize for the issues with the wine, your main course, and especially the handling of the bill at the end. Our goal is to provide a pleasant experience in every aspect, and we regret that there were misunderstandings regarding the discount and the bill splitting. We will seriously consider your feedback to improve communication about our offers and the flexibility of our service. We sincerely hope to have the chance to regain your trust in the future. Best regards, The Management Patrizio Moschiano General Manager GTO Resorts Hotel Admiral
Patrick D. • 9 reviews
June 13, 2025
10/10We have gone to next door Bagni Delfino for years, but have become frustrated with their pretension and lack of flexibility. Acqua Marina is our new favorite!
Mitch H. • 2 reviews
June 10, 2025
6/10We booked as a 2 which we receive 20% off, we saw a couple we knew at the arrival and asked if we could sit together, they then proceeded to give us only 20% discount even though we booked separately, the manager was a very very nice guy and very understanding however he left before the end of our meal, we sent one meal back as it was over cooked and he suggested that he bring the fish of the day, to which we said thank you if that’s your recommendation we will take it. Then on the bill there was no discount for the meal ordered etc, we were charged the full price . Any too restaurant would have removed the meal from the bill. Anyway over 2/4 meals were good and service was good until the Manager left
Acqua Marina Restaurant • Owner
Dear customer, Thank you for sharing your experience. We value transparency and would like to make it clear that promotions offered through TheFork are valid for individual bookings and for a separate customer base. In your case, there are two reservations made with the same name and referring to the same table and time, which is why it was not possible to apply the 20% discount twice. I understand that there may have been some confusion, but the platform and our rules provide a discount per booking, not cumulative between multiple bookings related to the same group and table. We hope to welcome you again soon, confident that we will always offer you a quality service. Best regards, Ristorante Acqua Marina
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