Don Raimundo - Hotel Convento La Gloria

Erwan H.4 months ago

6.0

Good service but not too the level of a fine for 160€/pers. Food is just okay I shaved certainly not aligned with the price. Coffee was charged extra for 6€, on top of a total bill of 320€-a funny joke 😁

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Don Raimundo - Hotel Convento La Gloria

Good morning, Thank you for your feedback. We would like to inform you that you reviewed the information, price, form, terms and conditions, and menu before making your reservation, and were therefore satisfied with the service. Our prices are always in line with the quality of service, management, and the high-end cuisine we have been offering since 1967, earning numerous awards. Unfortunately, as in any establishment, tastes vary, and not everyone appreciates the quality and the hard work behind it. Best regards and Happy New Year

Nicolas N.11 months ago

10

José provided angle outstanding service, also very friendly we do hope to see him next time

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Karine B.more than 2 years

4.0

The place is beautiful but the customer experience is bad and weak quality ( food and service). The welcome is not profissional and they don't kind the clients. I can not repeat....

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Don Raimundo - Hotel Convento La Gloria

Dear Madam. First of all we thank you for booking in our Restaurant. Regarding what you comment, we are sorry that your experience was not what your were expecting, we always try to have the best treatment with our clients. We have been serving our customers for more than 50 years and our staff is professional. You arrived with a dog and we informed you that dogs are not allowed, in fact we offered you the possibility of having dinner on our Bar Terrace at street level. It was Palm Sunday and we had quite a lot of staff. We don't know why, according to you, they didn't treat you well. With regard to the quality of the food, we are backed by years of experience and a multitude of awards obtained. We are sorry that it was not to your liking. Sincerely

- -.more than 2 years

5.0

Restaurant was empty!

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