Hard Rock Cafe Milan

Paola f • 1 review

November 25, 2023

6.5/10

The food was not good and very expensive . I didnt feel the HRC vibe here ,It s a pity .the waiter was fine ,but for the rest it s a pity because i usually like HRC

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Orio S. • 4 reviews

November 25, 2023

5/10

Servizio poco curato, temperatura glaciale. Cibo da migliorare

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Guillan Gayle M. • 1 review

November 15, 2023

10/10

The food was abundant????????????

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Yarin A. • 1 review

September 30, 2023

5.5/10

We order salad and asked without cheese, and that didn’t happen. The burger with gluten free no cheese is very dry and not tomato or pickles. At the end when we asked for the bill , they added one more burger the we didn’t order, and charged us for sauce that we didn’t know that cost money.

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Hard Rock Cafe Milan • Owner

Dear Yarin, Thank you for taking the time to review our services. We sorry to hear that we were not able to meet your expectations. Our aim is providing an exceptional experience and would like to ensure this is reflected in all of our interactions with customers. We’ll communicate your feedback to our team members, but we can assure that your situation is an exception and far from our usual standard. We look forward to welcoming you soon at our Cafè to deliver you a special Hard Rock experience.

Becki P. • 1 review

September 15, 2023

3.5/10

Service was ok but they rushed us from starter to main we hardly had time to chew the last bite before they were on us to bring main out. Pepsi was flat and chicken burger was chewy and tasteless. Sides brought out with starter and generally disappointing! Wouldn’t bother again as was but poor and expensive.

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Hard Rock Cafe Milan • Owner

Hello Becki, thank you for your review. The opinion of those who visit us is very important to us and always pushes us to improve. We are very sorry that your visit to Hard Rock Cafe Milan did not meet your expectations. As for the prices, we would like to point out that they are in line with all the Hard Rock Cafes in the world. We hope to see you again soon to ensure you have an authentic Hard Rock experience.

Klaus L. • 1 review

September 6, 2023

7.5/10

We were seated downstairs, the general atmosphere was not so much like many other Hardrock Cafe´s. Relatively few memorabilities. Staff nice and friendly! Food was delivered fast.

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Hard Rock Cafe Milan • Owner

Good morning Klaus and thanks for the review. We are very happy that the experience offered was appreciated and we would be very happy to have some more details in order to always improve. See you soon for another pure Hard Rock style experience!

Egidio C. • 497 reviews

September 5, 2023

2/10

I prezzi del menu’ al ristorante non coincidono con l’app the fork

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Hard Rock Cafe Milan • Owner

Ciao Egidio, Grazie per aver lasciato una recensione! Per i prezzi, purtroppo abbiamo avuto un problema sull'aggiornamento, ma sarà nostra premura risolvere il problema e aggiornare i prezzi. Ci dispiace che abbia trovato questo disguido, la invitiamo nuovamente a ritornare nel nostro Cafe. Una buona giornata, Il team di Hard Rock Cafe Milan!

Inge E. • 2 reviews

August 14, 2023

8/10

Best nachos out of any Hard Rock we’ve ever been to. Excellent service from Simone. Gluten free roll used for burgers could be better - maybe buttered would be less dry.

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Marcio E. • 1 review

July 28, 2023

3.5/10

Serviço fraco , ambiente feio muito decepcionado . Se inspirem no Hard Rock de Lisboa ( o mais bonito )

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Hard Rock Cafe Milan • Owner

Dear Marcio, thank you for your review. We are sorry that we didn’t meet your expectation. We’d like to know more so we can put things right and improve our service. We look forward to welcoming you soon and provide you with a true Hard Rock experience.

Hannah L. • 1 review

July 27, 2023

10/10

I went to Hard Rock Cafe in Milan with my family and friends just to get pleasantly surprised. The food was delicious.

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Hard Rock Cafe Milan • Owner

Dear Hannah, thank you for your rockin' review, we’re so glad to hear that you enjoyed your Hard Rock Cafe Milan experience! We look forward to welcoming you soon!

Keith A. • 1 review

July 27, 2023

5.5/10

The service was the slowest we have come across in a Hard Rock Cafe. The burger buns were incredibly dry - which ruined the overall taste of the burger.

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Hard Rock Cafe Milan • Owner

Dear Keith, We are sorry that your experience was far from your expectations. We’d like to know more so we can put things right. We hope you will give us a second chance to provide you with a true Hard Rock experience.

Andrea M. • 86 reviews

July 26, 2023

5.5/10

Not the best Hard Rock experience I can recall. The place is very loud and feels rather "messy", food is only acceptable - not bad, but I've eaten better burgers in other restaurants if the same chain. Prices are high even considering the very central location and the brand: unless you have some discount (which we did have), I'd look elsewhere. Another note: Hard Rock Cafes normally display lots of music-related memorabilia, but this one seemed very light on that front.

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Hard Rock Cafe Milan • Owner

Dear Andrea Thank you for taking the time to review our services. We are sorry to hear that we were not able to fully meet your expectations. Our aim is providing an exceptional experience and would like to ensure this is reflected in all of our interactions with customers. We’ll communicate your feedback to our team members in order to improve our service. We look forward to welcoming you soon at our Cafe to deliver you a special Hard Rock experience.

David T. • 3 reviews

July 4, 2023

6.5/10

The food was OK, not great. We've been on different Hard Rock Cafe before and it was our least favorite. Our waiter was polite but he was busy all night. Looks like he was serving two floors plus the terrace. When we told him that we have finish, he took 20+ minutes to comeback and ask if we want the receipt and pay. It was a strange night with 2 chefs from the Philippines, promoting 3 meals but no one at the front desk told us about it so we have to be sit next to the presentation without knowing what's going on. No music, we would have appreciated to be informed when we arrive, we would have sit at the second floor with the music. We were stock between the soundcheck of an upcoming show and the chef talking for an hour. Plus, the decorations downstairs aren't pretty rocking like some other hard rock Cafe. It's sober, no instruments, no items on the wall. It wasn't a bad diner but it could be have been better with communication from the front desk and having a waiter with less tables. Thanks!

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Hard Rock Cafe Milan • Owner

Dear David, Thank you for taking the time to review our services. We're sorry to hear that we were not able to meet your expectations. Our aim is providing an exceptional experience and would like to ensure this is reflected in all of our interactions with customers. We’ll communicate your feedback to our team members, but we can assure that your situation is an exception and far from our usual standard. We look forward to welcoming you soon at our Cafè to deliver you a special Hard Rock experience.

Claudiu B. • 1 review

June 29, 2023

10/10

The restaurant was very fine. The personal very friendly and amabil.

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Hard Rock Cafe Milan • Owner

Dear Claudiu, thank you for your review, we’re so glad to hear that you enjoyed your Hard Rock Cafe Milan experience! We're happy that you've apprecieted our restaurant and our staff. We look forward to welcoming you soon.

Angela María A. • 1 review

June 18, 2023

10/10

Excelente servicio Valentina excelente anfitriona

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Hard Rock Cafe Milan • Owner

Hola Angela, Muchas gracias por su comentario, nos complace saber que ha disfrutado el servicio de nuestro personal. Definitivamente compartiremos su revisión con Valentina ¡Te esperamos pronto en nuestro Café!

Massimo D. • 84 reviews

June 17, 2023

8/10

Imperdibili memorabilie del mondo rock

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Hard Rock Cafe Milan • Owner

Ciao Massimo, grazie per la bellissima recensione. Siamo molto felici che l'esperienza offerta sia stata all'altezza delle sue aspettative e che abbia apprezzato in particolare le nostre memorabilia, è molto importante per noi! Ancora una volta, grazie per il commento e la aspettiamo presto nel nostro Cafe!