Jack's Brasserie

Camilla C. • 1 review

July 23, 2025

10/10

The food

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Jack's Brasserie • Owner

Thank you very much for your kind words! We’re delighted to hear that you enjoyed the food — your compliment means a lot to our kitchen team. We would love to welcome you back again soon for another excellent experience. Best regards, Maximilian von Reden General Manager

Brunno M. • 1 review

July 12, 2025

10/10

+1

Fast service - delicious food Good ambiance Always a reason to come back

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Jack's Brasserie • Owner

Thank you very much for your lovely feedback and for taking the time to share your impressions with us. We are delighted to hear that you appreciated the fast service, delicious food, and pleasant ambiance at our Jack’s Brasserie. It's always a pleasure to know when our guests enjoy their time with us. I will gladly share your kind words with our team - everyone will be thrilled to know they contributed to your positive experience. We look forward to welcoming you back again soon! Best regards Maximilian von Reden General Manager

Tuomas K. • 1 review

July 4, 2025

10/10

The food was amazing and worth the money. The wine list is huuuge and there are choices for everyone. Service was excellent! This is a must place to eat at bern

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Jack's Brasserie • Owner

Thank you very much for your enthusiastic feedback and for visiting Jack’s Brasserie. We are thrilled to hear that you thoroughly enjoyed the food and found it worth the price. Our extensive wine list is indeed curated to offer something for every taste, and it’s a pleasure to know you appreciated the variety. Your kind words about our service mean a lot to us! I will be sure to share your lovely praise with the entire team — they will be delighted to know they contributed to your great dining experience. We hope to welcome you back again very soon! Best regards Maximilian von Reden General Manager

Tim F. • 1 review

June 20, 2025

6/10

I am surprised this restaurant had Michellin recognition. The carrot appetizer was ridiculously small, didn't even contain a medium size carrot worth of vegetable. Stroganoff was good but, everything was overpriced (I see that is someone who eats in a lot of nice restaurants). A good restaurant but, did not meet expectations

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Jack's Brasserie • Owner

Thank you for your feedback. We regret to hear that your experience at Jack's Brasserie did not meet your expectations. While we are pleased that you enjoyed the Stroganoff, we’re sorry to learn that the carrot appetizer and overall value did not leave a positive impression. Please rest assured that we take such comments seriously and will review your feedback with our culinary team. We strive to offer a dining experience that reflects both quality and value, and your perspective helps us in that effort. We hope to have the chance to welcome you again in the future and provide you with a more convincing experience. Best regards Maximilian von Reden General Manager

Victoria B. • 22 reviews

June 15, 2025

10/10

Delicious food, friendly staff and a relaxed atmosphere.

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Jack's Brasserie • Owner

Thank you very much for your kind words about your visit to Jack’s Brasserie. We’re thrilled to hear that you enjoyed the delicious food, the relaxed atmosphere, and our friendly service. It’s always a great pleasure for us to create a warm and welcoming experience for our guests. I will gladly share your lovely feedback with the team—they’ll be delighted to know they contributed to your enjoyment. We look forward to welcoming you again soon! Best regards Maximilian von Reden General Manager

Angela C. • 15 reviews

April 11, 2025

9/10

Good food and good service

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Mesut D. • 5 reviews

April 30, 2025

10/10

Very great ambiance, good food. Very close to public transport which is an advantage.

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Jack's Brasserie • Owner

Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the ambiance and food at our restaurant Jack's. It’s also great to know that our central location made your stay even more convenient. I will be happy to share your kind words with our team – they will surely appreciate knowing they contributed to your positive experience. We would be very pleased to welcome you back in the near future. Best regards Maximilian von Reden General Manager

Adrienne M. • 1 review

April 15, 2025

10/10

Incredible pommes dauphine with lovely perch quenelles. Perfect schnitzel. Also really sweet attention for the children with drawing options. We had a perfect meal.

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Jack's Brasserie • Owner

hank you so much for your kind words! We're thrilled to hear that you enjoyed your meal with us – especially the pommes dauphine, perch quenelles, and our classic Schnitzel. It’s also lovely to know that the small touches for the children added to your experience. I’ll be sure to pass on your compliments to the team – everyone will be delighted to know they contributed to a perfect meal for you and your family. We look forward to welcoming you back again soon! Best regards, Maximilian von Reden General Manager

Yann Z. • 5 reviews

March 26, 2025

8/10

Food delicious and ambiance was very nice unfortunately the service was at this peak point (lunchtime) understaffed or overwhelmed. We had a quite long waiting time for our meals.

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Jack's Brasserie • Owner

Thank you very much for your visit and for taking the time to share your feedback. We are delighted to hear that you enjoyed the delicious food and the pleasant ambiance at our restaurant. However, we sincerely regret that the service did not fully meet your expectations during this busy lunchtime period. Please rest assured that we take your comments seriously. We will review the situation with our team to ensure that we are better prepared during peak times and can provide the attentive and timely service our guests deserve. We hope to have the pleasure of welcoming you again soon and offering you a seamless experience from start to finish. Best regards, Maximilian von Reden General Manager

Lord Mike S. • 1 review

April 7, 2025

10/10

The Food was excellent

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Jack's Brasserie • Owner

Thank you so much for your kind words. We’re delighted to hear that you enjoyed the food. Our kitchen team will be very happy to receive your compliment. We hope to welcome you back soon for another delicious experience. Best regards, Maximilian von Reden General Manager

Enrico C. • 2 reviews

March 1, 2025

8/10

Service

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Anne-Claude K. • 1 review

February 18, 2025

10/10

Good place, good food

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Jack's Brasserie • Owner

Thank you for your kind words. We are delighted to hear that you enjoyed both the atmosphere and the food. We truly appreciate your feedback and look forward to welcoming you back soon for another great experience. Best regards, Maximilian von Reden General Manager

Touradj E. • 1 review

February 19, 2025

10/10

A great restaurant with a very long history that should not be missed when visiting Bern!

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Jack's Brasserie • Owner

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your experience at Jack’s Brasserie and appreciate its rich history. It means a lot to us that you would recommend our restaurant as a must-visit in Bern. We look forward to welcoming you back for another memorable dining experience. Best regards, Maximilian von Reden General Manager

Bruno V. • 2 reviews

February 14, 2025

9/10

A typical "brasserie parisienne" ambiance with a touch of class. Impeccably clean, very attentive service and quality dishes in relation with the theme. Definitely worth a trip, especially in view of the fact that there are less and less "brasseries" or "bistrots" around us. Perfect location two steps away from Bern main station.

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Jack's Brasserie • Owner

Thank you for your kind words and for sharing your experience at Jack’s Brasserie. We are delighted to hear that you enjoyed the Parisian brasserie ambiance with a touch of class, as well as the attentive service and the quality of our dishes. It’s also great to know that our central location near Bern’s main station added to your positive experience. We truly appreciate your recommendation and hope to welcome you back soon for another enjoyable visit. Best regards, Maximilian von Reden General Manager

Sukhuman I. • 1 review

December 13, 2024

8/10

Service not quite good, but food is good . Your staff make the mistake of bill 2 times that it shouldn’t happen. Today we’re not feel good.

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Jack's Brasserie • Owner

Thank you for your feedback. Please accept my most sincere apologies for the inconvenience encountered during your last visit in the Jack's Brasserie and for the mistakes on your bill. You are right and this should not have happened. I wish to assure you that your feedback was brought up to the Brasserie Manager and that appropriate training is being provided to the entire team to ensure against a repeat of the same on going forward. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Michael M. • 1 review

November 25, 2024

10/10

Eating at Jack’s is always a good experience when I visit Bern!

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Jack's Brasserie • Owner

Thank you very much for your feedback. We are delighted to read that this time also you enjoyed your meal with us in the Jack's Brasserie and that both the friendly service as well as the delights from our kitchen continue to convince you. It is my pleasure to share your kind words with our entire team. Looking forward to welcoming you back again soon. Kind regards, Maximilian von Reden General Manager

Robert B. • 1 review

November 22, 2024

10/10

It was a wonderful evening in a brasserie with an atmospheric ambience and friendly staff and excellent cuisine.

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Jack's Brasserie • Owner

Thank you very much for your feedback. At Jack's Brasserie, we prioritise an authentic experience and deliver this with a friendly and dedicated team, who pay as much attention to the details on our plates as they do to our service. Thank you for recognising this and sharing these positive impressions with us. We were happy to pass on your kind words to the entire Jack's team and remind them how valuable their work is to our guests. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Doug E. • 10 reviews

August 30, 2024

9/10

Great cocktails. Best cucumber soup I’ve ever hard

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Jack's Brasserie • Owner

Thank you very much for your feedback. We are delighted to read that you enjoyed your meal with us in the Jack's Brasserie and especially our culinary delights. It is my great pleasure to share your compliments with both our bartender and our kitchen team, I am sure that they will be thrilled to hear about it. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Peter J. • 2 reviews

August 19, 2024

5.5/10

The restaurant is well known and has a certain reputation for it’s Wiener Schnitzel with potato salad. I found the the price in time of this plate has increased but the size of the bread crumbed veal has decreased and the potato salad had very little taste.

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Jack's Brasserie • Owner

Thank you for your feedback. Please accept my sincere apologies for your disappointment with our well renowned Wienerschnitzel during your last visit. While you are right and our prices evolve with time, I wish to assure you that our Wienerschnitzel are still prepared with the exact same weight of meat. Being prepared by hand in our kitchen, every Wienerschnitzel is unique in its form and it can happen that they seem smaller, but the portion remains the same in every plate. As for the potato salad, I am very sorry to read that it was not as tasteful as on your last visit. I wish you would have brought it up to the attention our our Service Team as we could have checked it and prepared a new potato salad for you. I do hope that this will not prevent you from coming back to us and that we will have the chance to welcome you again and serve you better on your next visit. Best regards, Maximilian von Reden General Manager

renate s. • 1 review

July 27, 2024

8.5/10

Good food with very small portions at high prices! Ambience very nice.

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Jack's Brasserie • Owner

Thank you for your feedback. We are glad to read that you enjoyed your meal with us in the Jack's Brasserie and that both the ambiance and the delights from our kitchen could contribute to this memorable experience. Thank you also for your constructive feedback in regards to the size of our dishes and our price structure, which has been shared with our Executive Chef for consideration. We appreciate your valuable input. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager