L'Orangerie - Hôtel Aquabella - Groupe Partouche Aix-en-Provence
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9.3/10
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9.5
A great family dinner- reasonable menu selection, food was excellent and service was great without being fussy. Really enjoyed.
9.5
Without a doubt , the green tomato ice cream!!!
10
What a lovely evening. The lotte dish is exceptional. One of the best things that we’ve had in a while. Paired with professional and warm service, we left very happy.
8.0
The restaurant was good and the food as well. Service was OK.
7.5
Lovely setting & great ambience! However, the service was slow & sub-par for that kind of establishment! Then we got a very obnoxious waiter who waved his finger in my wife’s face & argued about a cup of coffee!!! Totally unnecessary & way out of line!!! I summoned the Manager who was very apologetic & gracious! We’ll probably return, since everything else was super…but we’ll make sure to avoid that waiter!
9.5
The quality of the food and the presentation.
8.5
We've eaten here twice and really enjoy it. The menu is small but there are both carnivore and vegetarian options to choose from
5.0
The ambiance was "Brit Bus Tour Dining Stop." I was really surprised that it has four stars. Very understaffed, though the staff did what they could.
10
The restaurant is located in a beautiful area. They were very good in catering for my gluten and lactose allergies.
3.0
A complete debacle. The literal worst service we've ever received in our whole lives (and it's even worst coning from a 4 star hotel restaurant). So, what went wrong? The waiter was very sketchy and slow, he broke a few plates, was cobstantly on his phone and brang the food plates stashed on top of each other (so the food was touching the plate). We had to wait more than one hour for our food and wven had to stand up to get some vread cause tbe server forgot to bring it even after asking. after complaining no form of compensation wad offered, not even the courtesy of an explanation. The food itself was bordeline offensive: the veil and chicken where severely undercooked (we did not send them back because at that point we had waited more then 1.5 hours and wrre indeed famished) and surely overpriced (as everything else). The room was cold and there where drops of rain coming from the ceiling. Considering the price I wouldn't wish it on my worst enemy.
10
Beautiful and peaceful. We were very happy to have dined here.
10
Excellent repas
9.5
The food at L'Orangerie is simply fantastic-- creative, elegant, and satisfying. If you are thinking about dining here, do not hesitate.
10
Great wait staff, excellent food and drink. Definitely a restaurant to go to while in Aix Provence. Our waiter was so great trying to speak English with us. Great experience.
10
The last time I was here was 14 years ago. The hotel the restaurant is located in has been renovated and looks really more upmarket and modern, the restaurant itself has also been transformed and there is an open kitchen . I ordered the veal chop and it was excellent . Service was fast and friendly . Recommended.
10
Very pleasant outside space with good food and service
9.0
It was an amazing dinner the food that must feel the service. All of them was amazing a great mood
6.5
Very good menu and it was nice sitting outside. The service was good intentioned but lacking. This, for me, killed the atmosphere. I’d try it again but for lunch.
L'Orangerie - Hôtel Aquabella - Groupe Partouche Aix-en-ProvenceThank you very much for taking the time to bring this issue to our attention. Being very concerned about the satisfaction of our customers, we take your feedback into account and will make sure that this problem does not occur again. We would like to see you come back to our facility, for a much better experience. Our apologies again
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