Mondi Amsterdam New West

Elizabeth S. • 1 review

June 23, 2025

7/10

Service and environment are wonderful. Food was average but the drinks were fantastic.

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Mondi Amsterdam New West • Owner

Dear Elizabeth, Thank you for sharing your feedback. We’re delighted to hear you enjoyed the service, atmosphere, and our drinks. We hope to welcome you back soon for an even better experience at Mondi New West. Kind regards, Team Mondi New West

Julie S. • 1 review

March 28, 2025

4.5/10

Firstly, I object to being refused a glass of water and being forced to buy bottled water. Our bill without the water was €84 so it’s not as if we weren’t spending enough. Because of this we had one drink each and then went elsewhere for more drinks afterwards. My cocktail was forgotten- no big deal. The 'sharing’ starter of 3 bits of fried plantain were no bigger than a slice of lemon. Terrible value at €13 and just about enough for 1 person. Next, I asked for fries without Parmesan because I’m vegetarian. They came with Parmesan and the portion without arrived only after I had to ask. I asked for rice without egg. It couldn’t be done because it’s already cooked. Fair enough, but I wasn’t told until after I asked where the rice was. My eggplant main course was disgusting. My husband’s corn cob was cremated. Lastly, I glanced into the kitchen to see the chef tasting something and putting the spoon back into it. Horrible, horrible, horrible.

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Mondi Amsterdam New West • Owner

Dear guest, Thank you for your detailed review. We’re sorry to hear your experience did not meet your expectations. We take your comments very seriously and will address them internally. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, Team Mondi New West