Jeffrey B. • 1 review
October 25, 2025
2/10Had a terrible experience. Abysmal service. Not just rude. There was a short haired woman — maybe she owns the restaurant? — who displayed some truly unacceptable behavior. She kept calling people names, laughing in guest's faces when they'd try to ask questions. She was openly hostile to my wife and I, as well as other patrons. Why would you do this to people who have come to enjoy a meal at your restaurant? It was bizarre. The food was poor. The service was poor. The decor was filthy. It's down an ally street covered in graffiti and garbage. Avoid at all costs.
Monsù • Owner
I’m very sad to read this review. Above all that happened never is happened before. The woman you talk about is not the owner, but the room director. Usually she’s very kind and has a quiet and good behaviour either way anyone, costumers and colleagues. And is first time that someone writes all this bad things about her and all the restaurant. I’m very sorry that your experience was so negative and poor, but I cannot accept that food was poor! I can understand that your mind disposition was not good because of the waitress, but about our food you can tell anything but not that’s poor! We put lot of care and energies and we spent all our time into the restaurant to give our guests a good experience, as you can read from the others reviews. So, please, apologize our lady of the room because that was a very bad day for her….try to come again, I’ll be very happy to have you in Monsù!
Anne R. • 2 reviews
October 23, 2025
10/10Great food with plenty of tasty gluten free options plus an efficient and friendly service made Monsu our fave Naples restaurant
Monsù • Owner
Thank you so much!! Always we try to make our guests happy and satisfied! This is our pleasure!! Are you soon
Kirk R. • 1 review
September 26, 2025
10/10Monsu does traditional Neapolitan cuisine well, and the staff are terrific. The tomato sauce and the Ragu were the best I tasted in Naples.
Monsù • Owner
So happy to read your reviews!!! All of them!! So happy you felt the real sense of our team work. Always we make all we can to give to our customers good food with a kind and nice service, not too much formal, but attentive and in a friendly way. Thank you, see you soon!!
Richard S. • 2 reviews
September 25, 2025
10/10Great friendly service and fantastic food. Was lovely to sit outside and watch the world go by immersing yourself in great Naples culture. The servers there really helped us with allergies and recommendations
Connie W. • 1 review
September 17, 2025
9.5/10Fun location on side street and excellent ravioli and polpetti/ octopus.
Monsù • Owner
Thanks so much for your words! We put lot f passion and care into our preparations. Nice to read you!
Amber M. • 3 reviews
September 3, 2025
10/10This is my absolute favorite restaurant when I visit Napoli.
Monsù • Owner
And you’re one of our favourite customers!!!! Every time we see you with pleasure! See you soon!
Jacob J. • 1 review
August 26, 2025
10/10Staff were great with us being English and also having a gluten free guest
Monsù • Owner
Thank you so so much! We try to be very kind d with everyone of our guests. Wait for your coming again
Jonathan L. • 1 review
March 12, 2025
5.5/10White wine , Trebbiano, was watery. The dishes lacked flavor, compared to dinners of the last seven days in It ad ly
Monsù • Owner
So sorry for your bad experience! For sure our wine is not watery, we take from a bottle of doc wine! May be your taste is difference from our dishes. It happens..
Hadar E. • 2 reviews
December 30, 2024
8.5/10we very enjoyed
Sim R. • 1 review
December 7, 2024
10/10the food and drink were top notch, and the staff were attentive and able to make appropriate recommendations for the food/drink
Dean J. • 3 reviews
September 14, 2024
4.5/10Food was bland have eaten all over Italy this place ranks low
Leslie P. • 7 reviews
September 14, 2024
7/10Seemed to bother the owner upon arrival to be seated. There was only one server on the evening we were there, he def did his best but could have used assistance. One meal was delicious the other ok.
Egor Y. • 8 reviews
September 15, 2024
6.5/10Good, but slightly overpriced for this food
Lawrence W. • 5 reviews
May 9, 2024
10/10Great location. Quaint. Calm atmosphere amidst the craziness of the city. Delicious neopolitan cuisine. Looking forward to returning!
Toon C. • 22 reviews
April 27, 2024
10/10Perfect quiet spot the heat of Napoli
Peony W. • 1 review
April 12, 2024
10/10Great service, great food, great place.
Monsù • Owner
Thanks a lot!! Everything we make, make with care and hope our customers feel it! Thanks
Xavier A. • 4 reviews
November 24, 2023
7.5/10Very good food. Very slow service.
rachel k. • 1 review
November 7, 2023
10/10What a lovely little restaurant. Great service, tasty food and perfect for the gluten free members of the group
Michael F. • 3 reviews
September 3, 2023
9/10Nice restaurant on a side street. Good outdoor seating. Appetizers, wine and dessert were good. The swordfish was a nice very thin cut, which was unusual for swordfish as I’ve had it many many times in the past and it was always a thick cut. The problem is, it was little dry and had no flavor. So avoid the swordfish.
Tamar S. • 1 review
September 1, 2023
8/10Good
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