SACHI
Reviews
9.3of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Artur L. • 18 reviews
October 27, 2024
6.5/10Pour ambience and very expensive food
SACHI • Owner
Dear Guest, Thank you for taking the time to share your feedback. We regret that the ambiance and value did not fully meet your expectations. Your comments are valuable to us and will help guide our continuous improvement efforts. Sincerely, Mandarin Oriental, Geneva
Mari B. • 12 reviews
October 25, 2024
6/10The weater we were assigned was super nice, and always had an answer to our queries. we hahad a gluten intolerant on the table and he always made sure to explain what was ok for her to have. he gave that extra mile aat all times.
SACHI • Owner
Dear Guest, Thank you very much for your feedback. We are delighted to hear that our waiter provided attentive and considerate service. Given your positive comments, we would value any additional insights on your rating of 6/10, as we continuously seek to enhance our guests' experiences. Warm regards, Mandarin Oriental, Geneva
Khalid A. • 2 reviews
October 19, 2024
10/10Hope to see them in Gulf
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Mean H. • 6 reviews
October 12, 2024
8.5/10Food is good. IMO it is more towards japanese fusion.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Pambos P. • 1 review
September 22, 2024
10/10Excellent service, friendly staff, delicious food
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Benjamin B. • 2 reviews
September 22, 2024
10/10A fantastic experience that was further elevated by Joseph. He brought a charisma and energy that is often lacking in fine dining. The food was perfectly portioned and refreshing. The highlight of the trip to Geneva. Quite a gem of a restaurant.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Kunle O. • 1 review
September 15, 2024
10/10Great and friendly service
Sam S. • 1 review
August 16, 2024
10/10The crispy rice salmon & wagyu steak were certainly a highlight! Great food, excellent wines from the Somm.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Rabab A. • 8 reviews
June 24, 2024
10/10Super yummy . One of the best Japanese restaurant
SACHI • Owner
Dear valued guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Maan A. • 1 review
June 15, 2024
9/10Everything was good
SACHI • Owner
Dear valued Guest, We truly appreciate you taking the time to share your kind feedback with us. We are delighted to read that your dining experience has exceeded your expectations. We will make sure to pass on your kind words. We would be thrilled to welcome you again at SACHI. Sincerely, Mandarin Oriental, Geneva
Sofia K. • 8 reviews
June 13, 2024
8.5/10Lovely meal with friends. Wonderful food with some amazing and original Asim fusion flavors. Very friendly service but a bit forgetful and slow on a busy night.
SACHI • Owner
Dear Guest, We truly appreciate you taking the time to share your feedback with us. We are delighted to read that your dining experience was up to your expectations. We will make sure to pass on your kind words. We would be thrilled to welcome you again at SACHI. Sincerely, Mandarin Oriental, Geneva
Lorenzo F. • 12 reviews
May 4, 2024
5/10Menu offering an over expensive overambitious fusion menu, with fish quality on the level of a Chinese "all you can eat" in Italy. Ordered dishes came in casual order. Given the price, one could at least expect a fast and attentive service, not one waiter for too many tables. The so called "Sommelier" is just another waitress with limited experience. At least the one who served our table.
SACHI • Owner
Dear Mr. Ferrero, Thank you for your feedback regarding your recent visit to SACHI. We sincerely apologize that your experience did not live up to your expectations, particularly in terms of the food and the service. We would like to learn more about the details of your experience and would be happy to discuss it with you so we can certainly improve from there. Please feel free to reach us directly at sachi@mohg.com. We remain to your entire disposal, Best regards, Mandarin Oriental, Geneva
Laura W. • 6 reviews
April 20, 2024
9/10The food was delicious the ambience was up beat. Our night went sideways when the staffs focus turned to the obnoxious table by us. The manger should have handled Mr. UnCool (and his bewildered guests) and let the other staff focus on the service of the other guest. We still had food coming out and our server asked if we wanted anything else after we sat for 10 minutes with no wine or food. We reminded him of our other food and it came out fairly quickly. We never saw him again after the last of our food was delivered. We then asked for the check skipped dessert and after dinner drinks. If you’re paying a premium for a meal the overall experience should exceed expectations. Even if Mr. Uncool, didn’t disrupt the night I think it’s still would have under delivered. It’s a shame because night started off so well.
SACHI • Owner
Dear Mrs. Worrall, We thank you for taking the time to share your feedback with us. We are truly sorry to read that the service was not up to our usual standards, and we understand that this impacted your overall experience. Please know that we are addressing the issues you raised with our team. We value your feedback as it allows us to continuously improve our offerings and deliver the highest level of service. Kind regards, Mandarin Oriental, Geneva
Naina K. • 5 reviews
March 17, 2024
10/10Amazing
SACHI • Owner
Dear Guest, We truly appreciate your kind feedback. We hope to have the pleasure to welcome you to SACHI again. Sincerely, Marc Epper, Hotel Manager Mandarin Oriental, Geneva
Marc G. • 37 reviews
February 14, 2024
9.5/10Not my first visit to Sachi but the quality of food and service remains outstanding. A wonderful place for a family, valentine or business lunch .
SACHI • Owner
Dear Guest, We truly appreciate your kind feedback. We hope to have the pleasure to welcome you to SACHI again. Sincerely, Marc Epper, Hotel Manager Mandarin Oriental, Geneva
julia j. • 7 reviews
January 6, 2024
10/10Very delicious and fresh sushi. wanyu beef is very tasty.
SACHI • Owner
Dear valued guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Marc Epper Hotel Manager Mandarin Oriental, Geneva
Julie K. • 139 reviews
January 7, 2024
10/10Great food and very friendly service
SACHI • Owner
Dear Guest, We truly appreciate you taking the time to share your feedback with us. We are delighted to read that your dining experience has exceeded your expectations, and that the service of our dedicated team was to your liking. We will make sure to pass on your kind words. We would be thrilled to welcome you again at SACHI. Sincerely, Marc Epper Hotel Manager Mandarin Oriental, Geneva
Semen V. • 15 reviews
November 13, 2023
10/10Good location in Mandarin Oriental Hotel, Excellent food and tastes,kind stuff.A bit long break between dished despite low occupancy.
SACHI • Owner
Dear valued guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI with all your family. Warm regards, Marc Epper Hotel Manager Mandarin Oriental, Geneva
Alexander B. • 23 reviews
November 7, 2023
7.5/10The place is minimalistic and beautiful, the "ambiance" is rather strict and business-only. The service is impeccable. The presentation is top level, but the food itself is quite unusual, even for a fusion Japanese. We had the lunch menu. The mushrooms were texture-only as way too sweet, the sesame oil completely overpowered the salmon sashimi, they had no taste of their own, the grilled salmon of the bento box was tasty but on the dry side. It's definitely a place to impress, but I did not get some plate's combinations or balances. Pity.
SACHI • Owner
Dear Guest, Thank you for your feedback regarding your visit to SACHI. We appreciate your kind words about our staff and service. However, we sincerely apologize that your experience did not live up to your expectations, particularly in terms of the food. We would like to learn more about the details of your experience and would be happy to discuss it with you so we can certainly improve from there. Please feel free to reach us directly at sachi@mohg.com. We remain at your entire disposal, Best regards, Marc Epper Hotel Manager Mandarin Oriental, Geneva
Jiri H. • 2 reviews
August 18, 2023
7.5/10Wonderful restaurant with good quality food and friendly service. The only thing I was not happy about was the worn out/broken paper of the menu. It felt like being used for at least one month. Would it not be possible to replace it with a new one every week or even more often if necessary?
SACHI • Owner
Dear Guest, We thank you for taking the time to share your kind feedback with us. We are delighted to hear that your experience at SACHI met your expectations in terms of food and service. We would be thrilled to welcome you again. For your future visit, please do not hesitate to contact via email at sachi@mohg.com to share your preferences. Our team would be more than happy to personalize your experience. Sincerely, Marc Epper Hotel Manager Mandarin Oriental, Geneva
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