SACHI
Reviews
9.3of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Reem A. • 1 review
December 29, 2024
6/10The food was great, but the service was disappointing. The person who seated us took my fur jacket to hang, and when it was time to leave, they claimed they didn’t take it and suggested that my friend might have taken it. They continued to deny having the jacket, I myself went inside forcedly and search for it myself. I eventually found my jacket hidden on the staff’s rail. This experience left a bad impression despite the quality of the food.
Emily T. • 4 reviews
January 1, 2025
10/10Great food with good service
Emily T. • 4 reviews
December 24, 2024
10/10+2Delicious food with good service and nice environment.
Mariana P. • 9 reviews
December 5, 2024
10/10Everything was great
Nayantara P. • 13 reviews
December 1, 2024
9/10My sons and I chose the fixed menus, “Umami” and “Sochi”. The variety of dishes was excellent both in terms of flavor and presentation. The quality of the ingredients was superb and the various sauces were exquisite. The only disappointment was in terms of the various cocktails we tasted which were not smooth blends of flavors and rather expensive. Also the desserts were not particularly memorable.
Artur L. • 18 reviews
October 27, 2024
6.5/10Pour ambience and very expensive food
SACHI • Owner
Dear Guest, Thank you for taking the time to share your feedback. We regret that the ambiance and value did not fully meet your expectations. Your comments are valuable to us and will help guide our continuous improvement efforts. Sincerely, Mandarin Oriental, Geneva
Mari B. • 12 reviews
October 25, 2024
6/10The weater we were assigned was super nice, and always had an answer to our queries. we hahad a gluten intolerant on the table and he always made sure to explain what was ok for her to have. he gave that extra mile aat all times.
SACHI • Owner
Dear Guest, Thank you very much for your feedback. We are delighted to hear that our waiter provided attentive and considerate service. Given your positive comments, we would value any additional insights on your rating of 6/10, as we continuously seek to enhance our guests' experiences. Warm regards, Mandarin Oriental, Geneva
Khalid A. • 2 reviews
October 19, 2024
10/10Hope to see them in Gulf
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Mean H. • 7 reviews
October 12, 2024
8.5/10Food is good. IMO it is more towards japanese fusion.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Pambos P. • 1 review
September 22, 2024
10/10Excellent service, friendly staff, delicious food
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Benjamin B. • 2 reviews
September 22, 2024
10/10A fantastic experience that was further elevated by Joseph. He brought a charisma and energy that is often lacking in fine dining. The food was perfectly portioned and refreshing. The highlight of the trip to Geneva. Quite a gem of a restaurant.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Kunle O. • 1 review
September 15, 2024
10/10Great and friendly service
Sam S. • 1 review
August 16, 2024
10/10The crispy rice salmon & wagyu steak were certainly a highlight! Great food, excellent wines from the Somm.
SACHI • Owner
Dear Guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Rabab A. • 8 reviews
June 24, 2024
10/10Super yummy . One of the best Japanese restaurant
SACHI • Owner
Dear valued guest, Thank you for taking the time to share your experience at SACHI. At SACHI, we take great pride in curating exceptional culinary experiences, and it brings us immense joy to know that our team, was able to deliver a fantastic dining experience for you. Your kind words are truly appreciated. We look forward to welcoming you back to SACHI. Warm regards, Mandarin Oriental, Geneva
Maan A. • 1 review
June 15, 2024
9/10Everything was good
SACHI • Owner
Dear valued Guest, We truly appreciate you taking the time to share your kind feedback with us. We are delighted to read that your dining experience has exceeded your expectations. We will make sure to pass on your kind words. We would be thrilled to welcome you again at SACHI. Sincerely, Mandarin Oriental, Geneva
Sofia K. • 8 reviews
June 13, 2024
8.5/10Lovely meal with friends. Wonderful food with some amazing and original Asim fusion flavors. Very friendly service but a bit forgetful and slow on a busy night.
SACHI • Owner
Dear Guest, We truly appreciate you taking the time to share your feedback with us. We are delighted to read that your dining experience was up to your expectations. We will make sure to pass on your kind words. We would be thrilled to welcome you again at SACHI. Sincerely, Mandarin Oriental, Geneva
Lorenzo F. • 12 reviews
May 4, 2024
5/10Menu offering an over expensive overambitious fusion menu, with fish quality on the level of a Chinese "all you can eat" in Italy. Ordered dishes came in casual order. Given the price, one could at least expect a fast and attentive service, not one waiter for too many tables. The so called "Sommelier" is just another waitress with limited experience. At least the one who served our table.
SACHI • Owner
Dear Mr. Ferrero, Thank you for your feedback regarding your recent visit to SACHI. We sincerely apologize that your experience did not live up to your expectations, particularly in terms of the food and the service. We would like to learn more about the details of your experience and would be happy to discuss it with you so we can certainly improve from there. Please feel free to reach us directly at sachi@mohg.com. We remain to your entire disposal, Best regards, Mandarin Oriental, Geneva
Laura W. • 6 reviews
April 20, 2024
9/10The food was delicious the ambience was up beat. Our night went sideways when the staffs focus turned to the obnoxious table by us. The manger should have handled Mr. UnCool (and his bewildered guests) and let the other staff focus on the service of the other guest. We still had food coming out and our server asked if we wanted anything else after we sat for 10 minutes with no wine or food. We reminded him of our other food and it came out fairly quickly. We never saw him again after the last of our food was delivered. We then asked for the check skipped dessert and after dinner drinks. If you’re paying a premium for a meal the overall experience should exceed expectations. Even if Mr. Uncool, didn’t disrupt the night I think it’s still would have under delivered. It’s a shame because night started off so well.
SACHI • Owner
Dear Mrs. Worrall, We thank you for taking the time to share your feedback with us. We are truly sorry to read that the service was not up to our usual standards, and we understand that this impacted your overall experience. Please know that we are addressing the issues you raised with our team. We value your feedback as it allows us to continuously improve our offerings and deliver the highest level of service. Kind regards, Mandarin Oriental, Geneva
Naina K. • 5 reviews
March 17, 2024
10/10Amazing
SACHI • Owner
Dear Guest, We truly appreciate your kind feedback. We hope to have the pleasure to welcome you to SACHI again. Sincerely, Marc Epper, Hotel Manager Mandarin Oriental, Geneva
Marc G. • 37 reviews
February 14, 2024
9.5/10Not my first visit to Sachi but the quality of food and service remains outstanding. A wonderful place for a family, valentine or business lunch .
SACHI • Owner
Dear Guest, We truly appreciate your kind feedback. We hope to have the pleasure to welcome you to SACHI again. Sincerely, Marc Epper, Hotel Manager Mandarin Oriental, Geneva
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