THE VIEW Lugano
For You
Bookable on TheFork
Reviews
8.5of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Dan H. • 3 reviews
October 7, 2025
2/10Hi there, We booked the restaurant two or more weeks in advance. The reservation was confirmed by the restaurant. When we arrived at the restaurant, especially from a distance, we were told that they were sorry, but the restaurant is closed starting in October on Mondays and Tuesdays. They made a false claim (a very serious matter in our opinion) that they sent us a message about this, which was not the case. They offered us to eat instead at their bistro, which we did out of fear. We have never encountered such behavior from a restaurant at all, and certainly not from a restaurant with one Michelin star. We will write to the Michelin company about the story so that they will reconsider their rating. Thank you, Dan
THE VIEW Lugano • Owner
Dear Mr. Dan, We are so sorry for the inconvenience caused. I would like to inform you that the information about our winter closures is visible online during booking and before the confirmation of the reservation. Furthermore, our restaurant sent you another message to ensure that you had seen the notice regarding the closure. We deeply regret that this caused confusion and disappointment, and we truly value your feedback. Please be assured that we take your concerns seriously and will review our communication process to avoid similar situations in the future. Kind regards, Restaurant Management
Mia M. • 3 reviews
September 21, 2025
10/10
Yes it has an amazing view but along with that the food, service and the staff were excellent. We ate Al la Carte and asked for wines to accompany each of our meals, I ate vegetarian and my partner ate from the meat menu and we were given different wines for each plate of food. They were perfect. Each member of staff was very attentive and smiled or joked all evening.
Mehdi B. • 2 reviews
August 15, 2025
8/10
Out of 5 cours 3 was good and 2 was normal
Andrii K. • 3 reviews
July 21, 2025
4.5/10unfriendly service and very mediocre quality of food, despite the declared level of a Michelin-starred restaurant.
THE VIEW Lugano • Owner
Dear Andrii, Thank you for sharing your feedback. We are truly sorry to hear that your dining experience did not meet your expectations, particularly regarding service and the quality of the dishes. This is far from the level of excellence we strive to provide, and we regret that we fell short during your visit. Please rest assured that your comments have been shared with our culinary and service teams for immediate review. We value all feedback as it helps us improve and ensure every guest enjoys the high standards we are known for. We hope to have the opportunity to welcome you back and provide you with an experience that reflects the true essence of THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Joyce T. • 2 reviews
June 2, 2025
10/10The View exceeded all expectations providing a fabulous dining experience in celebration of my husband’s birthday! It was superb!
THE VIEW Lugano • Owner
Dear Joyce Tawil, Thank you for choosing THE VIEW Lugano to celebrate such a special occasion. We are delighted to know that your dining experience exceeded all expectations and made your husband’s birthday truly memorable. We look forward to welcoming you back soon for more unforgettable moments. Best regards, Team THE VIEW Lugano
Michael P. • 2 reviews
May 29, 2025
6/10Menu was just not at same level as other michelin stars over past few days - maybe trying too hard, and much more expensive but just did not deliver - no wow factor, dissapointing. Service took 45 min after sat at table to get bread ; ingredient mix was just not quite there. Sorry.
THE VIEW Lugano • Owner
Dear Michael, Thank you for sharing your honest feedback. We are truly sorry to hear that your dining experience did not meet the high standards you expected, particularly in comparison to other Michelin-starred restaurants. We regret the delay in service and that the menu and ingredient combinations did not create the “wow” factor we aim to deliver. Your comments have been shared with our culinary and service teams for careful review, as they are invaluable in helping us improve. We hope to have the opportunity to welcome you back in the future and provide an experience that reflects the true essence of THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Addy D. • 1 review
May 18, 2025
8/10Food was fair. We expected better for a one star restaurant. Service however was excellent, very friendly.
THE VIEW Lugano • Owner
Dear Addy, Thank you for your feedback. We’re pleased to hear you enjoyed the excellent and friendly service from our team, though we’re sorry the culinary experience did not meet your expectations for a Michelin-starred restaurant. Your comments have been shared with our kitchen team so we can continue to refine and improve. We hope to have the pleasure of welcoming you back for an experience that delights in every aspect. Best regards, Team THE VIEW Lugano
Sarah U. • 1 review
May 7, 2025
6.5/10
We did the tasting menu and the food was ok. Some weird ingredient pairing that seemed to over complicated and muddled the flavors but other items were wonderful! We did the wine pairing as well and didn’t enjoy the pairings. A few were cocktails instead of wine, which I couldn’t drink. Service was ok, but slow and there were only a few tables in the restaurant. If not a michelin star place it would have been ok, but I expected more.
THE VIEW Lugano • Owner
Dear Sarah, Thank you for sharing your detailed impressions of your dining experience. While we are glad to hear you enjoyed some of the dishes on our tasting menu, we are sorry that certain ingredient pairings, the wine selections, and the pacing of the service did not meet your expectations for a Michelin-starred restaurant. Your feedback regarding menu composition, beverage pairings, and service speed has been shared with our culinary and service teams for review, as we continually strive to improve every aspect of the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a dining experience that fully reflects the standards we are known for. Best regards, Team THE VIEW Lugano
Christopher M. • 1 review
February 28, 2025
10/10Memorable food and service was beyond excellent, we will be back, thank you. What a Chef! 2 stars coming soon.
THE VIEW Lugano • Owner
Dear Christopher, Thank you for your wonderful words. We are thrilled to know that both the cuisine and service left such a memorable impression, and your kind praise for our Chef truly means a lot to us. We look forward to welcoming you back soon for another exceptional experience at THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Alejandro G. • 1 review
January 13, 2025
10/10Great place. Quite and beautiful. Amazing view of Swiss pre-alps mountains. Nice attention kind and very profwssiinal. Great food, high quality, very good tase. Good wine. 5/5. Highly recommended.
THE VIEW Lugano • Owner
Dear Guest, Thank you for your kind words and perfect rating. We’re delighted you enjoyed the peaceful atmosphere, breathtaking views of the Swiss Pre-Alps, attentive and professional service, as well as the high-quality food and wine. We look forward to welcoming you back soon to THE VIEW Lugano for another wonderful experience. Best regards, Team THE VIEW Lugano
Jonathan C. • 6 reviews
August 14, 2024
10/10The food was amazing, highly recommend the 7 course tasting menu (lots of little surprises throughout). The service was even better, so friendly, helpful and professional. Thank you so much for making it an experience to remember.
THE VIEW Lugano • Owner
Dear Jonathan, Thank you for your wonderful words. We’re delighted you enjoyed our 7-course tasting menu and its little surprises, and we’re especially pleased to know our friendly, helpful, and professional service made your evening truly memorable. We look forward to welcoming you back soon to THE VIEW Lugano for another unforgettable experience. Best regards, Team THE VIEW Lugano
Andrei N. • 1 review
August 12, 2024
7.5/10The location and service were great, and it was an OK experience overall. Didn't enjoy some of the food items, but the others were interesting and memorable. Taste-price-wise it is disconnected from reality and should deliver more.
THE VIEW Lugano • Owner
Dear Andrei, Thank you for sharing your feedback. We’re pleased to know you enjoyed our location and service, and that some of the dishes were memorable, though we’re sorry others did not meet your expectations. We also appreciate your comments regarding the balance between taste and price, which we have shared with our culinary team for review as we strive to deliver an experience that fully reflects our standards. We hope to have the opportunity to welcome you back and provide you with a dining experience that delights in every aspect. Best regards, Team THE VIEW Lugano
Benjamin G. • 1 review
July 20, 2024
10/10
The care the restaurant invested in the experience - food quality, layout of plates, the connections between dishes, the excellent and kind service - and the stunning view complimenting the dining experience.
THE VIEW Lugano • Owner
Dear Benjiamin, Thank you for your thoughtful feedback. We’re delighted to know you appreciated the care we put into every detail — from the quality and presentation of each dish to the harmony between courses and the attentive, kind service — all set against the backdrop of our stunning view. We look forward to welcoming you back soon for another memorable experience at THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Lara M. • 79 reviews
July 20, 2024
10/10
Amazing location with a beautiful view, the service was excellent and the chef, Diego Della Schiava, is one of the best.
THE VIEW Lugano • Owner
Dear Lara, Thank you for your kind words. We’re delighted you enjoyed our location and beautiful views, as well as the excellent service from our team. Your praise for Chef Diego Della Schiava means a great deal, and we will be sure to share your compliments with him. We look forward to welcoming you back soon to THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Martin G. • 2 reviews
June 24, 2024
7/10Food was good, but didn't wow me, seems over priced. Items not explained well. Wife ordered a pasta dish, was raw meat not told. She doesn't eat, so when explained all they did was remove the meat leaving just pasta and sauce, poor for an expensive dish.
THE VIEW Lugano • Owner
Dear Martin, Thank you for taking the time to share your feedback. While we are pleased to hear you enjoyed certain aspects of the meal, we are truly sorry that the overall experience did not meet your expectations, particularly regarding the explanation of dishes and the handling of your wife’s order. Clear communication about ingredients is essential, and we regret that this was not provided from the start. Your comments have been shared with our culinary and service teams to ensure we address these points and prevent similar situations in the future. We hope to have the opportunity to welcome you back and provide you with a dining experience that reflects the high standards we aim to deliver. Best regards, Team THE VIEW Lugano
Richard D. • 4 reviews
April 29, 2024
10/10
Was very tasty, great show case off the local ingredients, dream location , with perfect views. Menu had a few great surprise on and tasty treats. With perfect service
THE VIEW Lugano • Owner
Dear Richard, Thank you for your kind words. We’re delighted you enjoyed the flavours of our local ingredients, the surprises on the menu, and the tasty treats, all complemented by our dream location and perfect views. It’s wonderful to know the service made your experience complete. We look forward to welcoming you back soon to THE VIEW Lugano. Best regards, Team THE VIEW Lugano
Romain B. • 2 reviews
April 17, 2024
10/10Service was excellent and for above expectation. A must when visiting Lugano!
THE VIEW Lugano • Owner
Thank you so much Mr Bonnet for your kind review! We do hope to welcome you here again! The View Team
Ruy S. • 2 reviews
March 3, 2024
10/10Amazing food, excellent black cod fish
THE VIEW Lugano • Owner
Dear Ruy, Thank you so much for the kind review. Best regards, THE VIEW Team.
Julio César O. • 41 reviews
February 15, 2024
5.5/10
When i booked i expected what it is, a Michelin star experience. It wasn’t nearly as close of what it is. If it wasn’t because the service was good this would have been one of the biggest disappointments in this matter. First they offered pizza napoletana in the menú and i ordered as a starter: the pizza felt like it was frozen, the crust was dry and bad tasting, the sauce felt like they used a generic store bought tomato sauce. The cheese was horrible. Next we shared tagliatelle al Ragú, which we were told it was one of the recommended dishes. There was nothing special about this the sauce it seemed they used the same store bought as the pizza and lacked of something special, really disappointing. We ordered the truffle steak, which in flavor and execution was fine, but also lacks of the Michelin star factor, it was a dish that could be served anywhere else. This might have saved the review of getting a 0, because at least was good in flavor.
THE VIEW Lugano • Owner
Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our service to be good and that you enjoyed the flavour and execution of the truffle steak. However, we are truly sorry that other dishes did not meet your expectations, especially considering you were anticipating a Michelin-starred dining experience. We would like to clarify that the meal you described took place in our Bistrot, which offers a more casual menu distinct from the fine dining experience of our Michelin-starred restaurant. The two concepts are separate in style, ingredients, and culinary approach, and we regret that this may not have been clear at the time of your booking. Your comments regarding the pizza and pasta have been shared with our Bistrot kitchen team to ensure we review the quality and presentation of these dishes. We hope you might visit us again and experience our fine dining restaurant, where Chef Diego Della Schiava and his team would be delighted to welcome you.
Adrian C. • 1 review
December 14, 2023
9/10The food is amazing; the service impeccable- the only downside is the decor - it’s disappointing for the experience - though I’m sure summer when the view of the lake is in sight during the day it is great. I think they could benefit from a wine wall that has a wow factor - it would just make the whole experience more special. But definitely worth going to
THE VIEW Lugano • Owner
Dear Adrian, Thank you for your kind words about our cuisine and impeccable service. We are delighted to know you enjoyed your experience and truly appreciate your constructive feedback regarding the décor. Your suggestion of a wine wall is an inspiring idea, and we will be sure to share it with our management team for consideration. We agree that the view over the lake is especially breathtaking in summer, and we would be delighted to welcome you back then for another memorable experience at THE VIEW Lugano. Best regards, Team THE VIEW Lugano
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