UMusic Rooftop Casa Chicote

Sarina H. • 7 reviews

August 8, 2024

8.5/10

Very friendly service and food is good Rooftop bar offers great atmosphere Support !

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UMusic Rooftop Casa Chicote • Owner

Dear Sarina, Thank you for your kind review! We're thrilled to hear you enjoyed the friendly service, good food, and the great atmosphere at our rooftop bar. We look forward to welcoming you back soon! NOTA ALTA /UMUSIC HOTEL MADRID

Michael S. • 8 reviews

July 7, 2024

8/10

Great food and view but terrible service

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UMusic Rooftop Casa Chicote • Owner

Dear Michael, Thank you for your feedback. We’re glad you enjoyed the food and the view, but we’re sorry to hear about your experience with the service. We’ll address this issue with our team to improve. We hope to have the chance to serve you better in the future. Best regards, Nota Alta

Francesca R. • 45 reviews

July 6, 2024

10/10

amazing food and ambience, a bit too expensive for the portions

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UMusic Rooftop Casa Chicote • Owner

Dear Francesca, Thank you for your feedback! We're thrilled you enjoyed the food and ambiance. We appreciate your comments about the portion sizes and will take them into consideration. We hope to welcome you back soon! Best regards, Nota Alta

Meghan S. • 1 review

April 10, 2024

10/10

Great experience. We ordered a sushi platter in passing and the waiter forgot and when we reminded he was so apologetic and paid for our second round of wine. Very very sweet and amazing ambiance

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UMusic Rooftop Casa Chicote • Owner

Dear Meghan, Thank you for sharing your experience with us! We're glad you enjoyed the ambiance and our sushi platter. Apologies for the oversight, but we're pleased our staff could make it right. We look forward to welcoming you back soon for another great time! Regards, Nota Alta

Agnieszka S. • 3 reviews

May 27, 2023

2/10

The reason I gave it such a low note is that we were turned around at the door as azotea was closed due to the weather. I have got sms reminder a day prior, 2 email reminders of my booking but bo one advised on the closure. I booked it 2 weeks prior and my guest was in Madrid only for 2 hours..So shame nota alta for not advising on cancellations.

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UMusic Rooftop Casa Chicote • Owner

Dear Agnieszka, Thank you for sharing your reviews expressing your thoughts about the situation you went through, We'll make sure your comment is well attended and taken into consideration. We must say though, that given the fact that the terrace is uncovered, we always close it when the climatological conditions hinder us from providing our usual service. We aplogise for the issue you experienced and we look forward to welcoming you at Nota Alta. Best, Nota Alta Rooftop / UMusic Hotel Madrid

Natasha C. • 1 review

April 30, 2023

7.5/10

We made our reservation easily through Google. There was a limited menu of cocktails and although my margarita was good my partners wasn't too pleased with his Mojito as there wasn't enough ice. The view was nice but not the best for the price of 3 drinks and sparkling water (almost 50 euros) Service was good and they had a dj.

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UMusic Rooftop Casa Chicote • Owner

Dear Natasha, We thank you for your comments. We send you our best regards. Nota Alta