Doug H. • 3 reviews
April 23, 2025
10/10The staff was very friendly and helpful. After a long day of traveling, they did a splendid job of taking care of us during dinner.The veal and filet were absolutely delicious.I would return to this restaurant without hesitation
Brasserie du Louvre • Owner
Dear Mrs. Doug, thank you so much for your kind words. We're delighted to hear that our team made you feel well cared for after a long day of travel, and that you enjoyed the veal and filet. It means a lot to know you'd return without hesitation, we look forward to welcoming you back soon. Florian Hauw, Coordinateur F&B.
Kerrie A. • 1 review
April 20, 2025
9/10This is NO LONGER a Bocuse restaurant. Needs to be made clear on your booking site. However a very good meal and service
Brasserie du Louvre • Owner
Thank you for your feedback. We understand the importance of clear communication and will ensure that this is better reflected on our booking platforms. We're glad to hear you still enjoyed a very good meal and service, and we hope to welcome you again soon. Florian Hauw, Coordinateur F&B.
Phyllis C. • 1 review
April 19, 2025
10/10The food was great and Jerome’s service was simply perfect! My friend had a great birthday celebration in Paris!
Brasserie du Louvre • Owner
Dear Mr. Chan, thank you so much for your kind words. We’re delighted to hear that you enjoyed the food and that Jérome’s service made the experience even more special. We’re thrilled your friend had a memorable birthday celebration in Paris. We hope to welcome you both again soon! Florian Hauw, coordinateur F&B
Elena E. • 1 review
April 14, 2025
9/10Excellent service, clean snd nice environment. Food was very good
Brasserie du Louvre • Owner
Dear Mrs Efthymiadou, thank you so much for your kind words! We're delighted to hear that you enjoyed the service, the atmosphere, and the food. We hope to welcome you back again very soon! Sibyl Lesade, coordinatrice F&B
Michael A. • 4 reviews
April 12, 2025
4.5/10Very poor service and mediocre food. To start, We arrived for early dinner with sparse customers and couldn’t even get water until I got up to go ask someone. To finish, we could not get anyone’s attention for the check until again a had to get up and go find someone. The filet of beef was tough - so much that my wife complained to me the steak knife wasn’t sharp enough - ugh.
Marios S. • 1 review
March 15, 2025
4/10It was advertised as exceptional in all aspects and the reality is that it is a high traffic touristic venue with an ambiance of an airport or train station. So either the message which creates expectations guaranteed to disappoint must change and adapted to the reality, or the whole concept, interior design, service and food standards need to change and adapted to fit the message.
Brasserie du Louvre • Owner
Dear Mr. Shacolas, Thank you for your feedback. We’re sorry to hear that your experience did not align with your expectations. We strive to provide a welcoming and enjoyable atmosphere for all our guests, and we take your comments seriously. Your insights regarding the ambiance and overall experience will be shared with our team for consideration. We appreciate your perspective and hope to have the opportunity to provide a more satisfying visit in the future. Florian Hauw, coordinateur F&B
Brian S. • 1 review
March 21, 2025
10/10Great service. Great food.
Brasserie du Louvre • Owner
Dear Brian, we truly appreciate your positive feedback! We're glad you had a great experience with both our service and cuisine. Hope to see you again soon! Sibyl Lesade, coordinatrice F&B
Julia P. • 1 review
March 17, 2025
10/10The food was amazing & the service was 10/10. We had a lovely evening!!!
Brasserie du Louvre • Owner
Dear Mrs Picton, thank you so much! We're thrilled to hear that you had a lovely evening and enjoyed both the food and service. We can't wait to welcome you back soon! Sibyl Lesade, coordinatrice F&B
Annie M. • 1 review
March 17, 2025
10/10Wonderful service, ambience, and food!
Brasserie du Louvre • Owner
Dear Mrs Morris, thank you so much for your kind words! We're delighted to hear that you enjoyed the service, ambiance, and food. We look forward to welcoming you again soon! Sibyl Lesade, coordinatrice F&B
Reimo M. • 5 reviews
March 10, 2025
6.5/10Overpriced and quality of food wasn’t in accordance of the price
Brasserie du Louvre • Owner
Dear Mr. Mets, thank you for your feedback. We’re sorry to hear that the quality of the food did not meet your expectations in relation to the price. We strive to offer a high-quality experience and will take your comments into account to improve. We hope to have the opportunity to welcome you again for a new experience. Florian Hauw, F&B Coordinator
Serge g. • 17 reviews
February 7, 2025
10/10the best quenelle de brochet in Paris , by far ......mmmm with professional waiters
Brasserie du Louvre • Owner
Cher Monsieur Galant, un grand merci pour votre superbe retour ! Nous sommes ravis que notre quenelle de brochet vous ait autant plu. 😊 Nos équipes en salle et en cuisine mettent tout leur savoir-faire pour offrir une expérience authentique et savoureuse. À très bientôt pour une nouvelle expérience ! Sibyl Lesade, coordinatrice F&B
Amy J. • 1 review
January 4, 2025
6.5/10The food was fantastic. We enjoyed every dish we tried. However, service was awful. The waiter did not bring the drinks that we ordered (including enough water for the entire table), food was received staggered so that some in our party finished their entrees before others even received their meal. We had to ask several times for simple things like spoons for soup, or forks for escargot. The manager was dismissive when he approached our table to ask what we were missing. If the service matched the food, it would have been an exceptional dinner. Instead, we wouldn’t go back.
Brasserie du Louvre • Owner
Dear Mrs Amy J, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quality of our food, as it reflects the care and passion we put into crafting each dish. However, we sincerely regret that your experience was impacted by the level of service you received. Please accept our apologies for the delays and oversights you encountered during your visit. This is not the standard of service we strive to provide, and we will be addressing these concerns with our team immediately to ensure such issues do not happen again. We truly value your input, as it helps us improve, and we hope you would consider giving us another opportunity to offer you the exceptional dining experience we are known for. Warm regards, Sibyl Lesade, coordinatrice F&B
JASON B. • 1 review
December 30, 2024
2/10Mediocre food, bad service and overall an overpriced disappointment. Avoid this tourist trap.
Brasserie du Louvre • Owner
Dear Mr Jason B, we are sorry to hear that your experience at our brasserie did not meet your expectations. We place great importance on the quality of our food and service, and it’s clear that we fell short in your case. Could you please provide us with more details about what did not meet your expectations regarding the food and service? This would help us better understand what happened and make the necessary improvements. We would love the opportunity to welcome you back and provide you with a much better experience. Thank you for your feedback, which helps us improve. Best regards, Sibyl Lesade, coordinatrice F&B
Cynthia W. • 1 review
December 22, 2024
9/10Excellent food and professional service
Brasserie du Louvre • Owner
Dear Cynthia, thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and found our service to be professional. It’s always a pleasure to know that our efforts to provide a great dining experience have been appreciated. We look forward to welcoming you again soon and continuing to deliver excellent food and service. Best regards, Sibyl Lesade, coordinatrice F&B
Jenny K. • 2 reviews
December 21, 2024
7/10the foie gras and escargot are tasty, but the veal is dry and testeless
Brasserie du Louvre • Owner
Dear Jenny Kam, thank you for sharing your feedback with us. We're glad to hear that you enjoyed the French Foie Gras and Escargots! However, we're truly sorry that the veal did not meet your expectations and that it was dry and tasteless. This is not the experience we aim to provide. Your comments are very valuable, and we will address this issue with our kitchen team to ensure that every dish meets the high standards we strive for. We hope to have the opportunity to welcome you again and offer you a better overall experience. Best regards, Sibyl Lesade, coordinatrice F&B
Naomi S. • 1 review
December 12, 2024
10/10The group I booked there enjoyed the food as well as the location very much. Many thanks Naomi
Brasserie du Louvre • Owner
Thank you so much for your feedback Naomi! I'm delighted that the group enjoyed the food and the location. We look forward to welcoming you again Sibyl Lesade, coordinatrice F&B
Eri B. • 1 review
November 24, 2024
8.5/10Great for families and large group
Brasserie du Louvre • Owner
Dear Mrs. Banaska, thank you for your feedback, we would be delighted to welcome you for another experience. Florian Hauw, coordinateur F&B
Anneke K. • 1 review
October 28, 2024
5.5/10Friendly staff and nice surroundings. But the food... not great, very beige and a throwback to the 80s... Breaded veal with grapefruit... Fish mousse thing, some spinach with it and mediocre rice, that's it. No idea how this made it to a Michelin rated restaurant.
Brasserie du Louvre • Owner
Dear Mrs Hallsworth, thank you for your feedback. We truly appreciate your compliments about our friendly staff and the pleasant surroundings. However, we are sorry to hear that the food did not meet your expectations. We strive to create dishes that reflect our culinary vision and the high standards of a Michelin-rated restaurant, and we take your comments seriously. Your insights are invaluable in helping us improve our menu and overall dining experience. We hope you might consider giving us another chance in the future, and we’d love the opportunity to provide you with a meal that truly represents the quality we aim for. Thank you again for your input. Sibyl Lesade, coordinatrice F&B
John S. • 3 reviews
October 14, 2024
9/10My wife and I were staying at the Hotel du Louvre, and we ate in the Brasserie our first night in Paris. What a great start to the trip! The food was outstanding - a simple roasted chicken dish with morels was on another level. It was such a nice surprise to have a (well deserved) Michelin-starred restaurant in the hotel Brasserie. Service was fine, and the Maitre'D came over to check on us personally. Would highly recommend.
Brasserie du Louvre • Owner
Dear Mr Shea, thank you so much for your warm and kind words! We’re thrilled that your experience at our Brasserie lived up to your expectations and helped make the start of your Paris stay so memorable. The roasted chicken with morels is indeed one of our signature dishes, and it’s wonderful to hear that it delighted you both! We strive to create a welcoming atmosphere with attentive service, and I’m glad our Maître d'Hôtel could personally ensure you felt looked after. We look forward to welcoming you back on your next visit to Paris. Sibyl Lesade, coordinatrice F&B
Adele S. • 3 reviews
October 17, 2024
10/10Delicious food and consistently good. Traditional French cuisine with low key, chic decor and especially well-trained and welcoming staff. A favorite!
Brasserie du Louvre • Owner
Dear Mrs Siegmund, thank you for your lovely feedback! We’re delighted to know you enjoyed the flavors of our traditional French cuisine and the ambiance of our chic, understated decor. It’s incredibly rewarding to hear that our team’s warm and professional service made your experience memorable. We’re honored to be one of your favorites and can’t wait to welcome you back soon! Sibyl Lesade, coordinatrice F&B
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