Amy J. • 1 review
January 4, 2025
6.5/10The food was fantastic. We enjoyed every dish we tried. However, service was awful. The waiter did not bring the drinks that we ordered (including enough water for the entire table), food was received staggered so that some in our party finished their entrees before others even received their meal. We had to ask several times for simple things like spoons for soup, or forks for escargot. The manager was dismissive when he approached our table to ask what we were missing. If the service matched the food, it would have been an exceptional dinner. Instead, we wouldn’t go back.
JASON B. • 1 review
December 30, 2024
2/10Mediocre food, bad service and overall an overpriced disappointment. Avoid this tourist trap.
Cynthia W. • 1 review
December 22, 2024
9/10Excellent food and professional service
Brasserie du Louvre - Bocuse • Owner
Dear Cynthia, thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and found our service to be professional. It’s always a pleasure to know that our efforts to provide a great dining experience have been appreciated. We look forward to welcoming you again soon and continuing to deliver excellent food and service. Best regards, Sibyl Lesade, coordinatrice F&B
Jenny K. • 2 reviews
December 21, 2024
7/10the foie gras and escargot are tasty, but the veal is dry and testeless
Brasserie du Louvre - Bocuse • Owner
Dear Jenny Kam, thank you for sharing your feedback with us. We're glad to hear that you enjoyed the French Foie Gras and Escargots! However, we're truly sorry that the veal did not meet your expectations and that it was dry and tasteless. This is not the experience we aim to provide. Your comments are very valuable, and we will address this issue with our kitchen team to ensure that every dish meets the high standards we strive for. We hope to have the opportunity to welcome you again and offer you a better overall experience. Best regards, Sibyl Lesade, coordinatrice F&B
Naomi S. • 1 review
December 12, 2024
10/10The group I booked there enjoyed the food as well as the location very much. Many thanks Naomi
Brasserie du Louvre - Bocuse • Owner
Thank you so much for your feedback Naomi! I'm delighted that the group enjoyed the food and the location. We look forward to welcoming you again Sibyl Lesade, coordinatrice F&B
Eri B. • 1 review
November 24, 2024
8.5/10Great for families and large group
Brasserie du Louvre - Bocuse • Owner
Dear Mrs. Banaska, thank you for your feedback, we would be delighted to welcome you for another experience. Florian Hauw, coordinateur F&B
Anneke K. • 1 review
October 28, 2024
5.5/10Friendly staff and nice surroundings. But the food... not great, very beige and a throwback to the 80s... Breaded veal with grapefruit... Fish mousse thing, some spinach with it and mediocre rice, that's it. No idea how this made it to a Michelin rated restaurant.
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Hallsworth, thank you for your feedback. We truly appreciate your compliments about our friendly staff and the pleasant surroundings. However, we are sorry to hear that the food did not meet your expectations. We strive to create dishes that reflect our culinary vision and the high standards of a Michelin-rated restaurant, and we take your comments seriously. Your insights are invaluable in helping us improve our menu and overall dining experience. We hope you might consider giving us another chance in the future, and we’d love the opportunity to provide you with a meal that truly represents the quality we aim for. Thank you again for your input. Sibyl Lesade, coordinatrice F&B
John S. • 3 reviews
October 14, 2024
9/10My wife and I were staying at the Hotel du Louvre, and we ate in the Brasserie our first night in Paris. What a great start to the trip! The food was outstanding - a simple roasted chicken dish with morels was on another level. It was such a nice surprise to have a (well deserved) Michelin-starred restaurant in the hotel Brasserie. Service was fine, and the Maitre'D came over to check on us personally. Would highly recommend.
Brasserie du Louvre - Bocuse • Owner
Dear Mr Shea, thank you so much for your warm and kind words! We’re thrilled that your experience at our Brasserie lived up to your expectations and helped make the start of your Paris stay so memorable. The roasted chicken with morels is indeed one of our signature dishes, and it’s wonderful to hear that it delighted you both! We strive to create a welcoming atmosphere with attentive service, and I’m glad our Maître d'Hôtel could personally ensure you felt looked after. We look forward to welcoming you back on your next visit to Paris. Sibyl Lesade, coordinatrice F&B
Adele S. • 3 reviews
October 17, 2024
10/10Delicious food and consistently good. Traditional French cuisine with low key, chic decor and especially well-trained and welcoming staff. A favorite!
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Siegmund, thank you for your lovely feedback! We’re delighted to know you enjoyed the flavors of our traditional French cuisine and the ambiance of our chic, understated decor. It’s incredibly rewarding to hear that our team’s warm and professional service made your experience memorable. We’re honored to be one of your favorites and can’t wait to welcome you back soon! Sibyl Lesade, coordinatrice F&B
Philip M. • 4 reviews
October 19, 2024
5.5/10Very slow service. Clearly the waiter had too many tables. Pleasant and professional when he dealt with us. He took orders, served food, cleared tables and cleaned up after diners left. He needed help. Food was good and the environment was big and boisterous which was ok.
Brasserie du Louvre - Bocuse • Owner
Dear Mr McLoughlin, thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the food and appreciated the atmosphere of our restaurant. I’m sorry, however, that the service was slower than expected. We always aim to provide attentive and timely service, and it seems we missed the mark during your visit. Your observation about our waiter being stretched is very helpful, and we will ensure that our staff gets the support they need to provide the best possible experience to all our guests. We truly appreciate your understanding and hope to have the pleasure of welcoming you back soon, with a smoother and more enjoyable service experience. Sibyl Lesade, coordinatrice F&B
jane B. • 3 reviews
October 6, 2024
10/10Beautiful setting. True Boscue food. Sole was fabulous !
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Barrett, thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our beautiful setting and that our cuisine, especially the sole, met your expectations. It’s always our goal to provide an authentic dining experience, and your compliments mean a lot to us. We hope to welcome you back soon for more delicious dishes! Sibyl Lesade, coordinatrice F&B
Fidan R. • 5 reviews
September 30, 2024
9.5/10The food was amazing as the service.
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Rahmanova, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed both the food and the service. Our team works hard to provide an exceptional dining experience, and it’s rewarding to know that we succeeded. We look forward to welcoming you back soon for another amazing experience! Sibyl Lesade, coordinatrice F&B
Michelle J. • 3 reviews
September 28, 2024
9/10Overall quite good experience, service was good and efficient, salad and sea bass were so yummy, just the onion soup was a bit heavy with too much butter
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Jiang, thank you for your feedback! We're glad to hear that you enjoyed the salad and sea bass, and that the service was efficient. We appreciate your note on the onion soup and will keep that in mind for improvement. Overall, we’re happy you had a good experience and hope to welcome you back soon! Sibyl Lesade, coordinatrice F&B
Ashwinii H. • 2 reviews
September 27, 2024
9.5/10We had a wonderful waiter Clement, who took time to explain everything in English! He was very helpful and pleasant! The food was delicious! My husband had the foie gras and the sea bass, I had the tomato salad with burrata and the salmon tartare! And the presentation of the food, just beautiful! And most of the patrons were French. Why come to Paris if you don’t want an authentic experience? This place is authentic! And they make the crepes at the side of the table a flambé! Voila! Merci!
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Hari, thank you for your wonderful review! We're delighted to hear that Clément made your experience special by taking the time to explain everything in English. It's great to know you enjoyed the foie gras, sea bass, tomato salad with burrata, and salmon tartare—along with the beautiful presentation of the dishes! We’re proud to offer an authentic Parisian experience, and we agree—why not fully embrace it while in Paris? Tanks again and we look forward to welcoming you back! Sibyl Lesade, coordinatrice F&B
Ilias K. • 1 review
September 19, 2024
8.5/10The preparation of Crêpes Suzette at Brasserie du Louvre – Bocuse was the highlight of a wonderful evening. The theatrical presentation was reminiscent of exotic flambé performances. The attentive waiter delivered a delicious version of the dish. Prior to that, I had a crispy tomato tart with herbs and goat cheese, served as a cold appetizer, though I would have preferred it warm. For the main course, I opted for the exceptional liver with a wine sauce, herbs, and mashed potatoes on the side. This was classic French cuisine at its best and rightly one of the brasserie's signature dishes. The restaurant, located in an excellent spot, offers delicious food and impeccable service, ensuring it will not disappoint.
Brasserie du Louvre - Bocuse • Owner
Dear Mr Karagiannis, thank you for your lovely feedback! We're thrilled that the preparation of Crêpes Suzette was the highlight of your evening – it’s always a special treat with its "flambé" presentation. We’re glad you enjoyed the liver with wine sauce, one of our signature dishes, and appreciate your thoughts on the tomato tart. Your comments help us refine the experience, and we hope to serve you another delightful meal soon. We're proud of our location and service, and it’s great to know they added to your overall enjoyment! Sibyl Lesade, Coordinatrice F&B
Kathy K. • 1 review
September 4, 2024
7/10I don’t speak French but our food was average. The pasta wonderful. The salad had too much pork and the steak undercooked. We sat by a woman and her mother that was literally in a jogging outfit. I didn’t expect that. Our waiter. I think Clement(?) was wonderful!
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Knapp, thank you for your feedback. We're glad to hear you enjoyed the pasta and that Clément provided excellent service. However, we're sorry that some aspects of your meal didn't meet your expectations, particularly the salad and the steak. We appreciate your input and will review these points with our team to ensure improvements. As for the atmosphere, we aim to offer a relaxed dining experience, but we understand that expectations may vary, and we will keep this in mind. We hope to welcome you back soon for a better experience. Best regards, Sibyl Lesade, coordinatrice F&B
Gabriel G. • 1 review
August 15, 2024
10/10The service was excellent. The servers were super nice and efficient. Food was good. We celebrated a special occasion with the family and they went out of their way to make sure we had s great time.
Jose H. • 1 review
August 15, 2024
6/10The food was good the place didn’t had a lot of people, the service was awful it took 25 mins to have a waiter at the table, and everything was slow and out of time, even to pay it took a while, I didn’t tip!
Maria T. • 67 reviews
July 31, 2024
10/10Cuisine is much improved since the last visit 2 years ago
Brasserie du Louvre - Bocuse • Owner
Dear Mrs Trenzado, thank you for your positive feedback! We are delighted to hear that you noticed an improvement in our cuisine since your last visit two years ago. Your comments encourage us to keep providing the best for our guests. We look forward to welcoming you back soon! Sibyl Lesade, coordinatrice F&B
Frank D. • 3 reviews
June 7, 2024
8/10Our second visit. Food very, very good. Service very uneven and time-management challenged. Seemed like they were training staff and our service seemed like it, though our waiter was very polite.
Brasserie du Louvre - Bocuse • Owner
Dear Mr DiMarco, thank you for your feedback and for choosing to dine with us again. We're delighted to hear that you enjoyed the food. We apologize for the uneven service and the delays you experienced. We're committed to improving our service and hope to provide you with a seamless dining experience on your next visit. Thank you for your understanding and your kind words about our waiter. We look forward to welcoming you back soon! Sibyl Lesade, coordinatrice f&b
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