Duro

Feras S.2 months ago

9.5

The welcome hostess is so friendly and welcoming Out waiter Mario was so friendly and attentive Good quality is excellent

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Bruno G.4 months ago

5.5

The food wasn’t in accordance with the price, no flavor and disappointing. The ambience in other way, was perfect with the dj playing a set

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Carlota B.6 months ago

10

The employees made our experience perfect from the beginning. I want to highlight the service manager, the bartender and Carla for their kindness and attention. The food was perfect, dens it’ll going back someday!

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Duro

Dear Carlota, Thank you for your wonderful feedback! We are delighted to hear that our team contributed to making your experience so enjoyable, especially the service manager, our bartender, and Carla. It's fantastic to know that you appreciated their warm hospitality. We're also thrilled that you found our food to your liking. We look forward to welcoming you back to Duro very soon! Regards, Equipa Restaurante Duro

Kristen F.6 months ago

10

Service was outstanding, food was delicious, every detail cared for beautifully. Lovely night out!

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Duro

Dear Kristen, Thank you for sharing your wonderful feedback! We are so pleased to hear that you had such an enjoyable evening with us. It's fantastic to know that our team's efforts to provide a welcoming experience were appreciated, and that you savored the flavors from our kitchen. We strive to pay close attention to every aspect of your visit, and we're delighted that this contributed to a memorable occasion for you. We look forward to welcoming you back again soon. Equipa Restaurante Duro

Ian W.7 months ago

10

Service and food were tremendous! Portions are abundant and cooked to perfection! Get the octopus!

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Duro

Dear Ian, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such an enjoyable visit to our restaurant. It brings us great joy to know that you appreciated both the care from our team and the delightful flavors of our dishes. We're also pleased that you found our serving sizes satisfying and that your meal was prepared to your liking. It's fantastic that one of our particular offerings stood out to you! We hope to have the pleasure of welcoming you back again soon. Equipa Restaurante Duro

Alexander P.7 months ago

10

Truly a 10/10 experience. The ambiance, acoustic, choice of music and general feel of wellbeing is top notch. Service is outstanding, with attentive servers who even come and wipe off the crumbs from your table between each serving - not far from Michelin star service. And then the food, simply amazing. So well prepared with amazing taste from the tatars, tuna carpaccio, chateubriand to name a few. We got a Thefork discount, but I would not hesitate to go here with full price, which is even still great value.

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Duro

Dear Alexander, Thank you for sharing such wonderful feedback about your visit to our establishment. We are thrilled to hear that you found our setting to be so pleasant and that you enjoyed the overall atmosphere we strive to create. It's truly rewarding to know that our team's dedication to providing exceptional care left a positive impression, and that you appreciated the attention to detail throughout your meal. We are also delighted that our culinary creations brought you such joy and that you savored the distinct flavors of your dishes. We truly value your appreciation for the complete experience. Equipa Restaurante Duro

Anne D.7 months ago

8.5

NYC design with sweet service and delicious food:: we’ll come back and send you all our friends!

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Duro

Dear Anne, Thank you so much for your wonderful feedback! We are absolutely thrilled to hear you enjoyed your experience with us. It's fantastic to know that our unique ambiance, coupled with the hospitality of our team, made such a positive impression. We're also delighted that you found our culinary creations to your liking. We truly appreciate your kind words and are very much looking forward to welcoming you back again soon, as well as any friends you might send our way! Equipa Restaurante Duro

Karim I.7 months ago

6.5

The food is overpriced according to the quality

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Duro

Hello Karim, Thank you for your feedback. We're sorry to hear that your recent experience didn't fully meet your expectations. We understand your perspective regarding the value of our culinary offerings. Our team is constantly dedicated to crafting dishes that delight our guests, and your comments are very important to us as we strive for continuous improvement. We hope to have the opportunity to welcome you back for a more satisfying visit. Equipa Restaurante Duro

Antonio A.7 months ago

8.0

The restaurant did not recognize the TheFork discount. I had to show them your reservation email. The allegation was they have not received the TheFork discount information.

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Duro

Hi Antonio, Thank you for sharing your feedback with us. We sincerely regret that there was an initial misunderstanding regarding your booking offer during your recent visit. We understand that you had to provide additional details to ensure your special conditions were applied, and we apologize for any inconvenience this may have caused. We are actively reviewing our procedures to ensure that all guest arrangements are seamless and clearly communicated from the moment you arrive. Your comments are valuable in helping us improve our service. We hope that, despite this initial hiccup, you still had an enjoyable experience at our restaurant. We look forward to welcoming you back for a smoother visit. Equipa Restaurante Duro

Hélio L.8 months ago

10

The best prawn and sea bass rice we’ve had. Everything has very good quality. Very good ambience.

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Duro

Dear Hélio, Thank you so much for your fantastic review! We are absolutely delighted to hear that you consider our prawn and sea bass rice the best you've had. It's wonderful to know that you appreciated the quality of everything and enjoyed the ambience at Restaurante Duro. Your kind words truly mean a lot to our team and motivate us to continue striving for excellence. We hope to have the pleasure of welcoming you back again very soon for another memorable experience! Equipa Restaurante Duro

Clarisse C.8 months ago

9.5

Amazing!

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Duro

Hi Clarisse, Thank you so much for your "Amazing!" review and for rating us 9.5 out of 10 stars! We are absolutely delighted to hear you had such a wonderful experience at Restaurante Duro. Your feedback truly motivates our team. We look forward to welcoming you back again very soon! Equipa Restaurante Duro

Frances L.8 months ago

10

We received exceptional service at our dinner. We were a party of 11 celebrating a birthday and were given a complimentary drink which was absolutely delicious. The food was equally as tasty and all plated beautifully. Thank you for a wonderful experience!! Highly recommend and would return when we visit Lisbon again.

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Duro

Dear Frances, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you received exceptional service and enjoyed a delicious complimentary drink during your birthday celebration with your party of 11. It makes us very happy that our food was equally tasty and beautifully plated for you. We truly appreciate your high recommendation and are so glad you had a wonderful experience. We look forward to welcoming you back when you visit Lisbon again! Equipa Restaurante Duro

Olivier C.9 months ago

6.5

Good but not great, lacking finesse and originality. The atmosphere is a bit sterile, So overall the prices are too high for the actual experience.

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Duro

Hello Olivier, thank you for sharing your thoughts following your visit to Restaurante Duro. We're pleased you found the experience good, but we're sorry to hear that it wasn't quite great and that you felt we were lacking finesse and originality. We also note your feedback regarding the atmosphere and the perceived value for the price. Your comments are valuable to us as we continuously strive to enhance our offerings and ensure a memorable experience for all our guests. We appreciate you bringing these points to our attention. Equipa Restaurante Duro

Konstantin G.9 months ago

10

Amazing restaurant all around.

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Duro

Thank you so much, Konstantin G., for your wonderful review and perfect 10/10 rating! We're absolutely delighted to hear that you found our restaurant amazing all around. It's feedback like yours that truly makes our day and inspires us to keep doing what we love. We're so happy we could provide you with a fantastic experience. We can't wait to welcome you back to Restaurante Duro again soon! Equipa Restaurante Duro

Milan M.9 months ago

4.5

The saving grace for the restaurant was that the seafood was fresh. The challenges were: limited options, unattentive service (especially for the price point), and they did not put the 30% discount. The service was not bad, however for 180€ for two people, I will not be coming back nor would I recommend it. Plenty of other places well worth the money.

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Duro

Hello Milan M., thank you for visiting Restaurante Duro and sharing your thoughts. We're pleased the seafood's freshness stood out for you. We're genuinely sorry to hear that other aspects of your experience, such as the service and limited options, didn't meet your expectations, especially considering the price point. We value your feedback as it helps us identify areas for improvement. We wish you well. Equipa Restaurante Duro

Felix H.10 months ago

10

Everything g was perfect! From Service to food. Highly recommended.

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Duro

Thank you so much, Felix H., for your fantastic review and the perfect 10/10 rating! We're absolutely delighted to hear that your experience with both our service and food was perfect. It truly makes our day to know that you highly recommend Restaurante Duro. We appreciate you taking the time to share your kind words. We can't wait to welcome you back again soon! Equipa Restaurante Duro

Jena E.10 months ago

10

Great food. Great service

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Byron W.10 months ago

10

Exceptional service to match the quality of food.

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Duro

Thank you so much for your wonderful review, Byron! We're absolutely delighted to hear that you found our service to be exceptional and that it perfectly matched the quality of our food. It truly means a lot to our team that you had such a positive experience with us. We appreciate you taking the time to share your feedback and hope to welcome you back to Restaurante Duro again very soon! Equipa Restaurante Duro

Luísa P.10 months ago

10

+1

Excellent. It’s the second time there and everything was really good

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Renato H.10 months ago

10

Honestly, and unexpectedly, maybe the best restaurant I ate in Portugal. The food was simply delicious, starting from the super fresh bread with home made herb butter, to the entries Russian salad tuna which was super fresh and the octopus with potatoes, both also great to add to the bread. Then for the main dish we had the duck rice that was AMAZING, very rich in taste! The service was very high standard, the waiters extremely polite and nice. The restaurant is beautiful and you feel it offers you another level of confort and tastes. Not the cheapest but worth every cent. Strongly recommended

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