Eataly Firenze - Pizza & Cucina

Sandra S. • 34 reviews

May 20, 2025

10/10

Food was excellent. Yummy salad and excellent pizza! Good service too

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Luz S. • 1 review

May 17, 2025

8.5/10

Good food and service combined with reasonable prices made for a nice dining experience.

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Sapna P. • 1 review

May 13, 2025

3/10

We had lunch reservations. The waiter Marco should not be in the hospitality industry. We felt we were discriminated because of our ethnicity considering he was very helpful and polite to other Caucasian guest around us. We had few questions regarding the food allergies but got this standard answer “everything is in the menu”. My husband asked what kind of wines were served per glass, answer “it’s all in the menu”! Since I got no information from him regarding what would be ok for me to eat (due to allergies) I opted not to order anything, in response I was very rudely told that regardless if I eat or not I would still have to pay restaurant service fee, which we were aware of and had no problem paying. He had to be asked several times to bring plates for the bread that was served by his colleague, and to get us olive oil and balsamic. He never came to ask if everything was okay. All in all, was a horrible experience being made to feel like we were unwelcome and invisible. Save your $

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Eataly Firenze - Pizza & Cucina • Owner

Hi, thank you for your message. We are very sorry to hear about your experience. The behavior you described seems far from the values we promote at Eataly, and for this reason, we would like to understand more about what happened. Please contact us at contattaci@eataly.it and include your phone number, so we can get in touch with you directly. Thank you and have a good day!

Nerijus V. • 3 reviews

April 27, 2025

5.5/10

We visited Eataly Firenze for a meal. The location is excellent – right in the heart of the city – and the interior atmosphere is pleasant and cozy, perfect for either lunch or dinner. However, the service was quite average and could definitely be improved. The wine was good and paired well with the food. Unfortunately, the arancini were overcooked and had a sour taste, which was disappointing. On the positive side, the signature pizza was delicious, and the Caesar salad was tasty as well, though it could have been a bit better. We didn’t stay for dessert, so we can’t comment on that. Overall, it’s a place worth visiting mainly for its convenient location and some solid dishes. Also, we really enjoyed browsing their store – it had a great selection of Italian products and added to the overall experience.

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Eataly Firenze - Pizza & Cucina • Owner

Hi, we are sorry about what happened and thank you for your feedback. Please contact us at contattaci@eataly.it, including your number, so we can talk together about what happened. Thank you and have a good day!

Alain K. • 31 reviews

March 19, 2025

6.5/10

we had 2 pizza and beer

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Marina E. • 28 reviews

February 27, 2025

9.5/10

Adoro la pizza ad Eataly!!!

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Charlie M. • 16 reviews

January 29, 2025

8.5/10

Solid food for the price.

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Gawon L. • 4 reviews

January 5, 2025

9/10

I always have great memory at the eataly.

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Lorenzo S. • 3 reviews

December 23, 2024

10/10

Locale

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SHERRY S. • 1 review

October 13, 2024

10/10

Th food was so delicious. The best salad ever along with the bean soup.

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Steve S. • 4 reviews

September 2, 2024

9/10

Good service, good food

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Nuno F. • 11 reviews

August 29, 2024

9/10

Really good food. The eating area is strange with stairs columns everywhere. The service was really professional and fast!

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Alain K. • 31 reviews

August 23, 2024

7.5/10

ok

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Philippe B. • 2 reviews

August 14, 2024

9/10

Great service. Thanks very much! 👍

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swapna K. • 2 reviews

June 25, 2024

8/10

Centrally located and quick service . Vegetarian options were limited and we were surprised there was no gnocchi / risotto and limited gluten free options

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