Gillian B. • 1 review
September 17, 2025
10/10A must! This is very special indeed.
Marion C. • 1 review
September 13, 2025
4/10Was expecting alot more frm this resturant Everthing was jst ok.we ordered water with our meal.The server seemed surprised we didn't wand alcohol.Not everyone drinks Alcohol.
Brian H. • 1 review
September 1, 2025
10/10One of the best places I’ve eaten in any country, and staff were amazing. Fun, enthusiastic and engaging. Couldn’t rate it highly enough.
Sue W. • 1 review
August 18, 2025
10/10Beautiful restaurant. Ambience is wonderful. Food lovely and service fabulous.
Chloe W. • 1 review
August 11, 2025
6/10Our booking was at 9pm. We arrived at 9:02 we was sat down immediately. It then took exactly 1 hour and 3 minutes for them to come and take our drink order. When my partner alerted them to this issue there was no apology given. The lady just said I will tell me colleagues. A few minutes later someone came over to take our drinks order and when she asked what my partner would like to drink he stuttered a little and she said “have you forgot”. It took 20 minutes for the food to come out which was acceptable. However due to issues earlier in the night the overall experience was not acceptable. After we finished food we asked for the bill. We were then left waiting half an hour to receive the bill and I asked to pay. It concerns us who long we would have been waiting for the food and the bill had we not have asked. Overall very poor experience and we would not return again. We saw many complaints been made including our own. It’s a beautiful place but the service is ridiculous!
orela O. • 1 review
August 11, 2025
2/10My 70 year old mother was served 3 thighs of chicken in a stew tonight, which were completely UNCOOKED. The manager was unapologetic and she tried to blame my mother for not speaking up sooner about them giving her UNCOOKED chicken. We were all completely disgusted by the entire situation.
Sarah P. • 1 review
August 3, 2025
10/10Waaow, this place is really something special! The food, the drinks, the looks of the restaurant and the service is totally amazing! They are really patient with children and the children really lived there bunny pizza! They don't rush anything and they take there really there time for you!
James V. • 1 review
July 27, 2025
6/10Lovely place very romantic setting the food was very bland tbh. Had to ask for parmigiano for our main dishes which slightly added to the flavour. Certainly wouldn't recommend.
Rick M. • 1 review
July 17, 2025
5/10It was just not that nice. The pizzas were pretty bland with not much toppings on them. Had high hopes for those but felt you could have got better from one of the many local takeaways. My wife’s pasta dish resembled a thick soup.
Thiepa B. • 2 reviews
June 8, 2025
5.5/10The vibe was great
Gísli S. • 1 review
June 17, 2025
2.5/10Everything
Fiore Tenerife • Owner
🌼 Thank you for sharing your rating, Gisli. We’re truly sorry your experience didn’t reach the level of joy and care we aim to offer 💐 Our team works every day with dedication and passion, though sometimes we may fall short of expectations. We would love to hear what we could improve, so that if you ever choose to return, we can surprise you with the full experience we dream of creating: a garden of flavors, kindness, and emotions ✨ Sending you a warm hug, and always here for you 🌸
Marc M. • 1 review
June 12, 2025
3/10Upon arrival, the staff working here were all so grumpy looking and we did not feel welcomed at all. The lady who met us at the door didn't even smile or say hello. The customer service from all staff members was less than poor. After getting our table, it was 15 to 20 minutes before someone came to take our order. In fact, people who came in after us, had their orders taken while we were sitting there still waiting. The food once it did come wasn't overly exciting. My partner had the carbonara which was cold when it came out. And I had the pepperoni pizza which was not cut. I raised this with a staff member and they said one moment, and never returned to us. So we eventually started eating regardless of temperature and I had to eat the pizza with a knife and fork which was a challenge. The flavour of the food was decent. It is a shame these other factors let it down so much. Our biggest let down was customer service from all staff members.
-Michelle -. • 1 review
June 10, 2025
8/10The restaurant was lovely , service from staff great . I was slightly disappointed with the food came out bit too quick. Felt like it was precooked. My lasagna definitely wasn’t made fresh nor was the free range chicken Alla - chicken wasn’t breast which was expecting it was 3 chicken drumsticks which were cold.
Jackie C. • 1 review
June 1, 2025
4/10We called into the restaurant the day before to let them know that we would be celebrating a birthday at our booking. We were told that they would make it special. We ordered our meal and let the waiter know that we'd be ordering deserts instead of starters. Main meals came and we enjoyed them. No one came and asked if we'd like to order desserts, and in the end we just asked for the bill. This was slamed down at the end of our table by the waitress. We spoke to someone on the way out about them " making it special" and apparently it wasn't noted on the booking.
Fiore Tenerife • Owner
Jackie, thank you for taking the time to share your experience 🌼 We’re truly sorry that your special celebration didn’t receive the attention it deserved. A birthday should always feel joyful and cared for, and it’s disappointing to know that this moment wasn’t as memorable as we hoped 💐 Clearly, there was a miscommunication regarding your booking, and we regret the missed opportunity to make your evening more personal and attentive. We’ve taken note of your comments to ensure we improve how we prepare for special occasions, so each guest feels seen and celebrated from start to finish ✨ Thank you again for your honest feedback — we hope that one day you’ll give us another chance to offer you the warm and thoughtful experience you deserved 🌸 Warm regards.
Marty D. • 1 review
May 21, 2025
8/10food was nice, nice setting. The staff where very friendly but very busy.
Fiore Tenerife • Owner
Marty, thank you for your kind words! 🌼 We’re so happy you enjoyed the food and our pretty setting — and we truly appreciate your understanding and kindness toward our team 💐 Even on our busiest days, we always aim to make everyone feel special and cared for. We’d love to welcome you back soon for an even smoother and more relaxed experience 🌸 Warm hugs and see you soon!
Jed B. • 1 review
May 15, 2025
10/10Our server was brilliant I can’t remember his name but he had glasses was very professional and attentive the girl who greeted and seated us was also very freindly and helpful food was 10/10 service was 10/10
Fiore Tenerife • Owner
Jed, what a wonderful message! 🌼 We’re so happy you had such a perfect experience — your kind words about our team, both the gentleman with glasses and the lovely hostess, mean the world to us 💐 Knowing that you gave both the food and service a 10/10 truly makes our hearts bloom ✨ Come back soon — we’ll be here, ready to welcome you with smiles and a table full of joy! 🌸 Warmest hugs and see you soon!
neville M. • 2 reviews
May 17, 2025
10/10Very good service polite staff and the food was really good
Fiore Tenerife • Owner
Neville, how lovely to hear! 🌼 We’re so glad you enjoyed the food and felt well taken care of by our kind and polite team 💐 Every guest deserves to feel special here, and your words truly mean a lot to us. Hope to see you again soon for more delicious moments in our little garden of emotions 🌸 Warmest wishes!
Charly K. • 2 reviews
May 11, 2025
4/10We visited here whilst on holiday the first visit was good so we decided near the end of the holiday to visit again What a disappointment the lady on front of house seemed to have a slight attitude and wasn’t welcoming at all, starter was very good but it was Italian meats and cheeses, the main was a complete let down had to wait for ages to get Parmesan cheese for my pasta (asked 4 times) by which time it was as cold, my husbands lasagne and was tasteless very poor ! We told the manager how we felt but he didn’t seem to care! The restaurant Savage which seems to share the bar so we assume linked is far better, they could teach them a lesson especially the front of house We definitely will not be coming back
Fiore Tenerife • Owner
Dear Charly, We’re truly sorry to hear that your second visit didn’t live up to the warm and welcoming experience we always aim to provide 💐 What you describe is not at all the standard we hold ourselves to — from the service at the door to the delay with your meal, we sincerely apologize. We especially regret that your concerns shared with the manager didn’t feel heard — your feedback is valuable and we’re already looking into what happened to ensure it doesn't repeat. We know we can’t undo your disappointment, but we would genuinely love a chance to make things right, should you ever consider returning in the future 🌼 With sincere apologies, Warm regards 🌸
Charlotte E. • 1 review
May 10, 2025
2/10Woman manager all dressed in black with blonde pony tail is so rude to customers. Horrible place that makes people cry due to their own ego. Waited nearly 2 hours for our first plate because the order didn’t get to the kitchen. Lots of reviews about how rude the staff are - there is one man who runs around and does all of the orders / drinks / setting up while the women just stand around judging others.
Fiore Tenerife • Owner
We are truly sorry for the distress and frustration you experienced during your visit. What you’ve described is completely unacceptable and does not reflect the values or standards we stand for at Fiore. No guest should ever feel disrespected or ignored, and certainly never so upset by a team member’s behavior. The delay in your meal, coupled with a lack of proper communication and professionalism, is something we take very seriously. We are actively investigating what happened that evening and addressing it directly with the staff involved. Thank you for speaking up. We know words can’t undo the experience, but we are committed to learning from it and ensuring that no one ever feels this way again at our restaurant.
Tania W. • 1 review
May 3, 2025
10/10Amazing food , friendly service, atmosphere such a pretty setting
Fiore Tenerife • Owner
Tania, what a sweet message! 🌼 We’re over the moon to know you enjoyed the food, the friendly service, and the charm of our floral setting — we pour so much love into every corner to make it feel like a little dream 💐 Thank you for sharing your lovely words. Can’t wait to welcome you back for more delicious and beautiful moments! Big hug and see you soon! 🌸
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