Influence

Sheyda V. • 1 review

December 24, 2024

2/10

For a 145€ menu the chef was not present and the food was awful, old, and cold. The waiter was so rude and hid the reality from us and accused us of being rude and not wanting to pay, when we confronted them.

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Tatjana T. • 5 reviews

October 27, 2023

6.5/10

We came for a dinner and in the restaurant was only tapas and some snacks available, no any warm food at all. It was a surprise for us, because for the lunch they provided a big menu. As we didn’t have any other options we just took some bites. Quality was not bad, but not for the Saturday dinner I would say.

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Joe R. • 1 review

October 28, 2023

3/10

Bizarre, it is not a separate restaurant but the restaurant in Juliana hotel. They were sort of surprised someone came from outside the hotel. Big waste of time, they had only tapas dishes (but its not a tapas bar) when asked what about the rest of the menu, they explained that they did not have it. So we got up and left. Waste of my time

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Influence • Owner

Dear Joe, Thank you for your review. We apologize for any confusion regarding our menu offerings. Between 15:00 and 22:00, we currently serve only tapas dishes. We are working on putting together an à la carte menu for the future to offer our guests an even better choice of dishes to enjoy. Our restaurant is indeed located within the Juliana Hotel Brussels, and we welcome both hotel guests and outside visitors. We hope to have the opportunity to provide you in the future with an improved dining experience. Kind regards, Team Juliana Restaurant Brussels

Elaine M. • 1 review

February 14, 2023

10/10

The restaurant is beautiful, the service friendly, attentive and very professional. The food was wonderful, imaginative, colourful and well presented. The entire experience was good value for money. Very happy. An excellent Valentine choice.

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Yingyu H. • 9 reviews

December 24, 2022

7.5/10

The service was quite slow. We stayed there from 7 to about 11.30.

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Influence • Owner

Dear Yingyu, Thank you for your feedback. We are sorry for any delays that you experienced during this particularly busy period and we will be addressing your comments with our team. We hope to see you again in the future. Wishing you happy holidays

Lucia R. • 2 reviews

October 26, 2022

5.5/10

Food was good, but overpriced. But more than a food I look on a expensive restaurant to feel comfortable and cozy on special days. I was celebrating my birthday with 2 friends, and as I was away from home on this special date, I tried to look for an special place. Far from making me special and comfortable, I got prevented from getting a phone call (the only one I attended of the many I have received). Mr. Manager, let me tell you that I was talking on the phone with a 4 y-o, and it’s extraordinarily hard to explain to a little girl why you hang out a phone call because “you are not supposed to attend a phone call in a restaurant”. Our voice level was not higher because of the phone call, so… hope you are not in a similar situation, because you deserve the same level of empathy… meaning none.

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Influence • Owner

Dear Lucia, Thank you for taking the time to share your feedback. While we appreciate you choosing our restaurant to celebrate your special occasion, we are very sorry that you felt the service delivered did not meet the high standards we are known for. Rest assured that your feedback is important to us and your comments will be taken into consideration. We hope to have the occasion to welcome you to our restaurant for a more memorable time. Best wishes,

Salvatore T. • 15 reviews

August 15, 2022

10/10

People’ service: 10/10. Location: 10/10. Food: 11/10. Tiramisù allo champagne, out of this world!!!

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Influence • Owner

Dear Salvatore, Thank you for this positive review. We are delighted that you had a wonderful dining experience and appreciated our prime location. A message of satisfaction is always a reward and incentive for our team members to continue with their efforts to uphold the high standards of service we set ourselves. We would love to have you return for another fantastic experience in the future. Happy holidays,