mark s. • 1 review
May 24, 2025
2/10Ordered a starter & 2x Carbonara mains. 1x Carbonara came 1st + 1 different main. Then 2nd main came with starter @15mins later. Both Carbonaras were undercooked & dry. Awful
Romano Vino E Cucina • Owner
Thank you for sharing your experience, even if it didn't live up to your expectations. We apologize for the delay in the second course and for the quality of the carbonara, which clearly didn't meet our usual standards. Cooking and creaminess are aspects we care a lot about, and we will take your report as a starting point to improve our service and coordination in the kitchen. We would be happy to show you that this was an isolated incident. If you want to give us a second chance, we will do our best to pay you special attention. Best regards!
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