BLoved by Eboca

Bernard G.10 days ago

10

The decor is simple but elegant and the food quality is superb. We loved our sea bass , the restaurant amuse bouche, and the scrumptious bread. If we are back in Madrid for more than a few days we would go to B’lovd more than once and try different items on the menu.

helpful

BLoved by Eboca

Dear Bernard, Thank you so much for your kind words and for choosing Bloved during your stay in Madrid. 😊 We are delighted to hear that you appreciated the elegance of our decor and that our sea bass and scrumptious bread lived up to your expectations. It’s the small details, like the amuse bouche, that we love to perfect to make our guests' experience truly "superb." 👨‍🍳🍽️ It would be a real pleasure to welcome you back on your next trip to the city so you can explore the rest of our menu. We promise to keep working hard to surprise you again! Safe travels and see you soon! 🌟

George L.2 months ago

7.5

The ambiance is really beautiful, the lights could be a little more dim, however, the service was outstanding. The food was below what we expected, it was good, and the presentation was really nice, although flavour wise it was below expectations.

helpful

BLoved by Eboca

Dear George, Thank you so much for your detailed feedback. We are thrilled to hear that you enjoyed our ambiance and that our team provided you with outstanding service—we take great pride in making our guests feel well-attended. Regarding the lighting and, more importantly, the flavors of our dishes, we truly appreciate your honesty. While we are glad the presentation met your expectations, we are sorry the taste didn't quite hit the mark this time. We aim for our food to be as delicious as it is beautiful, so we will certainly share your comments with our culinary team to keep refining our recipes. We hope to have the chance to welcome you back and exceed your expectations in every way. Best regards! 👋✨

Diana A.6 months ago

7.0

The service was impeccable. The vibe is very nice. The tenderloin steak that you are supposed to cook at your table is a silly novelty. They give you plenty of steak but the block to cook them on took forever for 1 piece. We eventually asked them to take the steak back and cook it and they overcooked it, so that was disappointing.

helpful

BLoved by Eboca

Thank you so much for visiting, Diana. 🙏 We're so glad you highlighted our impeccable service and pleasant atmosphere ✨. We're sorry that your experience with one of our culinary offerings didn't meet your expectations. We appreciate your honesty, as your feedback helps us ensure the highest quality in every aspect. We hope you'll give us the opportunity to provide you with a perfect experience on your next visit. 👋

Luke N.8 months ago

10

Service is great, food are great! We loved the celebration by the restaurant, we had a great time there!

helpful

BLoved by Eboca

Wow, Luke! We're so happy to hear the service and food were excellent. 🤩 It's fantastic that you enjoyed your celebration with us. We hope to see you again for many more occasions! 🎉

Will R.9 months ago

8.5

Great food. Service was a little challenging and forgot our wine. This is likely because they seemed understaffed. Also a minor thing but the napkin used for the white wine had a lipstick stain on it.

helpful

BLoved by Eboca

Thank you for your comments, Will. We're glad to hear you enjoyed your meal. We sincerely apologize for the service issues, for forgetting the wine, and especially for the napkin issue; that definitely falls short of our standards. We're looking forward to future visits to ensure a smoother experience for all our guests. We appreciate you bringing these points to our attention and look forward to providing you with a seamless visit in the future.

Ligia J.11 months ago

6.0

The ceviche was good, but the rest of our dishes were not really outstanding. After reading the reviews, we expected more from this restaurant.

helpful

BLoved by Eboca

We're glad to hear you enjoyed our ceviche, and we appreciate your honesty in sharing that the rest of the experience wasn't exceptional for you. We take our customers' feedback very seriously, as it helps us identify areas for improvement and ensure all our dishes live up to the expectations generated by our reviews. If you could provide more details about what other dishes you tried and what aspects didn't stand out to you, it would be a great help for us to better understand your experience. You can email us at reservas@restaurantebloved.com if you'd like. We look forward to providing you with a more satisfying experience in the future.

Rodolfo V.11 months ago

8.0

Very goog food and service, even being a normal hotel restaurant.

helpful

BLoved by Eboca

Hello, Rodolfo! We're glad to know you found our food and service very good, and that we exceeded expectations for a restaurant within a hotel. Thank you for your comment!

Surya K.1 year ago

10

great food and brilliant service

helpful

BLoved by Eboca

Thank you so much, Surya! We're glad you enjoyed both our food and our service. We look forward to your next visit!

Ioan R.1 year ago

9.0

Nu e location and charming ambient.

helpful

BLoved by Eboca

Thank you so much for your kind review Ioan! We're delighted to hear that you enjoyed our location and charming ambiance. 😊 We look forward to welcoming you back soon for another wonderful experience!

Egi S.1 year ago

10

loved the food and the service. thank you

helpful

BLoved by Eboca

Thank you, Egi! We're so happy you enjoyed the food and the service. We look forward to welcoming you again soon!

Kakia T.1 year ago

8.5

very good service and nice food

helpful

BLoved by Eboca

Thank you very much for your review Kakia. We hope you visit us again soon and continue to enjoy our cuisine and your company. Best regards

Robin v.1 year ago

10

This has been an absolutely wonderful experience! The staff is amazingly friendly and polite, they are well dressed and helpful. Everything on the menu was exquisite, tasteful and very qualitative for a fair price. This has been one of our best dining experience in Madrid and we would definitely eat here again on our next trip! Douze points!

helpful

BLoved by Eboca

Wow Robin, they leave us speechless to be able to give you an answer at the same level. Thank you, thank you and thank you. Because all our work is reflected in you and that is what we are looking for, that you leave wanting to return. See you soon!

Julia U.1 year ago

10

great food, nice people!

helpful

BLoved by Eboca

Thank you very much Julia, we are delighted to receive this type of review. A hug

Eder P.2 years ago

7.5

On our recent visit to this restaurant, we were pleased to find that all dishes remained consistently above par, and the staff continued to be friendly. However, we did encounter some setbacks. The waiting time for our food was noticeably longer compared to our previous visit. Additionally, despite making a reservation two weeks in advance with a specific request for a table with a sofa by the window(original text: please provide us the table with sofa in front of the window), we were disappointed to find that this request was not fulfilled upon arrival. The supervisor who seated us did not provide any explanation for this oversight, which was quite disappointing given the caliber and pricing of the establishment. If we ever come back in the future, I hope they will really improve this aspect.

helpful

BLoved by Eboca

Good morning Eder, first of all, we would like to apologize about the request, since in general, we fulfill, as far as possible, those requests that can be made in our establishment. It is possible that due to the number of reservations, we could not fulfill it, but rest assured, we will do it on future occasions. If possible, when you are coming, write to us at reservas@restaurantebloved.com so that we can add the note you would need about your request. We apologize again, and we're glad you at least enjoyed the experience. Best regards,

Bernard G.2 years ago

9.5

We were delighted to find this restaurant on Gran Via a short walk from our hotel; the fish was excellent and the service equally fine. We liked it so much we came back a second time and had a seafood risotto. If we had more time in Madrid we would have gone back a third time.

helpful

Benoit J.2 years ago

8.5

We spent a lovely evening. Very cosy ambiance and the food and wine was good.

helpful

Nuno André S.2 years ago

10

Great food and great service. A bit pricy but we definitely had a good service

helpful

Stanley B.2 years ago

10

This restaurant is a little gem inside a hotel. Surprising and very delicious food and great wines!

helpful

Christopher D.more than 2 years

10

We had such a great night here. One of the highlights of our family trip

helpful

Paula W.more than 2 years

9.5

Wonderful meal, really unusual starters. I chose the King Prawn Paella for a main which, if I'm being brutally honest, was a bit salty but delicious. My husband had the suckling pig which was very good. Would recommend. Good value for central Madrid.

helpful