Brasserie du Louvre

Marios S. • 1 review

March 15, 2025

4/10

It was advertised as exceptional in all aspects and the reality is that it is a high traffic touristic venue with an ambiance of an airport or train station. So either the message which creates expectations guaranteed to disappoint must change and adapted to the reality, or the whole concept, interior design, service and food standards need to change and adapted to fit the message.

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Brasserie du Louvre • Owner

Dear Mr. Shacolas, Thank you for your feedback. We’re sorry to hear that your experience did not align with your expectations. We strive to provide a welcoming and enjoyable atmosphere for all our guests, and we take your comments seriously. Your insights regarding the ambiance and overall experience will be shared with our team for consideration. We appreciate your perspective and hope to have the opportunity to provide a more satisfying visit in the future. Florian Hauw, coordinateur F&B

Brian S. • 1 review

March 21, 2025

10/10

Great service. Great food.

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Brasserie du Louvre • Owner

Dear Brian, we truly appreciate your positive feedback! We're glad you had a great experience with both our service and cuisine. Hope to see you again soon! Sibyl Lesade, coordinatrice F&B

Julia P. • 1 review

March 17, 2025

10/10

The food was amazing & the service was 10/10. We had a lovely evening!!!

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Brasserie du Louvre • Owner

Dear Mrs Picton, thank you so much! We're thrilled to hear that you had a lovely evening and enjoyed both the food and service. We can't wait to welcome you back soon! Sibyl Lesade, coordinatrice F&B

Annie M. • 1 review

March 17, 2025

10/10

Wonderful service, ambience, and food!

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Brasserie du Louvre • Owner

Dear Mrs Morris, thank you so much for your kind words! We're delighted to hear that you enjoyed the service, ambiance, and food. We look forward to welcoming you again soon! Sibyl Lesade, coordinatrice F&B

Reimo M. • 5 reviews

March 10, 2025

6.5/10

Overpriced and quality of food wasn’t in accordance of the price

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Brasserie du Louvre • Owner

Dear Mr. Mets, thank you for your feedback. We’re sorry to hear that the quality of the food did not meet your expectations in relation to the price. We strive to offer a high-quality experience and will take your comments into account to improve. We hope to have the opportunity to welcome you again for a new experience. Florian Hauw, F&B Coordinator

Serge g. • 17 reviews

February 7, 2025

10/10

the best quenelle de brochet in Paris , by far ......mmmm with professional waiters

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Brasserie du Louvre • Owner

Cher Monsieur Galant, un grand merci pour votre superbe retour ! Nous sommes ravis que notre quenelle de brochet vous ait autant plu. 😊 Nos équipes en salle et en cuisine mettent tout leur savoir-faire pour offrir une expérience authentique et savoureuse. À très bientôt pour une nouvelle expérience ! Sibyl Lesade, coordinatrice F&B

Amy J. • 1 review

January 4, 2025

6.5/10

The food was fantastic. We enjoyed every dish we tried. However, service was awful. The waiter did not bring the drinks that we ordered (including enough water for the entire table), food was received staggered so that some in our party finished their entrees before others even received their meal. We had to ask several times for simple things like spoons for soup, or forks for escargot. The manager was dismissive when he approached our table to ask what we were missing. If the service matched the food, it would have been an exceptional dinner. Instead, we wouldn’t go back.

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Brasserie du Louvre • Owner

Dear Mrs Amy J, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quality of our food, as it reflects the care and passion we put into crafting each dish. However, we sincerely regret that your experience was impacted by the level of service you received. Please accept our apologies for the delays and oversights you encountered during your visit. This is not the standard of service we strive to provide, and we will be addressing these concerns with our team immediately to ensure such issues do not happen again. We truly value your input, as it helps us improve, and we hope you would consider giving us another opportunity to offer you the exceptional dining experience we are known for. Warm regards, Sibyl Lesade, coordinatrice F&B

JASON B. • 1 review

December 30, 2024

2/10

Mediocre food, bad service and overall an overpriced disappointment. Avoid this tourist trap.

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Brasserie du Louvre • Owner

Dear Mr Jason B, we are sorry to hear that your experience at our brasserie did not meet your expectations. We place great importance on the quality of our food and service, and it’s clear that we fell short in your case. Could you please provide us with more details about what did not meet your expectations regarding the food and service? This would help us better understand what happened and make the necessary improvements. We would love the opportunity to welcome you back and provide you with a much better experience. Thank you for your feedback, which helps us improve. Best regards, Sibyl Lesade, coordinatrice F&B

Cynthia W. • 1 review

December 22, 2024

9/10

Excellent food and professional service

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Brasserie du Louvre • Owner

Dear Cynthia, thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and found our service to be professional. It’s always a pleasure to know that our efforts to provide a great dining experience have been appreciated. We look forward to welcoming you again soon and continuing to deliver excellent food and service. Best regards, Sibyl Lesade, coordinatrice F&B

Jenny K. • 2 reviews

December 21, 2024

7/10

the foie gras and escargot are tasty, but the veal is dry and testeless

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Brasserie du Louvre • Owner

Dear Jenny Kam, thank you for sharing your feedback with us. We're glad to hear that you enjoyed the French Foie Gras and Escargots! However, we're truly sorry that the veal did not meet your expectations and that it was dry and tasteless. This is not the experience we aim to provide. Your comments are very valuable, and we will address this issue with our kitchen team to ensure that every dish meets the high standards we strive for. We hope to have the opportunity to welcome you again and offer you a better overall experience. Best regards, Sibyl Lesade, coordinatrice F&B

Naomi S. • 1 review

December 12, 2024

10/10

The group I booked there enjoyed the food as well as the location very much. Many thanks Naomi

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Brasserie du Louvre • Owner

Thank you so much for your feedback Naomi! I'm delighted that the group enjoyed the food and the location. We look forward to welcoming you again Sibyl Lesade, coordinatrice F&B

Eri B. • 1 review

November 24, 2024

8.5/10

Great for families and large group

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Brasserie du Louvre • Owner

Dear Mrs. Banaska, thank you for your feedback, we would be delighted to welcome you for another experience. Florian Hauw, coordinateur F&B

Anneke K. • 1 review

October 28, 2024

5.5/10

Friendly staff and nice surroundings. But the food... not great, very beige and a throwback to the 80s... Breaded veal with grapefruit... Fish mousse thing, some spinach with it and mediocre rice, that's it. No idea how this made it to a Michelin rated restaurant.

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Brasserie du Louvre • Owner

Dear Mrs Hallsworth, thank you for your feedback. We truly appreciate your compliments about our friendly staff and the pleasant surroundings. However, we are sorry to hear that the food did not meet your expectations. We strive to create dishes that reflect our culinary vision and the high standards of a Michelin-rated restaurant, and we take your comments seriously. Your insights are invaluable in helping us improve our menu and overall dining experience. We hope you might consider giving us another chance in the future, and we’d love the opportunity to provide you with a meal that truly represents the quality we aim for. Thank you again for your input. Sibyl Lesade, coordinatrice F&B

John S. • 3 reviews

October 14, 2024

9/10

My wife and I were staying at the Hotel du Louvre, and we ate in the Brasserie our first night in Paris. What a great start to the trip! The food was outstanding - a simple roasted chicken dish with morels was on another level. It was such a nice surprise to have a (well deserved) Michelin-starred restaurant in the hotel Brasserie. Service was fine, and the Maitre'D came over to check on us personally. Would highly recommend.

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Brasserie du Louvre • Owner

Dear Mr Shea, thank you so much for your warm and kind words! We’re thrilled that your experience at our Brasserie lived up to your expectations and helped make the start of your Paris stay so memorable. The roasted chicken with morels is indeed one of our signature dishes, and it’s wonderful to hear that it delighted you both! We strive to create a welcoming atmosphere with attentive service, and I’m glad our Maître d'Hôtel could personally ensure you felt looked after. We look forward to welcoming you back on your next visit to Paris. Sibyl Lesade, coordinatrice F&B

Adele S. • 3 reviews

October 17, 2024

10/10

Delicious food and consistently good. Traditional French cuisine with low key, chic decor and especially well-trained and welcoming staff. A favorite!

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Brasserie du Louvre • Owner

Dear Mrs Siegmund, thank you for your lovely feedback! We’re delighted to know you enjoyed the flavors of our traditional French cuisine and the ambiance of our chic, understated decor. It’s incredibly rewarding to hear that our team’s warm and professional service made your experience memorable. We’re honored to be one of your favorites and can’t wait to welcome you back soon! Sibyl Lesade, coordinatrice F&B

Philip M. • 4 reviews

October 19, 2024

5.5/10

Very slow service. Clearly the waiter had too many tables. Pleasant and professional when he dealt with us. He took orders, served food, cleared tables and cleaned up after diners left. He needed help. Food was good and the environment was big and boisterous which was ok.

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Brasserie du Louvre • Owner

Dear Mr McLoughlin, thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the food and appreciated the atmosphere of our restaurant. I’m sorry, however, that the service was slower than expected. We always aim to provide attentive and timely service, and it seems we missed the mark during your visit. Your observation about our waiter being stretched is very helpful, and we will ensure that our staff gets the support they need to provide the best possible experience to all our guests. We truly appreciate your understanding and hope to have the pleasure of welcoming you back soon, with a smoother and more enjoyable service experience. Sibyl Lesade, coordinatrice F&B

jane B. • 3 reviews

October 6, 2024

10/10

Beautiful setting. True Boscue food. Sole was fabulous !

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Brasserie du Louvre • Owner

Dear Mrs Barrett, thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our beautiful setting and that our cuisine, especially the sole, met your expectations. It’s always our goal to provide an authentic dining experience, and your compliments mean a lot to us. We hope to welcome you back soon for more delicious dishes! Sibyl Lesade, coordinatrice F&B

Fidan R. • 5 reviews

September 30, 2024

9.5/10

The food was amazing as the service.

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Brasserie du Louvre • Owner

Dear Mrs Rahmanova, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed both the food and the service. Our team works hard to provide an exceptional dining experience, and it’s rewarding to know that we succeeded. We look forward to welcoming you back soon for another amazing experience! Sibyl Lesade, coordinatrice F&B

Michelle J. • 3 reviews

September 28, 2024

9/10

Overall quite good experience, service was good and efficient, salad and sea bass were so yummy, just the onion soup was a bit heavy with too much butter

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Brasserie du Louvre • Owner

Dear Mrs Jiang, thank you for your feedback! We're glad to hear that you enjoyed the salad and sea bass, and that the service was efficient. We appreciate your note on the onion soup and will keep that in mind for improvement. Overall, we’re happy you had a good experience and hope to welcome you back soon! Sibyl Lesade, coordinatrice F&B

Ashwinii H. • 2 reviews

September 27, 2024

9.5/10

We had a wonderful waiter Clement, who took time to explain everything in English! He was very helpful and pleasant! The food was delicious! My husband had the foie gras and the sea bass, I had the tomato salad with burrata and the salmon tartare! And the presentation of the food, just beautiful! And most of the patrons were French. Why come to Paris if you don’t want an authentic experience? This place is authentic! And they make the crepes at the side of the table a flambé! Voila! Merci!

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Brasserie du Louvre • Owner

Dear Mrs Hari, thank you for your wonderful review! We're delighted to hear that Clément made your experience special by taking the time to explain everything in English. It's great to know you enjoyed the foie gras, sea bass, tomato salad with burrata, and salmon tartare—along with the beautiful presentation of the dishes! We’re proud to offer an authentic Parisian experience, and we agree—why not fully embrace it while in Paris? Tanks again and we look forward to welcoming you back! Sibyl Lesade, coordinatrice F&B