La Panamericana by Chakall

Sonia R. • 280 reviews

April 19, 2025

10/10

very friendly and professional service in a unique ambience.

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La Panamericana by Chakall • Owner

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our friendly and professional service, as well as the unique ambience we’ve worked hard to create. It's our goal to make every visit memorable, and your feedback truly makes it all worthwhile. We look forward to welcoming you again soon for another exceptional experience! Best regards,

Marta G. • 28 reviews

April 2, 2025

8/10

+1

Food was fairly good and staff was very nice, however there was a heavy hand with the salt. Deserts were by far the best thing they had, especially the peanut butter/pecan one. Overall, from my point of view the restaurant is only worth it if you snag the 50% discount. Plus they marked me as no show for this reservation so make sure they don't do the same to you as you'll have to spend a while to get that fixed.

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La Panamericana by Chakall • Owner

"Hello Marta, First of all, thank you for providing us with your detailed feedback. We are happy to hear that you enjoyed our desserts, especially the peanut butter and pecan! This really motivates us to continue investing in flavors that delight our customers. On the other hand, we regret that the amount of salt in the dishes did not please your palate and that this compromised your experience somewhat. We are already reviewing our preparation processes to adjust the balance of seasonings and ensure that each dish is prepared in a more harmonious way

Sofia R. • 49 reviews

March 28, 2025

8.5/10

Very nice decoration and food. Staff is also nice and the food good the service was fine but the desert took a long time Kudos for being pet friendly

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La Panamericana by Chakall • Owner

Dear Sofia Reis Thank you so much for your kind words! We’re glad you enjoyed the decoration, food, and that our team made you feel welcome. We apologize for the wait with the dessert and appreciate your patience. And yes, we love having your furry friends with us — looking forward to your next visit!

Ana N. • 32 reviews

March 19, 2025

10/10

I truly loved the place the food and the staff! I went there with the the fork promotion of 50% off and I think it worth it a lot! I recommend the robalo, it’s delicious!

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La Panamericana by Chakall • Owner

Dear Ana Nascimento Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food, especially the robalo, and that our staff made your visit memorable. The Fork promotion is a fantastic deal, and we’re glad you took advantage of it! Hope to see you again soon for another delicious experience

Alexandre B. • 14 reviews

March 8, 2025

8.5/10

+3

As gomas!

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La Panamericana by Chakall • Owner

:)

Donatella B. • 24 reviews

February 28, 2025

10/10

Food was delicious. Very friendly service. I recommend it!

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La Panamericana by Chakall • Owner

Dear Mrs. Boscariol Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the food and the service. Your recommendation means a lot to us, and we’d be delighted to welcome you back anytime!

Jorge M P. • 38 reviews

February 19, 2025

5/10

We won't come back. The food is bad as it does not represent any American food, contrary to what is claimed by the staff, whose sincerity can be gauged by the lack of enthusiasm with which they "sell" the concept. The sauces are, at their best, banal, and they are the only thing with which the cook tries to give a different touch to the food. For those who, like us, have been often to the American continent, from North to South, this experience is a disaster. It will be more or less the equivalent of eating codfish (à Gomes de Sá) in a Portuguese restaurant in Boston, where the "chef" is from Guatemala. Drinks are a real rip-off - for example, they charge 28 Euros for a bottle that, in a supermarket (VAT included) costs 7 Euros. As for soft drinks and beers, the disproportionate price adds to the poor options available. For those who know the original, this is not even a copy.

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La Panamericana by Chakall • Owner

Hello Mr. Jorge Pacheco Thank you for your feedback, and we are truly sorry that your experience did not meet your expectations. We always strive to provide an authentic and high-quality experience for our customers, and clearly, what you described does not reflect our standards and the opinion of most of our guests, who have praised both the quality of the dishes and the service. We apologize for the lack of enthusiasm from our team, which unfortunately may have negatively influenced your experience. Regarding the drinks, we would like to clarify that while supermarket prices may be lower, the cost at our restaurant reflects the full experience we provide: from carefully selected beverages to the attentive service and the atmosphere we aim to create. We work with suppliers that ensure quality products to complement the meal experience for our customers. We understand that pricing can be an important consideration, and we will continue to review our options to ensure transparency and more accessible choices.

Lilit A. • 76 reviews

December 14, 2024

5.5/10

Disappointing

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La Panamericana by Chakall • Owner

Dear Lilit, We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team so that our service consistently meets our service standards. We look forward to having you. Yours faithfully, La Panamericana Team

Adrian V. • 6 reviews

December 13, 2024

10/10

All good, thanks!

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La Panamericana by Chakall • Owner

Dear Adrian, We are delighted to receive your feedback. We would be delighted to welcome you back for another excellent gastronomic experience. Best regards, La Panamericana Team

Flor T. • 4 reviews

June 14, 2024

10/10

nice location, really friendly staff, the restaurant decoration is lovely and most important the food is well worth!!

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La Panamericana by Chakall • Owner

Dear Flor, On behalf of the entire team, thank you very much for your kind comment. We are very happy to know that you had a pleasant experience with us, and we hope in the next opportunity, to welcome you back to our restaurant. Best regards, La Panamericana Team