Aparna m. • 7 reviews
May 2, 2025
3.5/10He over charged us for 2 dishes that were 10€ each on the menu listed - but in the final bill , he had entered them both as 16€ each. So firk discounts were applied on these false prices. The portion of food was abundant but with zero quality . Carne misto was only chicken - and no meat . Terrible experience and fake smiles. 42€ for 2 people with fake incorrect prices. We were handed the bill only after payments were made, so we could not counter check.
Lo Scoglio Sul Naviglio • Owner
Dear Madam, Thank you for your comment, and we’re truly sorry that your experience with us didn’t meet your expectations. We would like to clarify that there is absolutely no intention to apply different prices than those shown on the menu. If there was a mistake on the bill, we sincerely apologize — we would have been happy to correct it immediately had it been pointed out at the time. As for the quality and composition of the dishes, we take every observation seriously and will investigate what happened. Our goal is always to offer a pleasant and transparent experience, with generous portions and quality ingredients. We hope you will give us another chance to show you our commitment and hopefully change your mind. Kind regards, lo scoglio sul naviglio
Kamil B. • 1 review
April 11, 2025
8/10The food was very good and so was the venue. I was simply surprised that the TheFork discount did not apply to the paper menu which was distributed to all customers. The explanation from the owners was that the discount is already a part of the menu, which was rather strange, seeing that everyone, including customers who did not have TheFork (the menu that we had was given to everyone) had the same menu.
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