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What diners said about this restaurant:
Maya L. • 1 review
May 7, 2024
10/10Staff and food was amazing!! Definitely worth it!!!
Emma O. • 2 reviews
April 1, 2024
10/10The food was outstanding! My friend is coeliac and they had a variety of options in all courses which she could enjoy. Her food looked amazing and my own was delicious and such a great deal! We got a drink, main course, dessert and hot drink for €18. I highly recommend!
Veronique S. • 1 review
March 10, 2024
4/10The interior of the restaurant is well decorated and very spacious. It started well. The bread and the small appetizers were good. The service for the wine was a bit unprofessional. We were 6 adults taking wine. The waitress started serving so big portions of wine that the bottle was empty before the sixth person was served. A second bottle had to be ordered for the sixth person to have some wine to drink. Most of the dishes were good. One person took the veal loin dish and answered for it to be cooked medium-rare. The meat was almost blue and was not tender at all. We asked to have the meat cooked a bit more. It happened that another table had just return the veal plate (untouched, maybe it was not the plate they ordered), so they gave us that plate and the meat was cooked medium-rare. One person took a fish dish. The side items were good. The piece of fish on the top was fine, but after taking a bit, the person realized that the one underneath was cold and uncooked. We notified the waitress and asked if they could cook it. After waiting 25 min and everyone else at the table had finished their meal, we called the waitress, and it seems that they did not intend to replace the fish dish. Faced to that unprofessionalism, we decided to skip the dessert, asked for the bill, and mentioned that we would not pay for an uncooked fish dish. They did not charge for the fish dish but this ended our meal in an abrupt way.
Pawel E • 2 reviews
December 25, 2023
7/10The place and service were quite nice, but in my opinion a bit too expensive for the food quality that you get. It was good but not really special
Hugo B. • 18 reviews
December 8, 2023
10/10Went to celebrate our aniversary and loved the whole meal. Top notch food - had the duck and he had the arancino - both were amazing. Will definitely go back
Tom H. • 1 review
November 12, 2023
2.5/10This restaurant gave me food poisoning. The tuna was undercooked. The waiters did not display a good knowledge of the menu. Hugely disappointing meal, which was meant to be a special birthday meal for my girlfriend.
Paula S. • 32 reviews
February 24, 2020
4/10I have been your client for many years now, but knowing you made major changes like taking out the house wine glass and desserts out of the fixed menu and maintaning the price is not a wise choice as I will not return.
OPEN- Gluten free Brasserie • Owner
Thank you for taking the time to write this review. Your feedback is very important to us, as we work daily to improve our product and service aiming to provide a fantastic experience to each guest. We are sorry to read that the new buffet arrangements didn't meet your expectations. We hope that you can give us the opportunity to welcome you again. Kind regards, Open Brasserie
Ray S. • 6 reviews
January 16, 2020
9/10Excellent service from Telm, delicious food and a great amouse bouche which we enjoyed.
OPEN- Gluten free Brasserie • Owner
Thank you so much to take the time to make us a review. All the comments are very importante for us so we can improve our service. We hope to see you again soon for another gastronomic experience! Kind regards, Open Brasserie
Kathryn M. • 1 review
December 25, 2019
10/10We really enjoyed our dinner here. The restaurant has a comfortable, elegant but simple feel to it. The staff is very knowledgeable and attentive. The menu is extensive and accommodating to vegan, vegetarian and gluten free needs. Our meals were delicious and beautifully presented. It was a pleasure to find so many delicious gluten free options to select from. The wine list is a good, varied one and suits many tastes. You will enjoy your dining experience here!
OPEN- Gluten free Brasserie • Owner
Thank you very much for taking the time for writing your comment, we have been flattered by your kind feedback. We are all looking forward to welcoming you again in the near future. Best Regards Open Brasserie
Paula P. • 48 reviews
November 27, 2019
8/10Main dish was delicious but I found the buffet salads not appealing at all. No vegetables and only one dish of lettuce. Desserts were good especially the passion fruit mousse.
Kimberley K. • 2 reviews
November 15, 2019
10/10Wonderful experience, good food and good atmosphere and excellent service! A little pricey for Portuguese standards but definitely worth it!
Jeffrey M. • 6 reviews
September 27, 2019
9/10Good food and service
Claudio L. • 37 reviews
March 23, 2019
9/10Very good restaurant. The staff is wonderful. They have a lot of dishes without gluten.
OPEN- Gluten free Brasserie • Owner
Thank you so much for your review! We feel really happy that you enjoyed your meal with us. We hope to see you soon!
- - • 1 review
October 19, 2018
8.5/10Very good service and food. Lots of gluten free choices.
OPEN- Gluten free Brasserie • Owner
Thank you so much for your review. We hope to see you very soon!
Paula P. • 48 reviews
August 2, 2018
8/10Nice cosy place to have lunch
OPEN- Gluten free Brasserie • Owner
Hi Paula, Thank you so much for your review to our restaurant. We are glad to know that you enjoyed your lunch with us. Hope to see you again soon!
- - • 1 review
July 14, 2018
5.5/10We spent the first half an hour waiting to order a drink, then our second glass of wine tasted as if it had been open for days. The food was decent, but the service was lacking. After we finished we spent about 15 mins waiting to get the bill and we had to pay to have bread for the table. I’ve never experienced that before.
OPEN- Gluten free Brasserie • Owner
Dear Alex Thank you for taking the time to write us a review. Our guests' feedback is very important to us, as we work daily to improve our product and service. Our aim is to provide a fantastic experience and make the best of their experience. We are very sorry to know that our restaurant not meeting your expectations. We will make a query to our staff, so that this type of situation does never occur again. That is not the service that Open Brasserie Restaurant offers and we deeply regret. We really hope that on your next visit to Lisbon, you give us the opportunity to welcome you again.
Sally G. • 1 review
May 27, 2018
7.5/10Great to find a gluten free friendly restaurant on our first night in Lisbon. Lots of options and very conscious of giving separate oil for the gf bread etc. The food was tasty but nothing to shout about. The waitress was very friendly and spoke English very well. Unfortunately the restaurant was a understaffed so we had to wait a bit too long between meals. Ambience was a bit dry.. Would recommend mainly for the allergens menu.
OPEN- Gluten free Brasserie • Owner
Dear Sally, Thank you so much for your review to our restaurant. We are glad to know that you had a good experience with us. We will consider your critics so we can improve our service. We hope to see you again soon for another gastronomic experience. Cheers!
- - • 1 review
March 23, 2018
9/10Service slow but worth the wait
OPEN- Gluten free Brasserie • Owner
Hi Charlie. Thank you so much for your review to our restaurant. We are sorry that the service was slow. We will pay attention to the service. We work every day to make sure that everything is perfect to our guest. We hope to see you again soon for another gastronomic experience.
Bruno J. • 232 reviews
January 28, 2018
8.5/10Good value for the money
OPEN- Gluten free Brasserie • Owner
Dear Bruno. Thank you so much for you review. We hope to see you again soon!
- - • 6 reviews
October 14, 2017
8.5/10Recommend the creme Brule as an excellent value. Service was very attentive and we enjoyed a short chat with our very personable waiter, Mr. Hum Nath.
OPEN- Gluten free Brasserie • Owner
Dear James, Thank you so much to take the time to make us a review. All the comments are very importante for us so we can improve our service. We are glad to know that you enjoyed your meal at Open Brasserie and loved our service. We hope to see you again soon for another gastronomic experience! Cheers!
292 Tripadvisor Reviews
OPEN, para comprovar e… repetir a seu gosto! Inserido no Inspira Santa Marta Hotel, tal como o nome indica, o Open é um espaço dedicado à cozinha mediterrânica, havendo grande preocupação na utilização de produtos biológicos. Aposta claramente na qualidade e variedade de um menu à base de alimentos saudáveis, de produção biológica e adquiridos no mercado local, preferencialmente através do sistema de comércio justo. Oferece também opções gastronómicas sem glúten, sendo um restaurante certificado neste tipo de cozinha. Mas mais do que um restaurante, o OPEN assume-se como um “centro de partilha e de aprendizagem”, através de um conjunto de experiências diferenciadoras tanto para os clientes, como para os colaboradores: show-cooking (cozinha aberta ao balcão), workshops, demos, degustação de vinhos e um calendário de actividades que decerto vão tentar a experimentar, mesmo que não tenha o tal dedo para o tempero.
Rua de Santa Marta - 48, 1150-297 Lisboa
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