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Reviews
9.4of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Ciro D. • 3 reviews
November 4, 2025
10/10great experience
Palazzo Castri 1874 • Owner
Dear guest, we are delighted to have welcomed you to our restaurant and we thank you for sharing your experience. We hope to see you again soon. Il team del Florentia Cafe
Luigi E. • 1 review
October 19, 2025
10/10Ok
Kevin N. • 32 reviews
October 21, 2025
7/10The main dishes of food were good, the bread served was old had a stale taste. The 1 server was overwhelmed by the amount of people she was serving. The discount offered during the Fork Festival was honored and the dinner for the price paid was worth it, had I had to pay full price I would’ve been not happy.
Palazzo Castri 1874 • Owner
Dear Guest, We are delighted to have welcomed you to our restaurant and would like to thank you for sharing your experience with us. We would like to emphasize that all of our ingredients are fresh and of the highest quality, and the bread is carefully sourced daily from our trusted baker. We are confident that, despite the high volume of work, our colleague has met your requests in line with our high service standards. We hope to have the pleasure of welcoming you again and to further improve your experience. Kind regards, The Florentia Cafe Team
Ye eun L. • 2 reviews
October 14, 2025
10/10
Kindly service is best Good food too!
Palazzo Castri 1874 • Owner
Dear Guest,We are delighted to have welcomed you to our restaurant and truly pleased to know that your experience was excellent. We look forward to seeing you again soon. Il team del Florentia Cafe
Cheryl A. • 11 reviews
October 11, 2025
10/10
it was an awesome experience
Palazzo Castri 1874 • Owner
Dear Guest, We are delighted to have welcomed you to our restaurant and truly pleased to know that your experience was excellent. We look forward to seeing you again soon. The Team Florentia Cafe
Shimon F. • 10 reviews
October 8, 2025
8/10Good service
Palazzo Castri 1874 • Owner
Gentilissima ospite, siamo lieti di averla accolta nel nostro ristorante e felici di sapere che la sua esperienza sia stata ottima. La aspettiamo prossimamente. Il team del Florentia Cafe
Christina L. • 4 reviews
October 3, 2025
9.5/10
The staff were very friendly and food was great. We were there celebrating my friend’s birthday and they put a little candle in our dessert. A nice touch. Grazie!
Palazzo Castri 1874 • Owner
Dear guest, we are delighted to have welcomed you to our restaurant and would like to thank you for your kind words. We hope to see you again very soon. Il team del Florentia Cafe
Ann S. • 23 reviews
October 4, 2025
10/10Serene setting, highly professional service, refined food.
Palazzo Castri 1874 • Owner
Dear guest, we are delighted to have welcomed you to our restaurant and would like to thank you for your kind words. We hope to see you again very soon. Il team del Florentia Cafe
Yun Hee L. • 1 review
September 29, 2025
10/10
It was the great time with Palazzo. Camila very welcomed us with a big and warm smile. the atmosphere was good and food is just right cook.
Palazzo Castri 1874 • Owner
Dear guest, we are delighted to have welcomed you to our restaurant and would like to thank you for your kind words. We hope to see you again very soon. Il team del Florentia Cafe
Joseph P. • 1 review
August 30, 2025
9.5/10Very good service
Palazzo Castri 1874 • Owner
Dear guest, we were happy to welcome you to our restaurant and truly glad that you enjoyed your time with us. We hope to see you again soon! Il team del Florentia Cafe
Sandy L. • 1 review
August 30, 2025
6.5/10Service is amazing but food is salty.
Palazzo Castri 1874 • Owner
Dear Guest, thank you for your feedback. We are truly sorry that your experience was not excellent, and we sincerely hope to have the opportunity to change your mind. See you soon. Il team del Florentia Cafe
Ana H. • 4 reviews
August 30, 2025
10/10We stopped at this hotel just for dinner and it turned out to be a wonderful experience. The service was attentive from the start, and the staff made us feel genuinely welcomed. The food was excellent — fresh, flavorful, and beautifully presented. Even though we weren’t staying overnight, the atmosphere was so comfortable that it felt like home. A place definitely worth recommending.
Palazzo Castri 1874 • Owner
Dear Madam, we were honored to welcome you to our establishment and are sincerely delighted that you enjoyed your experience. We hope to have the pleasure of welcoming you again very soon.
Michael J. • 3 reviews
August 10, 2025
10/10
amazing place, lovely garden to eat food as the heat finally dies down
Palazzo Castri 1874 • Owner
Dear guest, we are truly delighted to read your words. Thank you for choosing us, and we hope to see you again soon, Il team del Florentia Cafe
Wenjin C. • 1 review
August 7, 2025
4/10The food reviews on the website are outdated and are no longer on the menu, the current menu has maybe 15 things total and that’s being generous. The taste is soso and with few options, service was okay. The location is part of a hotel and not an actual restaurant making it difficult to find. Not recommended.
Palazzo Castri 1874 • Owner
Dear guest, we are sorry that your experience was disappointing. What we can assure you is that the lunch menu is available on The Fork website in the 'Explore Menu' section. Moreover, the high quality of our ingredients allows us to focus on quality rather than quantity. We hope there will be another opportunity for us to improve your experience. Il team del Florentia Cafe
Eduardo V. • 29 reviews
July 11, 2025
9/10The restaurant is beautiful and staff is very friendly. The food was generally good, but we were had higher expectations. I recommend if you happen to pass by
Palazzo Castri 1874 • Owner
Dear Eduardo, we are very happy to read your positive appreciation about our service and food. Thank you for your recommendation, it means a lot to us. Kind regards Guest Relations Manager
May C. • 72 reviews
July 22, 2025
10/10Nice deco and service was good. We enjoyed the octopus, however the roast potatoes wasn't as golden as I prefer. Their bread however was very tasty and still warm
Palazzo Castri 1874 • Owner
Dear May, thank you for your excellent review. We are happy you liked the octopus and our bread selection. We will take into consideration your comment regarding the potatoes. Looking forward to your next visit. Kind regards Guest Relations Manager
Nancy S. • 3 reviews
June 30, 2025
10/10
+1We had dinner in the garden at the restaurant. Our server Camilla was the best-the perfect balance of fun and professionalism. The food was really fresh and delicious. We will definitel
Palazzo Castri 1874 • Owner
Dear Nancy, thanks a million for your amazing appreciation. We would love to welcome you back to our Florentia Cafè. Kind regards Guest Relations Officer
Rana M. • 2 reviews
June 14, 2025
9.5/10The food and service were very good
Palazzo Castri 1874 • Owner
Dear Guest, we want to thank you for choosing us. We are glad that your experience in our restaurant was excellent. See you soon. il team del Florentia Cafe
Maxine B. • 29 reviews
June 1, 2025
10/10
Camille was very helpful food was great
Palazzo Castri 1874 • Owner
Dear guest, we are delighted to have welcomed you to our restaurant and pleased to know that your experience was excellent also thanks to the help of our Camilla. We truly appreciate your kind feedback, we look forward to seeing you again soon. Il team del Florentia Cafè
Friedrich v. • 5 reviews
April 17, 2025
9/10The ambience of the boutique hotel
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