Ghinwa F. • 1 review
June 24, 2024
4.5/10The waiter kept on turning around our table with the Keynet for us to pay the bill although we were there watching the match and the restaurant was empty. It was very noisy from the kitchen as well and during halftime there wasn’t any music other than a loud gameshow. Just overall we didn’t appreciate the fact that they kept on coming back for the bill and we felt like we weren’t welcome.
TwentyNine’s Madrid • Owner
Thank you very much! We regret the experience, we take note of what happened, to continue improving our service. We hope to see you again and that you continue to enjoy the sport with us.
Paulina G. • 2 reviews
August 27, 2023
3.5/10They only show F1 if there is no football and the place was dead, empty on sunday lunch time.
TwentyNine’s Madrid • Owner
Thanks! The TV calendar is thinking to show the most important events. We show all type of Sports
Oscar G. • 1 review
August 12, 2023
5.5/10Firstly paying 10€ in advance doesn't make any sense ! If your reserve in a restaurant you should have the right to cancel if you want and not to pay for it. Secondly the Tv's were not working well, every 20 minutes the screen was frozen for 2-3 minutes and they didn't have any backup channel ! A shame for a sportsbar ! And the third and the last thing is the service ! The service was not especially good. They had no experience and made a lot of rookie mistakes for example forgetting to bring water and glasses.
TwentyNine’s Madrid • Owner
Thanks Oscar! On Saturday the building suffered a breakdown which affected the electronics, air conditioning and TV signal. Since then, our team has been working 100% to be able to offer you the full experience again. We hope to see you again soon
Perdija F. • 1 review
February 12, 2023
6/10The staff was not interesting..,they did not know how to serve...The staff did not made us to feel welcome!!!@@
TwentyNine’s Madrid • Owner
Thanks! We are sorry for what happened, we keep working to offer the best service. We hope to see you again
Diego F. • 1 review
November 24, 2022
8.5/10There was a lot of TVs. The food was great the service could be better
José Jairo D. • 73 reviews
November 25, 2022
10/10Everything was perfect ????
TwentyNine’s Madrid • Owner
Thanks!!
José Jairo D. • 73 reviews
August 18, 2022
10/10Everything was very nice. Aquarius was not a real Aquarius but it is not important. Desserts were really good????
TwentyNine’s Madrid • Owner
Thanks so much!
Tiago S. • 8 reviews
August 2, 2022
2/10Horrible food! Really sad to see a restaurant in Gran Via having such a bad costumer service also!
TwentyNine’s Madrid • Owner
Thanks Tiago! We are sorry for your experience. Our team works to offer the best service. We hope to see you again in the restaurant and enjoy LaLiga29s experience
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