Pratolina
Reviews
8.2/10
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All reviews
10
pleasant service, great food.
PratolinaHello! 😊 Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed the service and found our dishes satisfying. We can’t wait to welcome you back for another enjoyable time with us! La squadra di Pratolina
10
Greatest staff and food around!
PratolinaCiao June! 😊 Thank you for your generous feedback! It warms our hearts to hear that you enjoyed the company of our amazing team and the food we serve. We can't wait to welcome you back for more wonderful moments! La squadra di Pratolina
5.5
Good service by server yet the food was not good, tough dry unseasoned meat, and underwhelming dishes.
PratolinaCiao Yariv, Merci beaucoup d'avoir pris le temps de nous laisser cet avis. Nous sommes sincèrement désolés d'apprendre que votre expérience culinaire n'a pas été à la hauteur, en particulier concernant la viande. La cuisine est notre passion chez Pratolina. Nous sommes cependant très heureux que le service ait été à la hauteur, c'est un point clé pour nous. Nous prenons très au sérieux votre retour pour améliorer la qualité de nos produits et honorer notre réputation de vraie cuisine toscane. Nous aimerions vraiment avoir une seconde chance de vous faire tomber amoureux de nos assiettes ! Revenez nous voir pour découvrir nos délicieuses pasta faites maison. L'équipe de Pratolina
5.0
The food unfortunately was mediocre at best. Lacking in flavor. I came by myself and while everyone was friendly, the service was eternal. I would have ordered a drink with dinner but no one ever came back to me until about 20 mins after finishing my meal.
PratolinaDear Andrea, Thank you for taking the time to write to us. We are sincerely sorry to read that your experience with us was so disappointing. The situation you describe, from the food to the service, does not in any way reflect the quality and warmth we wish to offer our guests at Pratolina. We are known for our attentive service and flavourful Italian dishes, and it is clear we failed you on this occasion. Your feedback is invaluable and has been shared with our kitchen and service teams to ensure this does not happen again. We truly apologize for this failure. We would appreciate the opportunity to restore your faith in our restaurant. We hope you will give us a second chance to show you the real Pratolina experience. Sincerely, The Pratolina Team
10
Pratolina was next door to our hotel, so we first went for convenience. But the next 4 times we went because the food and service was phenomenal. The manager and waitresses were very nice and also provided suggestions on places to visit while in Paris. I would definitely recommend this restaurant, so happy that it was so close.
PratolinaHello Karlo! 😊 We're thrilled to hear you returned not just for convenience but for our fantastic food and friendly service! Recommendations for exploring Paris are just our way of enhancing your visit. The Pratolina Team 🍝
9.5
Great food and service. Generous on celebrations and I keep going back to enjoy the food.
7.5
The foccocia is excellent and staff is nice. The pasta they advertise is not table side so you don't see the flambe. Our pasta was not served hot it was Luke warm. They are under staffed and could not provide timely service.
2.0
Not tasty, that's it
9.0
Great service and solid food!
10
We found this restaurant for the first time last year on our yearly trip to Paris; great food, service, and atmosphere. They're known for making pasta table side in the wheel of cheese, I had it last year and again last night, it's so good, highly recommend this dish and this restaurant!
PratolinaCher Kevin N., Thank you so much for your wonderful review and for making us a part of your yearly trip to Paris! We're thrilled to hear that you enjoyed our signature pasta, we call it LA MEULE DE GRANA PADANO. It's fantastic to know that the food, service, and atmosphere continue to impress. Your high recommendation means the world to us, and we can't wait to welcome you back next year for another memorable dining experience. 😊 Best wishes, The Team
7.0
The place is really nice and service was very good. Food was not that great. Antipasti was very good. Pizza and was OK. I had great expectations on the risotto and it was a disappointment. So all in all a good place but value of food for the price is not a good offer for me.
PratolinaDear Bere M., Thank you for your honest feedback on your recent visit to Pratolina. We're delighted you enjoyed the atmosphere and service. Regarding the cuisine, we pride ourselves on authentic Italian preparation and flavors. We're sorry to hear the risotto didn't quite meet your expectations – this dish, prepared in the traditional Italian way, is usually a favorite. We appreciate your comments as they help us to continuously improve. We hope you’ll return to experience more of what Pratolina has to offer, true to the Italian spirit. Best regards, The Pratolina Team
7.5
Good food but service wasn't great,
PratolinaHello Eric, thank you for sharing your experience at Pratolina. 😊 We're glad to hear that you enjoyed the food. However, we're sorry to hear that the service didn't meet your expectations. We take your feedback seriously and will work on improving our service. We hope to have the opportunity to welcome you again at our location near Grands Boulevards in Paris 2 for a better experience. 🍝🇮🇹🌟
9.5
The best meal we had in 4 days in Paris.
10
Wow, everything was excellent and the cheese wheel pasta was amazing and fun to watch being made. Highly recommend
8.0
After the bad experience we had on Friday we returned to Pratolina as it had to be a one off. We have been visting Pratolina for the last 6 years and was never disappointed except for last Friday. As usual the food was good, we enjoyed it . But still disappointed regarding last Friday as no one bothered to apologize especially when plates were returned nearly half full.
8.0
Food was excellent , ambience not so great due to tables practically touching the other. Feels like back to school where one had to eat sitting next to everyone else,
6.0
Good food quality but disappointing for the price. The tiramisu is more about the visual than the taste.
6.0
Beautiful inside. We sat upstairs. Margarita pizza was good. I had the veal Milanese and it was extremely tough. 2 orders of ravioli w/meat sauce. Sauce was good but cold and ravioli wasn’t good at all. Service was good until we got our food never came to check on us to see if everything was ok until we were done eating. No cheese, pepper or salt or bread offered for table. Maybe bad day or too late if a reservation but I wouldn’t recommend or go back.
10
Everyone’s so nice and happy and the meal was really great ✔️✔️
PratolinaHi Shawn C., Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Pratolina! I hope we will have the pleasure to welcome you again soon. Sincerely
9.0
Very good food and service
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