Reviews
9.2/10
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All reviews
10
Beautiful setting, great service and reasonable prices!
9.0
Very comfortable furniture, excellent quality food and service.
Saudade Restaurante & BarDear Jamie Lantsburry, Thank you for taking the time to leave us your kind comments about our food and service. We are glad to know that you enjoyed your experience with us. We look forward to your next visit. Kind Regards, F&B
3.0
All started well but went downhill from then on … No time between 1st course and main course! Mine and my husband’s meal was served on cold plates and wasn’t cooked how we wanted it ,wasn’t medium Rare it was almost blue ! Our daughter and Grandson’s meal was good . We have in the past been there many times and really enjoyed our experience both with excellent food and, service and atmosphere! The later was very lacking I’m afraid on this occasion. On reflection we should’ve asked for a discount but, our disappointment wasn’t easy to register so rather than a confrontation we walked out after paying rather an extortionate bill !
Saudade Restaurante & BarDear Guest, Thank you for you complete feedback. It’s very important to us to know our guests opinion as it allows us to analyse new ways of improving our service. Our F&B team makes all the efforts to provide a great service. Your comment will be carefully analyzed and we will do our utmost to improve. We hope your next stay with us will be more enjoyable. Best regards, DDBC F&B
9.5
Awesome Meal at Saudade, lovely food and environment!
10
Excellent food, amazing steak, lovely staff helpful happy pleasant and smiling.
9.0
Lovely food, friendly staff.
Saudade Restaurante & BarDear James Speight, It is really gratifying to learn how enjoyable your stay was and to know that you were pleased with our service and staff. We also appreciated the compliments regarding our staff members. We will make sure that your comments are passed on to our team, who will be delighted too. It is always a pleasure to know that a guest is completely satisfied with our Restaurant. Thank you so much for taking the time to leave us your review. We look forward to your next visit. Kind regards, F&B
10
Wonderful restaurant Fantastic service and food My favourite 5* restaurant- with the best sweet potato fries
Saudade Restaurante & BarDear Juliet Bickrton, Thank you for your polite and kind comments. Your review lets us know that you felt exactly what we want our Guests to feel. Thank you so much for taking the time to leave us your kind review. We look forward to welcoming you again in the near future. Kind regards, F&B
7.5
Positives: Lovely ambience, live music but not too intrusive, good selection of food on the menu. Food was tasty and fresh, nothing felt pre prepared. Negatives: service was terrible. Left waiting for our pre booked table for 40 minutes. Had to remind them 3 x that we were still waiting. Then another 20 minutes to be served once taken to our table. Booked for 9pm, first food order arrived at 10:30pm. Manager was however very apologetic.
8.0
Saudade is lovely. Informal, understated, inexpensive and does what it says on the tin. It rocks in high season, and makes a lot of people happy. This visit was in low season, and under the care of a new chef. Slightly underwhelming, but acceptable. Always suck a joy to see Dietmar and Paulo front of house)
10
Staff were amazing
5.5
Food was ok, but service was way too slow - nearly 2 hours for 1 course! The live music was ok but way way too loud to have a conversation, wont bother going back
10
Went here for the first time and really enjoyed it. Liked the setting, there was live music but not intrusive. Menu was varied and enough to choose from.
4.5
we tend to have a good experience when we dine here but unfortunately the staff got our order wrong and once the time our food arrived the rest of the table had eaten disappointed to say the least as it one of our favourite places to eat
4.0
Booked a table on the recommendation of a friend. To start with, the entrance into the restaurant is clearly posted with the name and menu, plus a buzzer. However, they do not answer, requiring you to enter through the hotel - No Signage. Starters Menu - There are alternative means of flavouring food other than by adding garlic (75% of options had garlic). One of the main course ordered was a Risotto. Very poor with under-cooked rice and watery. I must add here that I had the Rack of Lamb which was very good. However, the desert chosen was a Panna Cotta. A good Panna Cotta is supposed to be smooth in texture. However, what was delivered had a sand like texture. When it was pointed out to the waitress, she duly brought it to the attention of the chef. No apology received, just a response that there was nothing wrong with it. We will not be returning.
10
Absolutely fantastic from start to finish. I would highly recommend you try this place The staff are always very attentive, and the food is always excellent
10
Really enjoyed our experience. Delicious food. Super friendly service. My two girls want to go back again for the carbonara and pesto pasta. All perfect
10
Good food, excellent service, lovely location.
8.0
A pleasant surprise and highly recommended
10
Perfect spot for a restaurant in “The Golden Triangle”. Lovely friendly well trained staff. Food delicious, what’s not to like !
10
Had a great evening here, the service was good and the food I couldn’t fault. They had live music playing which suited the restaurant, felt very COVID safe with plenty of room around the table and all staff wearing masks. Look forward to returning soon.
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